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August 2025 by Walid Ben Hamouda
Unreliable customer service who wasted my time asking about my shippement address which was correct but somehow he mentioned it is incorrect. I ended up cancelled my business with the shipper thank you guys you are awfully awesome
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July 2025 by David Jennings
The place was quiet, clean and air conditioned.
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July 2025 by Sibeli Domingos
They simply delivered my order somewhere else, according to the proof photo. My zip code on shein's website for delivery is 32257. They delivered to some house in the zip code 32206. I contacted and they don't tell me where it was delivered. How do I look? I paid for the order. Shein says it is not responsible, that FedEx has to say where it is. I went to the agency and they didn't solve it, they told me to call. I call and they say they can't give me the address.
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June 2025 by Mr Donald Hill. Sr. (Live Freely.)
Quality Services
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June 2025 by Larry ONeil
Went there to purchase copies of plans 116. 00. Plus 35.00 addition to get it print asap. Went ups store down the street and the exact same printing was 48.00. Wow. Done quickly nc.
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May 2025 by Eric Shoultz
Was inline and watched a customer tell Thomas he has several boxes with different accounts to ship. Thomas rolls his eyes tells the guy go to the other counter and mutters under his breath the whole way over.
Very unprofessional.
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May 2025 by alejandro rodriguez
They over charged me on a copy machine. Am supposed to pay $1.98 for few copies and they charged on my card $25 dollars. Second the little short girl that wanst to be a boy, with glasses is very rude and no professional at all.
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May 2025 by Kelly D'Innocenti
Alyssa and Kelly came to my rescue today to find a package that had gone missing. It was not an easy item to research as I did not have my receipt or the correct tracking code, but they persisted, reviewing an online list of packages, line by line, that were dropped off at their location over a week ago. Their persistence paid off and I am so grateful for their help! Thank you both!
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May 2025 by Agalise
Terrible customer service waited so long for just 1 page print out waited 20.mins for a print out and never got confirmation code or email then I get an attitude by the manager Keith straight rude
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March 2025 by Kim Van
Awful simply asked for help Printing A gift certificate. The store and the customer service is absolutely Awful I would never come here. I paid five dollars for a crooked gift certificate With printer ink smeared on it. Do yourself a favor and go to Staples
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February 2025 by Orlando Zalazar Cuza
I was not satisfied, not because of the service of the workers, they are kind specialists with quick answers and solutions. On February 19th I made a shipment to Miami and paid for the fastest service and they told me that the next day, Friday the 20th, the package would arrive at the place around 10am. Should the client pay the more expensive service so that the package would arrive as soon as possible, because now the delivery is another day, should I pay a high fee for it to arrive as soon as possible? I think they should be more careful with the day and time of delivery, in the end I paid for the fast shipping for fun.
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February 2025 by ZD H
Fantastic and helpful customer service—Gavin was especially courteous and knowledgeable. Great experience thanks to him!
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January 2025 by A
Needed help and they were 0 help
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November 2024 by Cass Weintraub
I want to commend the staff at this store..the associate who helped me (Thomas) went above and beyond helping this old lady print, box, and ship a package that was very important to me. While I waited, I observed the other associates giving the same friendly and patient attention to other customers. Don't listen to the negative reviews! I almost didn't go to this store because of them and that would have been a HUGE mistake! Thank you, FedEx !!
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August 2024 by Shalisa F.
I very rarely write reviews. We received such great service by both Alyssa and Lilith! After being turned away by 4 other businesses, we happened upon the Fedex (Ponte Vedra location) to have a funeral program printed. Understandably, this is not a pleasant experience. Ahjanae, the employee there, really went above and beyond. She coordinated with Alyssa and Lillith at the San Jose location. Alyssa and Lillith even kept the store open a bit late to make sure we could get the programs. Excellent service!!! Both Alyssa and Lillith deserve a raise! :-)
