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January 2024 by Elizabeth Breting
Sent back a vanity that I was not satisfied with. They took it despite being almost closed & the young man even helped me reinforce the packing material with more tape
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November 2023 by Shirley Csezmadia
Very welcome place staff took care of me
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November 2023 by B B
They did a great job taking care of me.
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October 2023 by Brenesha Williams
Quick service most of the time!!! Most people who work here are courteous and very nice. I did have an issue with a cashier. I was trying to send a package a certain way and she told me I couldn't ship how the company I was shipping to wanted it. I let her know it was how I shipped it all the time from fed ex and that she was the only one that didn't allow me. It was only shipping from the company to the same company but ship to an Attention to a specific person there. She got annoyed but I had to ship it that way because that is how they wanted and never had an issue since the time with her. Just beware. She a short older white lady. There 2 other ladies that work with her that are very positive and happy to ship things off with ease. The fact that others that work with her ship it with no problem proves it can be done the way the company likes it. All she has to do is copy and past in the system so it's not a lot of work and I am not difficult at all. I asked her can you ship to the company from the company and she got aggravated.
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May 2023 by carla denise
This place is in a bad location. It's almost hidden. But the attendant was great.
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May 2023 by Celestine D.
These assholes always hold your packages for days before attempting to deliver. I had been waiting on a package for almost two weeks, held up by customs; it was released to FedEx to deliver promptly and they held my package for three days before they delivered. This is a common thing with them. It's happened at least five times previous and I'm fed up. If the businesses that I order from didn't use them as their courier, I would never use FedEx. They are some lazy assholes...I mean at this particular facility. Makes me effin' sick!!!
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March 2023 by Michelle Neira
Unfortunately I forgot to ask for the woman’s name who helped me with my packages but I just wanted to give an excellent review to her as she was kind, patient, and extremely helpful! Would definitely recommend this location
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March 2023 by Mohammed el
Although the service is a bit expensive, I thank the ladies for their wonderful service, and my shipments arrived at the time they told me ... FedEx have earned my trust .
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December 2022 by mark pate
I was told this is only for large package delivery site, they will reroute the packages to 7490 Commonwealth Ave, Jacksonville, FL 32220
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August 2022 by Me
Got called about a delivery and was told it would be delivered between 1 PM and 7 PM. I told them that was all day and I needed him to narrow it down to a closer time.. The customer service agent starts telling me that they have 600 deliveries a day and they cannot narrow it down to a timeframe. I told her I also work for a living and I need a timeframe. She continues telling me about FedEx, when I explain to her I could care less about FedEx no more than she could care about me and my issues. Bad customer service, you have to wait an entire day for a package to be delivered.
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July 2022 by Gary Cross
Got called about a delivery and was told it would be delivered between 1 PM and 7 PM. I told them that was all day and I needed him to narrow it down to a closer time.. The customer service agent starts telling me that they have 600 deliveries a day and they cannot narrow it down to a timeframe. I told her I also work for a living and I need a timeframe. She continues telling me about FedEx, when I explain to her I could care less about FedEx no more than she could care about me and my issues. Bad customer service, you have to wait an entire day for a package to be delivered.
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April 2022 by Tracey Brooks
They don’t deliver packages like they’re supposed to do. It’s been 3 days on a 2 day service package. It keep saying it is in transit since I had the package shipped. Delayed for I don’t know what reason terrible customer, I had better service with USPS, UPS, and DHL.
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April 2022 by Nichole Lockwood-Smith
The ladies were a big help. I had issues with shipping info & they went above & beyond to help get my package sent.
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February 2022 by Buying Space
This facility does have a counter but not really for personal shipping. And there were several technical issues with my shipping I didn't realize. But despite all of that she helped me ship out my package. Thank you so much FedEx.
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January 2022 by MaryEllen Hall
Great staff and is looking for 1&3 shift help
