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March 2024 by Etoyia Frazier
They always have the best selection of donated finds. I've been coming to this location for years.
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December 2023 by Kelly Morgan
This is by far the best Goodwill I’ve ever been to… even though there is a lot in Jacksonville… I love coming to this Goodwill store. It seems the staff in this store have been here forever. It feels like family when I come here. Rebecca the manager is so pleasant it is evident she loves being here! She always welcomes everyone when they walk in the door like it is the first time we’ve ever been here. Even when I don’t need to buy anything I come here just because I know I will have a smile on my face when I leave.
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December 2023 by Darrin Steinman
Excellent store. The organization of the shoe department is second to none. Everything is always fully stocked, color coded, clean, and the one and employee is just a delight.
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November 2023 by Meaghan Cloherty
Do I love how goodwill is run?Hell no!But this location has REALLY great employees, a steady stream of new items, and a very accessible book aisle (space for two carts; lots of books on both sides, from floor to around 6 ft; straightforward pricing based on paperback v hardcover, instead of individual pricing like I’ve seen at other goodwills!)Give your employees raises– they deserve it!!
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October 2023 by Maggie Lawson
Shawn Is a very polite always have a smile on her face and is very helpful I need an outfit for an interview and she help me select the right outfit . Needless to say I got the Job. Thanks again
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October 2023 by Blu Nova
Cashier (supervisor?) was awful. She’s probably the same person who has been mentioned here few times. She berated a younger cashier in front of me. I was polite; but her tone was condescending. I asked her how she was doing, and she spoke to me like I was stupid. Every question I asked, she was like “no”, or simply ignored me.I could tell she is consistently someone who treats customers with disrespect. I don’t let negative people kill my vibe, cause I think it just sucks to be them and I’m grateful to be a happy, respectful human. You don’t treat others that way, period. I spend a lot here, but no more and I’ll be telling everyone to avoid this place. If y’all see an older lady, in her 50’s who looks rude, tell her you’ll wait for the next cashier. And if you have to deal with her, don’t let her kill your good vibes. ?
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August 2023 by jack bee
This is one of the better goodwill stores in Jacksonville and I used to go there on a regular basis. i see they recently expanded the parking lot and that was a much needed improvement.nothing of value. the good donations end up on their auction site.
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August 2023 by Susan Wolfe
I mostly shop there now love t thrift have found some great bargains.
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July 2023 by Audrey LaRee Daniels
The comments that are most recent are TRUE. The rudeness is at a all time high here, prices way too high for use stuff, management is horrible nobody to make the employees be accountable for their wrong towards customers and other employees. Goodwill needs to do better cause without us their literally NOTHING
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July 2023 by Laree Daniels
Employees hide stuff so they can buy it before customers. Shon , Maria and Rebecca which is management is extremely DISRESPECTFUL, they steal and are under the influence while working. Very rude to customers. Bully younger employees and won't give you contact information for someone over Rebecca. Is this really what Goodwill stand for?? It's a nonprofit that people donate too and buy stuff with no real care for the community in return NEVER AGAIN.
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May 2023 by Kristine C.
Good variety. Great friendly staff. Always find what I need and even more. Just moved here and redecorating my home from here. Enjoy!
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May 2023 by Jamie Robles Irizarry
I always come to the store and everything is good. I come today and I saw a tripod for 1.99 I say that's a good price, the new one is $15.00. Whoever the supervisor got rude like all no that is not 1.99. I say ok I won't take it and she screams to me, you dont need to take it. That's rude screaming in front of the customer for something I pick up from the shelf. I hope their camera is working so they can see when I pick up this item.
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April 2023 by Kim Bell
I am putting 1 star only because I have to. The employees putting things on the shelves are very rude and say mean thing to the customers. I overheard a woman employee say a derogatory comment to a customer because the employee had to wait till the customer moved. This is a disgrace! The same woman employee said “uh uh” as I was walking down the aisle, like I did something. ?♀️ if it weren’t for the customers, the employees wouldn’t have a job. This was an older woman employee that has short blonde or gray hair and is a little pudgy. Watch out and stay out of her way customers!! ?♀️?♀️
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March 2023 by G Allen
Just loaded up a very expensive leather chaise lounge to donate to Goodwill. It's actually very nice looking but the cat had some claw marks on part of the cushioning. The highbrow manager at Goodwill would not let his workers except the couch because it had some claw marks on it. Forget the fact that I paid $3,500 for it and the only reason we were getting rid of it is because we repainted the room and needed a different color. This was the last time I will ever try to donate to Goodwill I'm sure there are several other Charities which would be happy to receive an item like this.
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March 2023 by Jacob Kizer
Pretty good quality goodwill. Picked up a bike for my son for $7. Not a huge fan of the big profits they make off donations.