GATE Gas Station offers a mixed experience for customers. While some find the prices, especially for snacks, to be high, the service is often praised. The store clerks are friendly and polite, creating a welcoming atmosphere. Many appreciate the cleanliness of the store and the helpfulness of the staff, particularly in the mornings. However, there have been complaints about the new coffee cup lids, although management has responded positively to feedback. Overall, GATE Gas Station is recognized for its good service and friendly employees, making it a preferred stop for many.