-
January 2024 by Shantel Lee
Okayyyy so I had thee best experience with Emily Sanchez!! This is my second purchase in a row from enterprise. First one was Tampa enterprise and now this location in Jacksonville. So I didn’t know anyone prior to arriving.She didn’t pressure me, helped me with all my options, she was patient on me deciding what extras I could or didn’t want to add. While I was at work in a clinic (patient flow makes it hard to be on your cell) she was able to look up 2 cars for me after I sent her the VINS and gave me a clear view of what my payments would be… which helped me pic my vehicle. It was also a crappy rainy day for me ( got soaked to my socks) and she was just so kind and caring throughout the whole process and she even made sure I got some trash bags so I wouldn’t have to drive an hour + home soaked and wet in my new car.
-
January 2024 by Marilyn Campanioni
Emily was my salesperson and I was pleased with her customer service and making sure I got everything I asked for in my car purchase. We definitely use Enterprise Car Sales in the future!!
-
December 2023 by Jumoku Allah
DO NOT DO IT.I drove 2 hrs and 34 min just to have a grown man try to play with me. I had my heart set on the specific vehicle “he knew this” I confirmed the vin number “multiple times I asked about it and confirmed I needed full coverage to pull of the lot” i was messaging as I was coming, I literally text him 18 miles away so the transaction could be smoother and on arrival he had the audacity to say that another dealer called 10 min before I arrived. Then pitched a suv Audi which was nice, but it’s not what I wanted and I politely told him in the realest way how disappointed I was and he politely still tried to get a sale…insane to me that there was no SOP (standard operating procedure) when a persons credit is ran through multiple banks.I hate it’s over hyped I really want to warn you unless that there a deal save your credit check before it’s too late. Thanks for a great experience Enterprise.
-
December 2023 by Mark Pronovost
Quentin was a great salesman. He was very friendly know and curious..I wanted a Chevrolet Malibu and he showed me 9 awesome cars and I picked out the one that best suited me. I would recommend him to anyone. I absolutely love the gold Chevrolet Malibu that he sold meMark Pronovost
-
November 2023 by William D Johnson
It was excellent my wife got a car in very short order. The salesperson walked us through the process. We were in and out with no problems. I just might buy my next vehicle from you.
-
September 2023 by Jet Bloo
The service was excellent, both the sales team and management were indeed professional helpful and genuine. I don't know about other Enterprise Car Sales offices but, I would recommend to anyone to go to this location where they can even meet Diego who impressed me as being down-to-earth; they can also make some Tick Tock videos with him.? A special thanks to Mary, James and Mickie my sales advisor and of course the rest of the staff who my wife and I interacted with.I look forward to my next car buying experience with this wonderful team.Sincerely,JK
-
September 2023 by Emily Gabbert
I recently purchased a 2020 Porsche Macan from this dealership and had a wonderful experience! James and Quinten made the process super easy and helped me every step of the way, beyond satisfied with my service there and would definitely purchase again from this dealership in the future!
-
August 2023 by Jamie Edwards
Tommy and team were extremely helpful and friendly. I’ve come to them for two car purchases in the past 10 years and will never go elsewhere again. The whole process was enjoyable and quick! Highly highly recommend
-
August 2023 by dennis dietz
Let me start out by saying that Mickie and Devon made the car purchasing experience. Amazing! They happened to notice a few things with the car upon delivery that they pointed out to me and had me come back to get taken care of. I didn’t mind at all and they filled my tank up with gas.I happened to notice some other things that needed to be addressed as well and again, they took care of it right away for me. Mary was absolutely amazing to work with. You can clearly tell that they take customer service very seriously. The car I purchased is in phenomenal shape and I get compliments on a daily basis. I’m a transporter, so I am in my car for an average of 10 hours a day and my customers love the vehicle. They always think that it’s brand new. Some people are hesitant about buying a car that used to be a rental but I assure you, they keep their cars serviced very well and you cannot beat the prices that they offer. This is the third car that someone in my family has purchased from this location and everyone is 100% satisfied with their vehicle and the company itself. I would highly recommend looking for your next vehicle here. You won’t be disappointed with the quality of the vehicles, the staff, and the amazing customer service that they provide. Thank you for making my car purchasing experience Truly amazing and keep up the great work. A very big thank you to Mary!
