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February 2024 by Christina R.
Faith Jewelers is my go to. I have gotten multiple pieces over the years. They always take good care of me! Ask for Brenda. She is knowledgeable, with years of experience. She will go above and beyond for you.
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January 2024 by Raymond Booth
I made my purchase just a few days before Christmas. Even though it is a very busy time for jewelry stores, Rachel took as much time as I needed and had answers for all of my questions. The facility and staff inspire confidence and I will certainly continue to use them for future jewelry purchases.
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January 2024 by Brett Tickell
Bought my fiancé’s engagement ring here. Couldn’t have made the process any easier for me. Didn’t feel like I was being scammed in any way. Will be back to buy our wedding bands there!
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December 2023 by Mark Dickinson
I went into the store with zero knowledge of engagement rings and left the store with a great understanding. The staff was super helpful with helping me customize a ring for my fiancé. I couldn’t be any happier with how the ring turned out and how helpful, nice and knowledgeable every one was to me.
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December 2023 by Brittney Wenzel
Everyone that works there is nice enough, but I took my ring in to get sized down. Waited two weeks and when I went to pick it up, they hadn’t even touched it and said it was done. So after waiting another week for them actually size it, when I come to pick it up, my silver ring is completely black. My ring originally had delicate antiquing that was meant to give it an aged look and highlight the curves in the band. They took it back again and brought it back with large black spots all over it. I just told them to rub off all the black and left it completely silver with none of the original aging on it.I’m going to have to find a way to get it redone now. I don’t recommend taking your ring to get sized here. I’m really disappointed in how carelessly they treated my engagement ring and failed to try to acknowledge it.
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December 2023 by Mary O'Brien
This place is a gem in Jacksonville! The staff is very friendly and helpful! Rachel helped me pick out a gorgeous bracelet and earrings, and I’ve never been more excited to wear them.
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December 2023 by Elvera S.
I took my engagement ring in for some custom work... when I finally got it back after a long wait the work they did on it was extremely sloppy. On top of not very nice customer service I would not recommend this place to anyone.
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December 2023 by Noah
To replace an earring hook may take up to Two Weeks! This takes less than 15 minutes to fix! For only $40. However, they wanted me to look and buy another pair of earrings. If they fixed my earring I would have brought another pair of earrings.. I see why the store is empty.
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November 2023 by Rachell Vedua
I don’t know where to start!I went in with two pieces from a “chain” jewelry store. the pieces DID NOT go together but I knew I just needed the right jeweler to help me make my vision come to life. I found the perfect place!! they were amazing and saw my vision! my ring came out perfect in roughly two weeks!and the staff is just simply incredible! over the few short weeks,they became like family! so welcoming and sweet and very personable. so much so,my 1yr old daughter absolutely loved the staff as well! haha!We got my husband’s ring though them and that experience was equally as amazing! I love that FAITH is part of our journey!you will not be disappointed and they have something for everyone!
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October 2023 by Robin R.
I bought a silver cz braclet about two weeks ago and 2 stones fell out. I took it back and the owner's son insulted me saying I ruined the braclet and would not take it back. Never go there, they don't care about the customer. I own many silver braclets and this has never happened. He was rude to me and very insulting. I wore it as normal but he insisted that I caused the problem. I will throw it away and lose $400 because of the bad memory he left with me. He even said that the handles on my purse could have caused it to get messed up. He said I stretched it out. How the hell can you stretch silver by wearing it. The braclet is poor quality. TOO BAD. I was planning to do alot of shopping there for Christmas. He even asked me if I worked, which is none of his business. He is a fast talker and doesn't understand customer service at all. He said he was the Manager. LOL.
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September 2023 by William Jellison
I had a watch band that was tricky to put on but they fixed it very fast and very professional will definitely use them again
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September 2023 by Nancy Cusimano
Whether you are looking for a custom made piece of jewelry, a simple repair or something in between Faith Jewelers is the store for you. The staff is knowledgeable, friendly and always willing to help. Their prices are amazing and the jewelry and craftsmanship is exquisite. I always leave dreaming of my next piece.
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September 2023 by Tyler Martin
I highly recommend this place to anyone needing new jewelry or to have something repaired. My family has been using them for years and they always have the best customer service and never disappoint. If they dont have what you are looking for they will go above and beyond to find it somewhere else or get it made for you. thank you FAITH Jewelers
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September 2023 by Lee Ann Coe
The employees and owner are the sweetest and most helpful ever. The best work and quality you could ever want. I will not go anywhere else for my jewelry needs.
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September 2023 by Donnie George
I had two pieces repaired and they did a marvelous job. They restored my grandmother’s engagement ring and it looks awesome. Friendly staff and owners.
