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February 2024 by Samantha Proctor
We live near another dunkin, it was packed today so we came here. The service was quick and exceptional. So great my husband decided after we got our first order he wanted something else just to experience the service again!!
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February 2024 by Erin Bone
I’ve made multiple complaints to their area manager about not filling hot drinks appropriately. Any hot drink I order comes nearly 1/2-1/3 empty. Be better.
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January 2024 by Montreal Stevens
Absolute worse Dunkin Donuts, ever. I am surprised they are still in business.I order the same thing consistently and yet, it tastes different each time. I asked them to remake it, they literally yelling through the window about what they’re NOT going to do.I couldn’t believe the audacity of the staff.Rude, unprofessional, and zero customer service whatsoever.Additional training needed for entire staff and owner.I will go the extra 2 miles to Dunn Ave or Starbucks in River City.
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December 2023 by Brenna Rose
Ive lived in many states, and this is by far the worse dunkin donuts I've ever been to in my life. Every day I order the same thing, med coffee with creme and 5 sugars that's all, sounds simple right!? They manage to mess it up every time. This is the 3rd time and I will never go back to this place again. If ur reading this save yourself and go an extra 2 miles to Dunn ave I promise the service and the food will be better. This dunkin is trash and they ruin "America runs on dunkin". And whatever they put in my coffee today almost made me puke! I don't even want my money back, save yourself and choose a different dunkin donuts.....
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December 2023 by kmcgee3000
Not too fond of this Dunkin. They never know what you've ordered after you've made it to the drive through window. They always asked what you've ordered after you just left made your order. One of the worst Dunkin.
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December 2023 by willie williams
Good coffee Croissants need to be toasted better but overall a good
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December 2023 by Hunter k
Staff argued with me when I asked to fill my large latte that was half full of foam and whipped cream and could have easily fit into a medium cup. Very rude and u professional.
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November 2023 by The D.
Staff always gets drinks made quickly. Donuts though? Always out. Cannot go to this location wanting anything other than a glazed or strawberry frosted, they are consistently out of every other variety.
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November 2023 by John Sinclair
Paying over four dollars for Avocado Toast they could at least toast it. The bread was barely warm and not toasted at all. Will not be returning here again.
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November 2023 by Milan Eaton
Good coffee. Staff needs to be more customer focused and polite.
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November 2023 by chuck white
great location to get you're coffee and donuts in the morning. great help from shannon and fast service. if only i could sit down and read the paper it would be perfect.Vegetarian options: no meat sold here at allDietary restrictions: be aware.........."fried sugar and a cup full of caffeine."Parking: this is a drive thru service only. there is a parking lot all around for free thoughKid-friendliness: "donuts" what else is there to sayWheelchair accessibility: drive thru only. perfect for the handicap
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October 2023 by Mara Padilla
Zero stars if I could. Staff is incompetent & rude. The hot coffee is always half way filled & the iced coffees are straight milk and sugar after specifying one cream and one sugar...like how could you mess that up. When you ask for them to fix it, they purposely make it worse the second time.
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October 2023 by Mara P.
Zero stars if I could. Staff is incompetent & rude. The hot coffee is always half way filled & the iced coffees are straight milk and sugar after specifying one cream and one sugar...like how could you mess that up. When you ask for them to fix it, they purposely make it worse the second time.
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October 2023 by Dawn Amsler
Pretty disappointed in this Dunkin as I waited for over 10 minutes for 2 bacon egg bites. After waiting 5 minutes, I walked up to the side window only to be given 1 cold cheese egg bite then to be told they gave away my order. Now I’m late for work in which I had plenty of time when my husband and I reached the first window. They then made me fresh ones but still took another 5 minutes. 3 cars received their orders of sandwiches in which I watched them make. Then they decided to focus on my order.And all they said was “here’s your order, sorry about that”.Not good service at all and not a good look for Dunkin.
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October 2023 by Tanisha T.
Ordering ahead is never honored whether walk up or drive thru, you must pull up and let others by either way. This location needs district/corporate level support as conditions are worsening.
