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February 2024 by Brittany Philhower
Renee helped me so much today. Literally was having a rough day, and she helped me so much! She has a lot of empathy, and great with customer service.
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February 2024 by Angela Valdez
I just had a single worse shopping experience I've ever had and I'm 47 years old. I get to the checkout and the two cashiers Scott and Jessica are talking so loudly to each other that the poor man in front of me asked her three times for a pack of cigarettes and she didn't even hear him she finally got them for him and he checked out. They are still continuing to talk back and forth to each other she's dating that she's a Yankee so don't test her anybody who's a southerner. Then I get up there put my stuff on the counter she's double ringing my stuff constantly because she can't hear the machine because she's talking so loudly to Scott and this time the conversation has shifted to the military how no branch of the military can stand up to the Coast Guard and the way their men react opposed to all branches of the military. She names all military branches by name and that only the Coast Guard steps up when needed. Now this has me very upset as my son serves 7 years in the army and got blown up in Syria which caused him to have to retire and it ended his career in the Army which he loves so much. So first you have her bashing anybody that's not a Yankee now branches of the military what's next race religion sexual orientation? And Scott says he's the manager and yet lets her talk back and forth with him about this kind of subject. He saw I was upset and I stated to him why when I was walking out the door and he showed me his face how he had been hurt in the military and he supported the military and all aspects and I said but you're allowing your employee to bash all branches except for the coast guard? And I left. I will never again give my money to Family Dollar anywhere if this is the types of employees that they hire to run their stores and I hope anybody that reads this will no longer support this company if they allow this to keep happening by their employees. I will post what happened on every platform I can.This behavior is so bad. If they wanted to speak to each other on these topics then do it when they're are no customers. It's very wrong and unprofessional!!
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July 2023 by Jinetta
These people will close early, like several hours early sometimes. They are very understaffed so there may be boxes in the aisles. Often times items are out of stock. Also frequently they don’t accept certain forms of payment.
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June 2023 by Catherine Hubbard
They have signs posted on items then when you to the register it never the price it's happened several times to the point the refused to sell something the had on the because the sign read 70% . And she said I could not buy it
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June 2023 by Jim Cheng
Went to dollar tree, don't have cheap ear phone( library desktop audio use )1 miles down id Family Dollar , The have one for $1, and POS shows $0.50. What a deal.
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May 2023 by kc “Little Grandma” Duffy
Sign on the door says will open on 20 minutes. Also no more than 2-3 ppl allowed at one time...
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May 2023 by Sami Starkey
Closed the store at 8pm when it's supposed to be 10. I came in 10 mins before since they were suppose to be open till 10. They told me we r about to close, i said yall r supposed to be open till 10, all she said was well we r closing early and walked away. Then i heard the two girls up front talking and the one who was just talking to me told her coworker "i told her" with sarcasm since i was still looking for what i came in for and wasn't rushing since again it was suppose to be open till 10. And according to these reviews, it happens alot. Corporate needs to do something
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January 2023 by Paula Martin
Store hours say is open Closed with workers inside why the store is not open .
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October 2022 by Tony Black
The worst Family Dollar in Jacksonville shelves are always bare. They open and close whenever they feel like it. Corporate really needs to look at this location the absolute worst.
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October 2022 by Skyller Finley
It was alright. Same’ol same’ol. At least from who I’ve meant they’ve been ks
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September 2022 by Samiyah Holiday
This is the WORST Family Dollar on the Westside I'm convinced. They always have SOMETHING going on when I come up here and they are never stocked up, they have boxes laying around everywhere with barely anything on the shelves. I just wasted my gas to go up there because they always open at 8am I'm waiting 30 minutes and there is still not a worker in sight. They might as well close down this location, I swear if I could give 0 stars I would!!! Always Something.
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September 2022 by Heather Mcdonald
Service was very friendly and I finally was able to get everything I went for finally.
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May 2022 by Pj Drew ll
Low stock on generic cat litter. I got the only container they had and the price was double what it used to be. But staff was friendly.
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April 2022 by Amy Snyder
I wouldn't even put 1 star if I had the choice. Every time I come to this specific store it is usually closed/locked for employee bathroom breaks or apparently employees can decide to close the entire store for personal reasons. And when you do go in employees are always on their phones speaker phone at that!! VERY UNPROFESSIONAL HORRIBLE STORE!
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April 2022 by Pierre Forman
I live 2 blocks from the one on Timuquana Rd the staff and are very professional I love that store . Go visit and shop
