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March 2023 by Red Jentz
I have been a customer of Wade's for going on 5 years. My experience with them gets better every year. My doctor referred me to get custom orthotics to relieve foot, ankle, hip and back pain. What a difference a knowledgeable person like Wade can make.Feet First treats me like a family member and I truly appreciate it. See you next January or February!
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December 2022 by Lumber Dude
One of the best things I ever did for my body!Just turned 50, spent most of my professional life on my feet as a restaurant and hospitality professional and for the last decade in the carpentry and construction field.Having tired feet, legs, and lower back pains is a daily given.After a thorough assessment on their state of the art equipment, Wade quickly determined what my feet needed. I got fitted for a pair of custom orthopedic inserts. After only two weeks I went back for my follow up/fitting appointment and to receive my custom inserts.I felt the difference Immediately. What an awesome product and what an amazing transformation.I feel like a new human being.So grateful to Wade and his team for the gift of walking pain free again.Thank you to the entire Feet First Shoes team, for exceptional service and care. And thanks for pain free walking!!!
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December 2022 by Butch Leybag
Great prescription only store with very professional staff. Andrew and Wade make sure you get the shoes that help you with your conditions. Glad my podiatrist referred me to Feet 1st Shoes!
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November 2022 by Randy Avera
I've been going Feet First for several years,it's by appointment only this gives the staff the ability to give u undivided attention. I like New Balance,it's a great shoe,and they carry just about any size and width,either for athletics or walking,I don't by my shoes any where else,,thank u Wade I'm a customer for life!
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October 2022 by Robert Walls
I needed some custom insoles. I did not know what to expect when I booked my initial appointment. I thought I was going to go in and get some dreadful looking shoes, and it is what it is type of thing. However, I was pleasantly suprised! The shoes are stylish, the staff is the definition of awesome, my feet feel great, what more could you want?!They have a really nice selection of shoes, the insoles feel wonderful, I will not hesitate to return when I am ready for more!
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October 2022 by Victor S. Duncan Sr.
Customer Service is awesome & my shoes fit like I'm wearing new feet! Finally, I have a couple pairs of shoes I can dress up a little.y Croc's was looking kinda plain & wearing out, even all 4 pair! Thanks FFS!!!
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September 2022 by gerry giordano
My podiatrist recommended that I visit this store…after meeting with the staff, I can see why his other patients have been impressed…I met with Wade, who is such a professional…he recommended a shoe that would help with my problems…and than made some custom inserts to make that shoe all the more effective…I also interacted with Andrew…who also is impressive…both specialists…as well as the other staff members…Cheryl and Paige…are client-centered, friendly, and knowledgeable….
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July 2022 by Jim S.
Really poor experience. Why they are located in a strip center and not a medical complex is beyond me. The first thing out of the employee's mouth was, "Do you have an appointment?" Uh. No. We didn't know that we needed one. We were visiting from the Gainesville area. You'd think that she would have at least invited us to have a look around or browse a catalog. Something. Whatever. If you don't have a doctors referral, don't waste your time here.
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July 2022 by Sean Jokic
Thank you for taking time and effort to create my custom inserts for my foot issue.It was great seeing you and Thank you for your service.
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May 2022 by Marsha G.
They were honest enough not to try and sell me what I did not need. I appreciate that.
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April 2022 by Bonna Srey
My husband is really in need for new diabetes shoes. He got diabetes shoes before when the Podiatrist came to the house. Since COVID started no Podiatrist could come to the house. I took him to see Dr. Bradly Herbst at Podiatrist Association of Florida. With the prescription I drove him to this place call Feet First Shoes, far from home on Phillips Highway.Appointment was on January 27, 2022 at 2:00 PM and I had not heard anything from Feet First Shoes since. In April I called to find out and Feet First Shoes said: We sent 3 pages to Mayo Clinic but only received 1 page back. I said: Why didn’t you tell me about this? Right away I called Mayo Clinic and a lady told me that she only received 1 page. I called bothplaces back and forth tried to get things done.My husband got a message from his doctor on the patient portal stating that he signed the papers already. He is so nice. Today April 12, 2022 my husband had an appointment with his Dr. and he told us to call the shoes place if they received all the paperwork. I called Feet First Shoes and left a message. Got a call back and the man said your husband cannot get diabetes shoes because he wasn’t treated for diabetes and he only saw Steven Perez who’s only a nurse practitioner from endocrinology department. I told him that my husband had diabetes for over 40 years and he has been seeing by diabetes doctors and nurse practitioners too over the years. A few months ago he even got Dexcom G6.So now my husband cannot get his diabetes shoes from Medicare that he is entitled to. What a waste of time and energy for all these months. Not everyone is healthy and has so much time to waste and add to that so much aggravation in dealing with this situation. This could be very simple if everyone is doing his or her job right from the start.I would never recommend Feet First Shoes to anyone!
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April 2022 by Bo S.
My husband is really in need for diabetes shoes. He got diabetes shoes before when the podiatrist came to the house. Since COVID started no podiatrist could come to the house. I took him to see doctor Bradly Herbst at Podiatrist Association of Florida. With the prescription I drove him to this place call Feet first shoes , far from home on Phillips highway. Appointment was on January 27 at 2 pm and I had not heard anything from Feet First shoes since. I left my home phone and cell phone just in case they need to call me but no calls. In April I called to find out and Feet First said : we sent 3 pages to Mayo Clinic but only received 1 page. I said why didn't you tell me about this? Right away I called Mayo Clinic and a lady told me that they only received 1 page. I called both places back and forth tried to get things done. My husband got a message from his doctor on the patient portal stating that he signed the papers already. He is so nice. Today 4/12 my husband had an appointment with his dr and he told us to call the shoes place if they received all the paperwork. I called Feet first shoes and left a message. Got a call back and the man said your husband cannot get diabetes shoes because he wasn't treated for diabetes and he only saw Steven Perez who's only a nurse practitioner from endocrinology department . I told him that my husband had diabetes for over 40 years and he has been seeing by Drs and nurse practitioner too over the years. A few month ago he even got a Dexcom G6. So now my husband cannot have his diabetes shoes from Medicare that he is entitled to. What a waste of time and energy for all these months. Not everyone is healthy and has so much time to waste and add to that so much aggravation in dealing with this situation. This could be very simple if everyone is doing his or her job right from the start. I would never recommend Feet First Shoes to anyone! Things would go smoothly from the beginning if Feet First Shoes would call me and let me know or explain to me what documents and from what doctor or from what department they needed Mayo Clinic to fill out the forms . The most important when they faxed the paperwork for the doctor to sign they should write a note to the nurse to let her know too. The fax will go to the Primary care Dr not to the Endocrinology department. But it was too bad Feet First Shoes never called me and let me know about the situation. I would go to Mayo right away to get things done. This is when you put the trust on the place that was recommended by the Podiatrist.
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March 2022 by Mike McClure
Very knowledgeable and courteous staff
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February 2022 by Brianna B.
I would definitely encourage this store front to list they only accept doctor referrals.
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January 2022 by Alan Berman
I have been a customer of Feet First Shoes for over 15 years. I can't begin to tell you how many shoes and sneakers I have purchased over the years. I have experienced excellent service from Wade and the staff. They go above and beyond in trying to find shoes that will fit my 6x wide feet. I now have swelling in both feet and am wearing compression wraps to boot. Wide isn't the word for the size of my feet. Wade was able to get shoes that fit and I am so appreciative to be able to wear shoes again.
