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July 2023 by Steven Van Bloem
I rate Gardner’s Florist five stars for their exceptional service and superior products. We have used them since we moved to JAX 2016.The service has always been over-the-top polite, professional, and friendly. They are absolutely great, and their products and arrangements are always beautiful.Their delivery guy is funny, friendly and he provides professional delivery of beautiful arrangements.Whether its for a birthday, anniversary, sympathy from a passing of a loved one or pet, or just a random Tuesday to say “I love you”, I have ordered arrangements from Gardner’s for all kinds of occasions and they have been very helpful.
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June 2023 by Sandra R
The arrangement that was delivered was unique and pretty; my Mom loved them. Unfortunately, it was not the arrangement that I ordered through an online flora vendor. I understand that some substitution is expected when ordering this way, but this wasn't even close. I ordered expedited delivery, and they delivered the order in less than an hour.The first picture is what I ordered, and the second is the arrangement that was delivered.
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March 2023 by Claudia Smith
We needed an arrangement for the services of a very special employee. I am so pleased to confirm that you stand behind EVERY word of your promise to provide a beautiful floral arrangement that was delivered in a timely and professional manner. It can often be the case that ordering from out of state requires that you have to "trust" the vender to deliver what they advertise. Although I was not able to personally attend, everyone felt that your arrangement was the MOST beautiful! We have been very pleased from the start with the courteous and helpful representative we spoke to on the phone (Kirsten) to the presentation of the final product. Can't thank you enough!! Rest assure I will be a client of yours in the future! May God bless you with great and continued success.
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March 2023 by Tina C.
Buyer Beware. I paid $74 plus $15 delivery for one dozen long stem yellow roses in a pretty glazed yellow pitcher. The choice of roses was for a very special meaning. An arrangement of 3 daylillies, 3 small rosebuds and filler flowers in a cheap clear vase was delivered. The flowers delivered were ok but not worth $75. Multiple emails and calls resulted in an ugly yellow crock pitcher being dropped off. Still no roses. Bait and switch and fraud is what I got. I paid extra for roses and the pitcher and got cheap flowers and a clear vase followed by an ugly pitcher. Go to Publix or any other grocery store to get what you want. FlowerShopping.com and Gardner's deserve zero stars.
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December 2022 by Mike O.
BEWARE!!!! Do not use this florist, published photos of available arrangements do not in any way represent the delivered product, the arrangement that was ordered could not be made with published flowers because they do not use those particular flowers and we were not notified of that fact when the order was placed and did not find out until a photo was sent to us from the recipient. Upon contacting the business we were met with very short, rude responses to our questions and resolutions to our dissatisfaction with the product, customer service is absolutely horrible, and no restitution was offered. I will not refer anyone to this business, save your money and frustration and find a florist without deceptive business acumen.
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October 2022 by R A
Each time we use Gardner’s Florist, tthe recipients call to rave about the flowers and their beauty. Customer service is also outstanding and they deliver super fast on short notice. They are easily my go-to florist in Jacksonville.
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August 2022 by Ryan Alderson
Each time we use Gardner’s Florist, tthe recipients call to rave about the flowers and their beauty. Customer service is also outstanding and they deliver super fast on short notice. They are easily my go-to florist in Jacksonville.
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November 2021 by sejla s strasser
Amazing service and very fast delivery! Beautiful flowers , thank you
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June 2021 by Aneesa K.
I use Gardners Florists for all of my events. Kiersten has a wonderful, artistic eye and makes the most gorgeous, centerpieces. I found this florist by accident when they were the only ones willing to decorate my chandelier with draping flowers. I can't recommend this florist enough, and feel lucky to have them- beautiful MODERN arrangements at great prices!
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June 2020 by Beverly Brown
My son lives out of state and always uses Gardner's Florist for special occasions. Every arrangement I receive from Gardner's is beautiful. Their flowers are fresh, beautifully arranged and last quite some time. I would definitely recommend them.
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May 2020 by Cristal
Nobody does it better! I love supporting local businesses. My husband had flowers sent to my work as a surprise. The bouquet was beyond the most gorgeous I've ever seen. We have never used anyone else since moving to Jacksonville. The bouquets made for my mother in law and myself for my husband's military retirement ceremony were so beautiful we both cried.
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April 2020 by Billie Macy
Beautiful flowers! Gorgeous orchids! Fast and courteous delivery!
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October 2019 by Amber Banks
I and several of my friends have used this shop for a few years now and we have NEVER been disappointed. Some of the prettiest arrangements in town and always accommodating. Love them!
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August 2019 by Drena S.
The worst service that I have received in my whole life! I ordered a floral arrangement through pro-flowers for my friend who was going through a rough patch in life to cheer her up. Pro-flowers contracted Gardner's Florist to fulfill the order. The arrangement that my friend got was not what I ordered and looked awful. I contacted pro-flowers to complain, they said that they would reach out to Gardner's Florist so that they could correct their mistake. Gardner's Florist then called the recipient (my friend was was going through tough times) to remedy the situation by asking her for the original incorrect floral arrangement back, to give her a new one. This of course took my friend off guard because she had no idea what was going on. I then contracted Gardner's Florist directly to asked them why in the world would they contact the recipient about the complaint that the buyer made. Needless to say that the lady that I spoke with got extremely defensive and argumentative with me like I was the problem, and saw nothing wrong with calling my friend and asking for the floral arrangement back as oppose to calling me and dealing with the buyer. I could not get her to understand how unprofessional, rude, and unthoughtful she was being. She never once apologized and even made reference to me finding another florist. I had never been so offended and embarrassed in my whole life. I felt bad for my friend that she even had to endure that, when I was only trying to brighten her day. Gardner's Florist should have a talk to their customer service team about sensitivity and proper discernment when dealing with customers who might be going through some of their worst times in their life!! If a person is experiences a loss why would you call them and try to take something else away from them due to your mistake?
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February 2018 by Kathleen D.
2/7/18 I am so surprised to read the unflattering reviews of this beautiful shop. It is nestled in the heart of Ortega, and I can always find unusual and beautiful items to purchase. Last month we experienced a death in the family, and I stopped by the shop to see if I could get some flowers for the service. The store was closed, but the ladies were inside and saw me come to the door. They quickly opened the door, welcomed me in, and proceeded to make me a beautiful arrangement. This is what I call exceptional service. Thank you for helping out at a difficult time.
