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January 2024 by Destini R.
Nice selection of clothing. This use to be one of my favorite stores for outfits for any occasion. Down stairs in the clearance area you can find some nice things if you put in the time to look for it.
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January 2024 by Char Cobb
Just left, the employee named Damion was really helpful and so friendly. I said I was gonna shout him out. Keep up the great work, my guy!
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January 2024 by Greg Palmer
The cashier was not friendly. Her attitude was that she didn't want to be there. Won't shop here again.
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January 2024 by K B
Why does no one clean this store? I’ve never been into any forever 21 that was so filthy…. Shoot any mall store ever.
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January 2024 by Joan Zito
I placed an order on 12/3, shipped to the store on 12/4. Was suppose to be ready to pick up on 12/10. Never got a confirmation to pick it up so I canceled it on 12/15 and was told I'd have my refund in 48 hours. It is 12/19 and still no refund!!!! And when I talked to someone this evening they say the order hasn't been canceled and hangs up when I ask how is that when I canceled it on the 15th and never even picked up the package??? They took the money immediately, they have their products so why can't I have my money????? Such a sorry company to be dealing with, I'll never shop with them again or recommend them to anyone
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January 2024 by David Bridda
The managers would rather take selfies at the front door and make someone wait, rather than helping someone out.
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January 2024 by A A
Don't bother asking for any help in this place. They have no idea what they carry, where anything is, nor do they care. No one asks if you need help. Employees are almost impossible to find. They hide out taking to each other. If you find anyone, they don't know what they have in the store and will not bother to find out.
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September 2023 by Too Handsome
I love this store! It's in an a nice area and everyone here is always cool and friendly!
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August 2023 by J. M.
Cheap Prices. Cute Clothes.Escalator was Broken, so had to use Elevator. Employees are Not Welcoming or Friendly.
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August 2023 by Deborah Altman
Horrible! All female employees were in the dressing room doing nothing but talking! The store is dirty and unappealing. Recovery is needed!
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June 2023 by miah
I went shopping for a vacation I have this week & was impressed by the selection. Almost half the first floor is clearance or sale, they had a nice plus sized section too. I was asked if I needed any help by Faith then she helped me pick some cool pieces. Shoutout to faith for the great customer service!
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May 2023 by Kacie Price KC babie
I got some deals, kids clothes be too expensive. I found a cute dress for my daughter, it had a stain on. The dress was thr last one and act like they couldn't give me a discount on it. I got 10% but what's that
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April 2023 by Akako 12
There are two levels you can shop on by using either their elevator or escalator. This location is very big, beautiful and also clean! They carry Clothing for men, women and children of all ages! The store is accessible directly from the outside of the Avenues Mall and also from the inside of the Mall itself. The store is very spacious and it definitively carries, a really huge selection of ecomically priced new clothing! As well, half of the lower levels floor of this store, holds the clearance priced clothing. I GOT 7 ITEMS FOR 30.00 TOTAL in March of 2023.
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March 2023 by Tamyah Smith-West
I love F21 so much. It’s literally my favorite store but I always end up spending so much money in there! But love their fashion, shoes, jewelry, everything!
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March 2023 by Brie Miracle
I am trans and when I tried to use the women’s changing room and I was firmly guided toward’s the men’s changing rooms. A very sad and embarrassing experience.
