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February 2024 by Camille Delgado
I went to the store because I was in need of a quick repair. Rude , sarcastic and told me a new tire when I know that was not need in buying a new tire. So if you are a woman stay away from this place! They would quickly assume they can get you to buy stuff that you don’t need! ?
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January 2024 by tuttie c.
Mike and the crew are awesome☺️ always ready to help.
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January 2024 by Endya Freeman
Outstanding customer service with help from the Store Manager Jason and tech Jordan.I work in Downtown Jacksonville and discovered I had a nail in my tire. I actually forgot about this Goodyear downtown. I am so glad my GPS sent me here. They fixed it even though it was late in the day. Everyone was helpful and they communicated what was happening as part of my service. The lobby is being remodeled but no issues with service. I would recommend them to anyone.
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January 2024 by jessica chandras
Jason, Michael, and Matthew did such a great job getting my car all tuned up. They talked me through some options and were clear about price and time frame. It was overall a great experience for something I'm usually not too excited to take care of! They were even finished earlier than expected. Great work and customer service!
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January 2024 by TacoHead
Amazing service they where really kind and fast!
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January 2024 by Laquanda “Dee dee”
I decided to take my car here because I had some great experiences with them fixing my car years ago. Wow, the years have changed. I'm assuming a change of mechanics? I took my car here 6 months ago and it's never the same. I went to get shocks done and spent close to 1500. I could have done it myself using YouTube. I had to take my car back for them to fix it. Again still not the same.Positive note: The staff was nice, free wifi, coffee and the place was clean and my wait time was a few hours. I arrived there when they first opened. Plenty of room to sit and wait.However it's best to be honest with the consumers. I could have given them 3 stars, but I decided not to. You have to make the best decision to go here, it's your choice.
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November 2023 by Beth Lasher
Normally I don't post a review unless I am seriously annoyed. However, for these guys I am willing to make an exception. I needed an oil change and my tires had seen better days. The technician I worked with was able to take care of my needs at a price point that didnt kill my wallet. I am very happy with the service I recieved and will definetly go back. I feel like they breathed new life into my car
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August 2023 by William Reese
Had an urgent situation with nail puncture. Managed to get to their location before it went flat. They were incredible professional and accommodating, took me right in and had me back on the road in 40 minutes. Five stars for these guys.
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June 2023 by Tyler C.
I called at 8am and I made an appointment for an oil change I said whatever time is most convenient for them to fit me in and they said 11am so I scheduled and when I went it they said it will be a 3 hour wait before they can even start on my car because of other customers there. Why even let me schedule an appointment if you favor walk ins..
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May 2023 by Curtis Foster
If I eight hundred dollars photos in the front end of the line it best you can get
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April 2023 by Deborah Ayer
Service has gone way down at this place. Just don't even bother!
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December 2022 by Shane Thomas
This is probably the most straightforward mechanic I've ever been to that tells the truth about what's wrong with your vehicles and does not overcharge you. Took my truck to one shop they told me it was going to be over $400 and then when I went to this good year it was only $80 definitely the place to go to get your car worked on.
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December 2022 by Juan Pablo Escobar iii
Good year auto service is Slow and staff is uncaring. Rolled in with a flat and was advised they could help me in a few hours. Long story short drove off and went to Fire Stone in Arlington just minutes down the road and baught a new tire. Firestone has great prices, fast and friendly service.
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November 2022 by Lily
Went for some free air, which they advertise. Our front right keeps getting low. Guy was surly and acted like we were bothering him.Not that many places left that have air available at all, and no place downtown where I live, but I wont be back. Not even for new tires which we will do in a couple of months.
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November 2022 by Lisa D.
We have just used Goodyear for convenience for oil changes, tire rotations, etc, and have been very pleased with the work. They are not the quick change, but still typically we can get our car in same day and completed in a couple of hours. If you work downtown it is easy to drop off the car and pick it up after work, or just get a ride and wait for a call when it is ready. I appreciate that I feel the work is thorough and even when suspected additional work is needed they always call to get approval and let us know what is going on. For example recently I took my car in for a oil change and tire rotation and they identified metal in my tires so called to ask permission to patch if possible and if needed and were clear on the cost. Fortunately after removing the metal no repair was needed so they also called to inform me of that progress. Prices are fair and they often have specials for required maintenance. This is our go to auto service place for the friendly and reliable service.