-
September 2023 by Lauren Denby
Love this Diamonds Direct! My husband bought my engagement ring from this location and we also went back for our wedding bands. Top notch service, they worked so well with us regarding our budget and the kind of style I liked. I also routinely come back to get my rings cleaned/polished and they always do such a good job! They always make sure to check my stones to make sure everything is still good. We will be coming back to this location for all of our jewelry needs!
-
September 2023 by kelsey kirk
Diamonds direct was such a pleasurable experience. The second we walked in, we were greeted by Steve who has been a great help and so knowledgeable. He made my experience feel super unique and special.I went to several other diamond stores and nothing compared to the service at diamonds direct. Steve played a great part in my decision to purchase and I will be purchasing from here again with Steve should I ever need another diamond. 10/10 service, selection and sales person. Thanks Steve!
-
September 2023 by Paul Santiago
I wanted an anniversary gift for my wife and met Shawn. She took the time to answer my questions, showed me several options and helped me decide on the perfect gift. There was no pressure and she was very professional. If you are looking for that perfect gift or piece of jewelry, I highly recommend asking for Shawn. She will take great care of you!
-
September 2023 by Susan Johnston
Shawn was excellent, she took her time to explain about the diamonds color, cut everything. She is very attentive to all your needs and wants. I would recommend her to anyone looking to purchase a ring or anything in the store. The store is beautiful!!!!Thank you Shawn for all your help, I LOVE my ring!!!!
-
September 2023 by Adam Simmons
Thank you so much Alexander for all your help in finding us the most beautiful engagement ring! We are so happy we came to diamonds direct and especially appreciate the 5 year payment option with zero percent interest. We will definitely be back the next time we want to purchase jewelry. Thanks again! Adam and Celine
-
September 2023 by D B
Amanda at Diamonds Direct in Jacksonville is the absolute BEST. As a super picky person, she worked with me at length to help me find exactly what I wanted at a price that worked for my husband and I. She is seriously the sweetest, most enthusiastic and responsive person to work with. She made buying jewelry that much more fun!! If I ever need jewelry in the future I know who I’m going to call!
-
September 2023 by Stephanie Mattevi
I lost one of my diamond earrings and I was looking for earrings that had a safety latch on them. Alessandra was so helpful and patient with us! We’ve come back and gotten the earrings cleaned for free and they checked diamonds in all our jewelry and even tightened a loose diamond. It’s our favorite jewelry store.
-
September 2023 by Kiara Hardy
Alexander is the ultimate expert. He helped me choose the perfect ring VIRTUALLY and had it shipped safe and sound to me well within my desired timeline. My fiancée's ring is a showstopper and conversation starter! Love being able to say he's my personal jeweler!
-
July 2023 by Niki Shelton
Alessandra has been so wonderful and very patient with us as we are selecting a new wedding set for our wedding onSeptember 9th. Her Diamond selection was to notch! She definitely knows her way around so many beautiful diamonds and settings! Look forward to doing more business with her in the future!
-
July 2023 by Tristan Hazlett
I had the most incredible experience choosing the perfect engagement ring for my girlfriend here. Kirill Shipun is a consummate professional and was a tremendous help through every step of the process. His patience, good nature, and expertise made the whole affair deeply enjoyable from beginning to end. Diamonds Direct has a vast array of options to choose from for settings, diamonds, and every variety of jewelry. I would highly recommend bringing your business to this store. Ask for Kirill and you'll be happy you did!
-
July 2023 by Heidi F.
Helpful staff and did a great job fixing my ring after having some minor issues! Appreciate the follow up and care!
-
July 2023 by Heidi L.
We have always bought our rings from here and never had a issue until recently. But i have been shocked at the customer service we have received. Dropped my rings off for a cleaning and one to be fixed because diamonds keep falling out of it. They said they would be done in two weeks. never got an update or heard anything from them. Called on the due date and they hadnt even looked at my rings or cleaned them. Then they had to keep the ring to be fixed And said they would mail to me when its fixed. No updates for a month at least and kept calling and never got straight answers. Finally spoke with a lady who did assist me. Got my ring shipped to me finally after two months and the ring is warped and bent. How could this happen and who checks the rings? Did they think I wouldnt notice that my straight band is not bent and twisted?? No longer a fan and will buy any more rings from here.
-
May 2023 by Jennifer Gillette
Had a wonderful ring buying experience with Alessandra! She found me the perfect engagement ring! She thoroughly explained the “4 C’s” and showed us multiple options and styles. She even found one to match my already chosen wedding band ? Highly recommend shopping with her. She also knew the band I wanted would be on sale so we were able to wait to purchase it just a couple weeks out and save $$
-
May 2023 by Jamie Barlow
Can’t say enough good things about our experience with Alessandra! I am very very particular and am quick to acknowledge what I like and what I don’t when I’m shopping. She was patient and clearly an expert and ended up finding me the perfect upgrade! I never expected to walk out of the store with a ring same day but am so happy I did and that we got to work with her. We will return for sure and look forward to working with her again!
-
May 2023 by Tyler Nicholson
We had such an amazing experience picking out our wedding bands at Diamonds Direct! Alessandra made the process so easy and fun! I would definitely recommend coming to Diamonds Direct for any rings. So many amazing ring selections and nice staff!
