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March 2024 by Erica Sanchez
The staff and Manager Brandon were very accommodating. One of the best features was the drop off and pick up service.
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February 2024 by Natalie Barfield
I still have the car and the car is nice enough but It has been unusable because of the smell! I called the office and they said the strong smell that was making my family gag was scent wafers under the driver'sseat we found 3 that day the next day we found 2 more in the back windshield roasting in the sun!!! Still sitting in the drive so thanks for NOTHING hopefully tomorrow I can drive it without all the windows being down! I read about these scent wafers and it's not safe for a human to be in a car with the windows up and 5 of them in there I bet who is reading this couldn't do it with 1 or 2!!!!
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February 2024 by Suzie
Very conveniently located to people around Southside blvd. They offer picks up and drops off for local customers. They always have the type of vehicle we need when rented within a reasonable time frame.
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January 2024 by Quinton Shiver
I got my rental car from this location about 2 weeks ago. It was clean and had a nice new car smell. The staff was very welcoming and helpful on the Tuesday that I was there. I tried to call today (Saturday) to schedule a drop off at the collision center so I could pick up my car but was on hold for almost an hour and was never able to speak to someone. They’re only open for 3 hours on Saturdays due what I assume to be a lack of business, this means they just put their most incompetent employee on that shift without a manager and seems to be ignoring all calls. Very frusturating and sad that a person is able to dodge their responsibilities and still collect payment.
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January 2024 by fred baltazar
Always attentive even in a hectic situation
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January 2024 by Erica Conto-Teague
Extremely nice awesome staff and very nice and respectful
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December 2023 by Oleg Grishchenko
I want to share with everyone my happy experience with the Enterprise Rent Car on Southside Blvd. Recently I had an accident and rented a few different cars from them while my car was in the shop. Their cars were always new and clean, they pick me up right on time. Everyone was polite and professional. Just to give you an example of the service above and beyond expectation : After Kenyana demonstrated the main features of the car, she helped me setting up my phone connection and even offered me a phone cable, because I did not have one on me. Thank you Enterprise. I am very satisfied customer. Regards, Oleg.
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December 2023 by Robin Sprowls
The Enterprise store I use has the best customer service, car selection and ease of rental I've ever seen. They always treat me with respect, are friendly, helpful and courteous. I couldn't ask for a more pleasant rental experience. Thank you, Enterprise!
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November 2023 by Savanna New
I had such an awesome experience with this Enterprise location! I had to rent a couple of cars over the course of a month while my car was being repaired. Every single employee I interacted with at this location was kind, helpful, knowledgeable, and efficient in their work. I couldn't believe how fast the pickup/return process was! (I reserved online.) I will definitely come back here the next time I need to rent a vehicle.
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November 2023 by Robert Lee
Called for a reservation because the online states that literally every location is sold out and was told they do not allow dop off in another state. Even though it has been an option for years. Guy in the Philippines answers saying they are at the store when you can clearly hear that he is in a call center. I pray I never need a rental again.
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October 2023 by Nadia Ireland
We made a reservation one week before the day I picked up the rental. They contacted us the day before to confirm the reservation. The car we requested was not there. We had to wait 40 minutes for them to bring a car from another place. My husband had to turn around because the car was making strange sounds.The manager tried to excuse herself, but the truth is that if you make a reservation and confirm it, make sure you can fulfill it. Our schedule was thrown off completely. Yes, half a tank of gas or extra day, didn't cut it.
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October 2023 by Mike Pradella
I drive out of my way to come to this location because they are so awesome, been here many times and wouldn’t rent from anyone else, Kenyana is the best!!!
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October 2023 by Jeliah Davis
Kenyatta called to confirm my rental and stated there’d be a $300 deposit to rent a car next week. I was so confused because I just rented a car a few months ago from this exact location and the only deposit I had was like $50. So the audacity. I asked her to cancel the rental and she said ok. Of course she didn’t.
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August 2023 by Shawn Jacobson
It was an amazing experience. I first was treated badly at the future location in Jax. But then I went to s different everyone location and was treated with nothing but respect and they worked with me. Kameron Evens Jr, was above and beyond expectations. He was truly a gift in my moment of need. Thank you kind sir.
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June 2023 by Tammy Huckfeldt
I’ve used Enterprise for years and I’ve never had a bad experience with the location that I use. Great customer service always.
