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December 2023 by Tricia Williams
Dear Demetrius,I wanted to express my gratitude for your excellent customer service at Famous Footwear. You were very helpful and friendly when I visited the store last week. You helped me find the perfect pair of shoes for my daughter's birthday. You also gave me some useful tips on how to take care of them and keep them in good condition.You made my shopping experience very enjoyable and stress-free. I appreciate your professionalism and your passion for your work. You are a great asset to Famous Footwear and I hope they recognize your value.Thank you for going above and beyond to make me happy. I will definitely come back to the store and recommend it to my friends and family.Sincerely,Your satisfied customer
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August 2023 by Kimberley Graham
They were very nice and polite and helpful.
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May 2023 by Marlene Jennings
I was not at all impressed by the selection…until I went next door to Rack Room Shoes. The staff were friendly though and tried to be helpful they can’t help their lack of selection.
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September 2022 by J.F. Wirtz
I forget her name.Blonde hair.She helped me tend to business.She is always very nice.Its hard to find emloyee's.that really care.
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September 2022 by Lisa Zealy-barcomb
The manager is awesome very friendly and helpfulLove the store.
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August 2022 by Samuel Hoepner
My wife was the one doing the shopping. It was her 5th shoe store, and she bought a pair of shoes, so I guess it's a good store!
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February 2022 by Stephanie Lovett
Went in to exchange a pair of shoes to get correct size, no one was at the counter, I had to wait... and then Sandy the manager was rude. This locations Manager Sandy is very unprofessional . Definitely would recommend shopping elsewhere. Also don't recommend working there either....
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February 2022 by Jeffrey M.
I really like the sneakers that I already have. I have a pair of Nike Air Max black and gold. Took forever to get them broken in but once they were they are very comfortable. I had purchased them from Famous Footwear back in NY a couple years ago, so I decided to see if they still had them. To my surprise the store near my new house indeed had them. I was surprised they had the black and gold but also a black and silver pair. I'm not a sneaker head so I wouldn't follow something like. I ended up purchasing the silver and black pair. The reason I rated them 3 out of 5 stars is the lack of inventory. While the stores presentation made it appear like they had a lot of shoes and sneakers, the fact was they only had a few pair of each kind. I was surprised when I found my size in the sneaker I wanted.
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January 2022 by cindy wessells
Was ok. Not alot in size or stock
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December 2021 by Cariad Estella
They have lots of options for wide-width shoes.
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November 2021 by Colleen Martin
Awesome!! Went to 3 other stores and their customer service was nothing compared to here. The two ladies that were working tonight made the whole experience a hit. Because of them we stayed in this store and spend our money here.
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September 2021 by Sherill Herwig
Terrible size selection and employees are unhelpful and very rude.
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June 2021 by Sandra Bergeron
Easy to find my style and size. In and out in 5 minutes.
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May 2021 by John J
Walked in with my wife for a pair of shoes. I wanna say the manager she was white with blonde hair was helping a black couple. She offered them a buy one get one half off deal. They didn't buy anything and left. Then told my wife she never said that. I still bought a pair. My wife left hers on the counter, she said I can afford these without half off but refuse to do buisness with a liar.
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April 2021 by Raghad Al anbagi
Walked in there and the workers rolled their eyes. I returned some shoes, never worn, and looked around to buy some other shoes. I was trying on my shoes in front of them and I could hear this one worker complaining about my return. When I went to check out she had an attitude towards me. Ma'am I am just a customer trying to purchase shoes and leave. Worst service.