GameStop is praised for its exceptional customer service and friendly staff. Reviewers highlight the helpfulness of staff members, particularly one named Avi, who assisted a customer in purchasing their first video game console, a Nintendo Switch, and recommended great games. Another customer mentioned a young lady who helped with purchasing items for a son and suggested games he might enjoy, expressing a desire to return to the store. A noteworthy experience involved a customer who faced issues with a preowned Xbox One console. Staff member Abby provided outstanding support, acknowledging the problem and facilitating a smooth exchange for a new console. The customer appreciated her kindness and the engaging conversation during the process. Another staff member, Willis, was also recognized for being sweet and helpful. Overall, GameStop is recommended for its knowledgeable and friendly staff, making visits enjoyable and memorable. Customers feel valued and are likely to return for their gaming needs, confident in the support they will receive.
Great staff! Very helpful. I drive past 2 other gamestops to come to this one.
November 2023
Both Willie and Alicia are very kind and great people that take time to listen to your needs.
September 2023
Avi is one of the best, most friendly, and helpful people in the world! They helped me buy a switch (my very first video game console) and pick out good games for it. They deserve a promotion and a raise!