-
August 2023 by Lance Aural
Micky was great! I tested five vehicles before making my purchase and she took the time to make the expeience painless. I came to the dealership with a list of cars from the web site and tested them all. Surprisingly, the car I eventually purchased was not on the list. I found one on the lot that fit me better. She was very helpful and made the paperwork painless.
-
August 2023 by Adaliz Gomez
Emily was the sales lady who helped us. She was profesional, attentive, and very nice. The process of selecting a vehicle that fit our needs was very smooth. Every employee we engaged at this branch was friendly and very helpful. I recommend it very much. Five stars because there is no 10 option ??
-
August 2023 by Logan Satur
We will use them again!!! Both salesmen were great!!! From the first contact to talking after the purchase has been easygoing and I have nothing to complain about!!! Thanks to everyone in the building for making this usually stressful experience smooth and easy!!! I know I was well taken care of!!! So happy to have my Camry!!!
-
August 2023 by Audie Gibson
This was one of the easiest vehicle purchases that I have ever made. Justin Freeman was knowledgeable and professionally answered all of our questions. The car that we purchased was immaculate and looked brand new. I highly recommend anyone looking to buy a pre-owned automobile or truck to go to Enterprise Auto Sales first. You won’t be disappointed.
-
July 2023 by Dennis D.
I normally don't leave negative reviews but I have to at this point. Let me start out by saying that Mickie and Devon made the car purchasing experience. Amazing! I have two family members that purchased their vehicles through here and nothing but great things to say. They happened to notice a few things with the car upon delivery that they pointed out to me and had me come back to get taken care of. I live over an hour away but they offered to fill up my gas tank for me which was extremely kind and generous of them. With that being said, I now have to share my disappointment. I drive for a living, so having my car on the road every day as one pays my bills. I have a bad back so having a car with heated seats was a must. Unfortunately the driver seat heater does not work. I also came to realize that the 12v socket upfront doesn't work either so I can't charge my phone from the front seat. The car has a very noticeable vibration at highway speeds and vibrates while braking. Upon inspection I noticed that the car had 5 different brand tires in it which can cause the vibration and also does not allow the vehicle to track straight. When it rains out it's almost impossible to keep the car in the lane because of the mis-matched tire tread. There are times that I can't work because of this because it rains almost everyday in Florida. I was going to replace all 4 tires, have the wheels checked and balanced and inspect the brakes only to find out that the vehicle tool kit is missing from the vehicle so I can not remove the wheels until I order a new tool kit. It's a Volkswagen and has special locking lug nuts that comes from the factory like that. Also, Volkswagen does not put any labels on their fuse boxes so I can not tell if the 12v socket is a simple fuse replacement or not. Because it's a newer vehicle, I can't find any diagrams online yet for the fuse boxes so I will have to pay someone just to check the fuses. So although I was happy with the purchasing experience, I am completely unhappy with the vehicle itself. I would highly recommend taking the vehicle for a long test drive, on and off the highway, before taking delivery and checking every feature to ensure that everything is working properly. The fact that my car is unsafe to drive, making me lose money and then have to invest more money into it, makes for an unhappy customer.After leaving this review on google I received a response from Laura, said it was the owner. I really appreciated the quick response. She left an email and wanted me to contact her to discuss this matter further. I immediately sent her an email but so far have not heard anything back. That was two days ago. Not sure if she just posted that to look good or really wants to help with this situation. I will update when I hear back
-
June 2023 by kevin mull
We decided on a different vehicle at another dealership but just want it known that our decision was definitely not based on any fault whatsoever of salesman Quentin and or anybody at this dealership. I recommend Quentin and this dealership to any and all that are in the market.
