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January 2024 by Daniel Ciciora
Little hidden gem . Love this place
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January 2024 by Jaz Moore
My wife purchased a PlayStation backbone. No where on the outside of the box does it indicate which iPhones are compatible. Once you open the black box, in the top of the lid, there is a short list of iPhones that is compatible with the device. With that being said, we have iPhones 15 with the usb-c. When we went back to Game Stop to return the device, they stated that we could not receive a refund because the product had been opened, although we have the receipt. A refund would not had been necessary if they had the Backbone usb-c. They offered store credit in which we decline because this policy is unacceptable. Target, Bestbuy, and Wal-Mart would have provided a refund if they did not have the product in stock, even if it was open.This is entirely unacceptable, especially with it being the holiday season and we are not the only ones that will have this issue with GameStop. Do yourself a favor, buy the product at any other big box store aside from GameStop.At this point, we will never shop at GameStop again and we will be sure to tell all our family and friends!
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January 2024 by Zach
Tracey the store leader there had no idea what he was doing. Very unprofessional. Especially during the holiday season!
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January 2024 by Shiree G
Nice people working there but very limited selection.
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January 2024 by Christopher Izzo
Wonderful place
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November 2023 by Ben Feldman
This location not friendly for tech resellers. First time going here for phone trade ins, they gave me a hard time didn’t accept my devices. St Aug and Palm Coast locations are ??
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October 2023 by Jacobo Adorno
Employee needs to learn how to talk to people. I guess this is one of the reasons why gamestop is Going Out of business. Very rude trying to force me to buy there membership.
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August 2023 by Miguel Ramos
My little girl bought her first video game here just like her old man did. Hang in there I know it's hard but you are a loved place.
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July 2023 by Todd Nolen
Games and collectables. My kid's little slice of heaven!
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July 2023 by C A Rollins
Great atmosphere great customer service. Quick in and if you know what you came for or browse their great selection of games consoles and accessories new and used. Love this place.
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March 2023 by Nikki Hallmark
Clean store, Trevor had great customer service was very aware of sales, promo's up-sells. Nice selection of games and funko pops.
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March 2023 by Amanda Watson
Overpriced used games. Not much of a selection
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February 2023 by Brandon Solano
The associate (Bryant I believe his name was?) was very helpful and understanding but the supervisor had a berating attitude and tone. They sold my pre-order before I could pick it up (I was within 48 hrs of the game release) and am still seeking resolution for this incident. The manager Tracey had unacceptable behavior even after I asked him to take his tone down. This incident is the final straw after being a member for nearly 12 years. I cannot recommend shopping specifically this location.
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January 2023 by Bill Goerger
This was the only local store that had the Nintendo switch game my son wanted. Staff was super helpful and friendly.I will be coming back for my other gaming needs for sure.
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October 2022 by Gabby Bailey
This is a very small store with a poor selection. What a wasted opportunity being in such a great mall! This is the only gaming store around and it is in a small space and it is so cramped with more than 3 people in there.