GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, accessories, and phones for cash or store credit, with the store now also buying graded collectible cards. Reviews highlight many positive experiences where employees are helpful, knowledgeable, polite, friendly, and professional. Staff are noted for going above and beyond, assisting with trades and sales, and making all customers feel welcome and comfortable. Many customers report having great experiences, finding everything they need easily, and planning future visits, calling it their favorite local game store. While experiences can vary, the helpful staff and the extensive selection of games and gifts, especially during holidays, make it a great game store for many.