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February 2024 by Pat Mason
Nice people great service. Had tire repaired and had me on my way.
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February 2024 by Bobby from da 4
Put 1600$ worth of front end work into my car and it still makes the same noises .. also my brakes are making noises they weren’t before do not go here they’re con artists !!!
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January 2024 by rebecca fuller
Very helpful
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November 2023 by Robert Gutierrez
Friendly staff.
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October 2023 by Susan Patrick
The staff here are great! Our older Rav4 needed a front end alignment. The crew did a good job/ gent stayed a little late so we could pick it up that night. And he was very courteous & kind. I wish I could remember his name but he lives in Macclenny for sure! Thank you for your kindness & going the extra mile!
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October 2023 by Benyamin Yisrael
This was my second trip to a Goodyear tire in Jacksonville, thus one is more on the west side of town at the corner of Jersey and San Juan. Same level of quality. At this location I observed at least 3 customers who were long time customers and new the employees on a name basis. Very pleasant to deal with. The waiting area is not built for comfort
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October 2023 by R P
They get my 5 Stars James Thank you!!!!!! Everyone is amazing they go beyond and ABOVE THANK YOU RENEE’
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July 2023 by V H
James and his team are Freaking Amazing! They are always helpful and treat me with the utmost respect. Today James went above and beyond and got my little battery issue (lol) all fixed up. James you and your team always have my back and get me back on the road as soon as possible. Thank you and your team for all you do!
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July 2023 by Udechukwu Dennis
If I could leave no star I would. Terrible mechanics with no experience and James the service advisor dosent know a thing about his job , he is confused. I came in with my sienna truck To get the overheating and air conditioning fixed . I was billed for both but they only got the ac fixed . When I asked about the overheating, James said their liability dosent cover it . So if your liability or whatever doesn’t cover it why charge me for a what you did not fix. In short I was scammed . Good year’s mode of operation is the bill you for what their inexperienced mechanics cannot fix , then tell you their liability doesn’t cover the repair and recommend another mechanic shop to you.Any positive review here is most likely fake and written by an employee of Goodyear
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July 2023 by Fulton Filmz
Very nice environment also Tristin has great customer service
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May 2023 by Josh Townsend
Dude at the counter is kinda rude. He told .me 319$ on the phone and then blamed me for not telling me it was really $336.I got my brakes done 2 days after i got my oil change. The lost my brake cap when they did they did the oil change and then WANTED PROPS for now charging me $30 for the new one. Seriously if the cap isn't theretwo 2 days after you did the oil change doesn't take a detective to figure out who lost it. Your not doing me a favor taking the charge off.Then he threatened to not give me some magical discount he was giving me. I asked you guys for a price you act like your doing something special for me. Sales tactic i guess Made me uncomfortable though.
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February 2023 by christopher buhler
Every time I’m here the people here are super nice and friendly and make sure they take good care of my vehicle I would highly recommend.
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November 2022 by Velencia jones
I went today appointment was at 3:30 didn’t leave until 5:30 pm I went for a oil change was told incorrect price I paid for a my air filter installation tires rotated oil change vavoline 5w30 oil filter when I left I started smelling Freon which didn’t happen it also went hot and I had to get towed I’m very upset my car didn’t do that prior I will be getting a lawyer if this isn’t fixed I dealt with manger John this needs to be fixed.
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November 2022 by Keri Coleman
They don't answer their phone often. When James answered, I asked if they could put a tire on soon because stuck on the side of the road. He answered no and hung up.
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September 2022 by LéVex & Co
“Hey Goodyear, FIX your online scheduling system!!” “A customer’s time is valuable & showing up to an appointment with an expectation of leaving as a satisfied customer is disappointing, all because you failed them!”On 08/15/2022 I used Goodyear’s online scheduling system to make an early morning appointment for 08/18/2022 for 4 brand new Goodyear tires, however upon arrival I was informed my online scheduled appointment wasn’t showing up even after providing my email confirmation information. Then I was told the only thing they could do at this point was to put me on standby & see if they can get the tires in later today. I had to head out of town on business the next day, so rescheduling for a later date wasn’t an option. After leaving, I called Discount Tires regarding the exact same Goodyear Tires & I was told to come on in.^^ Sooo this is the 1st & it will also be the last time I do business directly with Goodyear!
