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January 2024 by Robert Caffey
Gave me a car that didn’t have a working jack and was missing the spare tire; I returned to the location 3 days later to get a replacement car but none were available; they never called to tell me they had another car for me
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January 2024 by ryan green
Much better than the one on lem turner
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December 2023 by David Lane
Great all around service!!
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November 2023 by Molly Ringer
Dollar rental car at the airport is a bunch of thieves. I ubered here for $20 and got a reasonable rate and great service. Definitely worth the slight inconvenience to get here if the airport is sold out!They had me in a car in 20 minutes from my walking in. I did call sure to see if they had any vehicles because the airport Enterprise was sold out. Highly recommend this Enterprise for renting if you're flying into JAX. It's like 10 min ride from the airport.You can't return a car from here at the airport though, it's a $300 fee. So be aware of this policy and plan ahead to just Uber back to the airport after dropping off your rental.
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October 2023 by Micky Elliott
Will K. At the Main St location was extremely accommodating and was happy to help us get the best possible vehicle for our trip! Thanx bud!
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October 2023 by Katrina Dixon
The car was not ready when I got there. They gave me a car that needed maintenance. I used it for that day even though I planned to have a car for a week. I took it back the same day. When I went to out gas in it, it was slow to crank.
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September 2023 by Painted Squirrel
I've had the pleasure to use several different locations, Locally Because of using a very Bad Auto repair Shop , Anyway Personally speaking N.main Jacksonville Florida, The best Service people , But the Crazy amount of people who use the, Westside location , I will keep using them Definitely earned it through Service.
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August 2023 by Timothy Souza
Everytime I rent a car there, I ALWAYS point out how there is dirty in cracks or how it smells like cigarettes in the vehicle. The one time I don't point out the issues, they smack a $250 cleaning fee after I used the vehicle 10 hrs. This company will steal from you and apologize for it. Don't rent from there if you expect a clean rental
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August 2023 by T. Chérie M
I’m extremely grateful for the entire staff for their support through the process of renting a vehicle after my accident. Everyone has been amazing! Very thoughtful and professional!
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August 2023 by Jennifer Ferranno
Awesome service. Great choice of rental cars. Simple and easy paperwork.
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July 2023 by Kimberly RevolverPrincess Owens
Very nice Very Polite Very easy transactions. Very nice car gave me a for my rental for insurance purposes.
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July 2023 by Daniel Bleed
Wonderful experience with this office — their pickup service, their explanations, and the quality of cars.
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May 2023 by Amber Bird
If I could give less than one star, I would. I was left stranded, my insurance was changed for damages to a vehicle they lost for a week and a half after it was returned to them; then after being told to keep receipts for reimbursement I was ignored then finally told they would not cover it because of damages that I did not even cause. I cannot say enough times to stay away from renting here
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March 2023 by Pheon Arvin
I did a long term rental as my primary vehicle was being repaired. I received friendly pick up service from my home to the Main St branch. The check in process was smooth as was the process for returning the vehicle. All of the people that I worked with over he 37 day window were professional, courteous, knowledgeable and efficient. Don’t let the exterior fool you; it’s a well run operation.
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March 2023 by Versie campbell
Enterprise Rental on site of Gerber Collision & Glass Repair.You are greeted with sunshine smiles!A question of how can I help you?What kind of ride you would like Us to put You in? All questions are fully and clearly answered.You are escorted to your vehicle,all features are explained ?you are asked question are you satisfied?And bidded, Be Safe!Their smile lights the way as You drive off!God Bless ?!Alton & Versie Campbell
