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December 2023 by Chance Butler
I brought my car in for a new radiator and coolant flush. I left with a radiator that wasn’t bolted in,fan that wasn’t bolted in,check engine light, squeaky belts, white smoke out of tailpipe, coolant leaks, and heater doesn’t work anymore.Goodyear had my car for four days. I showed Eric and he replied “it wasn’t like that when we had it” I replied “I haven’t left the lot” then he said you started up the car… Update it’s been over a month with no real answers. Good year said they would call in a week haven’t heard from them. Don’t waste your time calling these guy’s. Call an attorney!!
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October 2023 by Jose Colon-Torres
So I just wanted a quote for an oil change. The guy at the front counter showed me "Good, Great" and all the option on the counter. I asked him if that's for 6quarts? He said I would have to pull up your vehicle and see what it takes. (I know what it takes) So I said okay. Then he asked me if I've been there before. I said, no, just need a price. I should have said out the door price. So then after I gave him my phone #, he asked for my name & address. I asked him, you really need all that for just a quote or price? He says yeah we do. I said, guess you don't want my business. He said okay have a good day. My point is that they do all that for marketing. Don't need marketing. Just need a price. Just cause of this guy, I definitely would not go there. The one guy who looked to be a manager (I could be wrong) looked to be a guy that would want more business. A quite doesn't mean I want your business.
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October 2023 by Kirby Jahnke
I took my car in on a Sunday morning for a battery issue. Jason took care of me and had me back on the road in a couple of hours. Professional and friendly service. Highly recommend.
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October 2023 by Steve Benyo
OH - WOW!!! On vacay 1200 miles from home and the "oil" light comes ON.....what to do?? ....going HOME -1200 miles and down to 15%...AND it's SUNDAY! ! On the road heading north I / we call GOODYEAR. JASON "THE MAN" answers and we tell him our dilemma. This JASON goes out of his way to "SQUEEZE US IN" early MONDAY A.M. so we can "get 'er done" and be on our way. Greeted Monday by "head honcho" ERIC who respectfully greets us - takes our info / vitals AND right away Service Tech TIMOTHY takes the car and PROMPTLY gets to work. WHO COULD ASK FOR MORE?? We AMERICANS sure do love to complain but this GOODYEAR TEAM - JASON - ERIC - AND TIMOTHY sure do deserve more than praise. JASON-ERIC-TIM: professional-honest- went out of their way - took us right in - got the job done in "OUTSTANDING" fashion and need to be recognized and rewarded by GOODYEAR for making the name "GOODYEAR" SHINE. MANY Thank YOU'S - Steve and Barbara B. - ELMIRA, NY
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April 2023 by Cullen Schroedel
You cannot go wrong at this location! Eric has been taking care of mine and my family’s cats for years. You will get honest pricing and quality work done
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March 2023 by Hailey Tindall
Amazing place! We've been going here for years and I honestly think these guys are the best and most honest around!
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February 2023 by James Mansius
Jason got me in fast and patched me good as new. So much better experience than I had with other tire places such as mavis. Plus there open Sunday so that’s a huge win with my busy schedule. So glad to have found my new one stop shop for my vehicles.
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December 2022 by Fat T.
I receive the best service I've ever gotten from a auto or tire store at this Goodyear location. The three men upfront - I think their names are Eric, John and Jason - delivered excellent service, and professionalism. I had my brakes done and two new tires put on. There wasn't any pressure whatsoever. I recommend this highly to anyone owns a car.
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December 2022 by Pamela Javins
They have taken great care of our vehicles since 2003. Helpful, reliable, efficient, far more reasonable than dealerships for sure!!
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September 2022 by Tiwana BentleyVickers
Went there today to get replacement wiper blades spoke to the person behind the counter ask them do they do that there they said yes asked about cost gave me that information and then proceeded to ask me if I could drop my car off because there were people with appointments in front of me. I stated just to change my blades? He said yes. I have never has a problem at this location until today will never go back. It takes 5 to 10 minutes to put on new wiper blades. I literally went to another shop and the change them while I waited in my car.
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September 2022 by Dr. Naveen Kondru
Excellent and honest service. John Ware and his team are genuine and worked in to fix my flat tire on short notice. The whole environment and customer service were top-notch.
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July 2022 by Harry Misskelley
Eric Perona (Store Manager) was excellent!
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July 2022 by Jacob D.
I brought my Police car here to get a TPMS replaced and another tire replaced. Not only did I wait over 2 hours to get it fixed but they didn't fix the TPMS and instead told me they didn't know about it when it was on my paperwork and my main reason for going there. Instead of fixing the issue they said just come back another day. I explained to them I work overnight and have to wake up super early to be able to come take my car in. They said okay well you can do that or wait a few more hours. Very frustrating experience with this location. I got into my car to drive away and my car pulls extremely hard to the left where I have to hold the wheel to the right to stay straight (the tire they replaced). Side note the front desk guy, I believe his name was John was extremely nice!
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May 2022 by John Ware
this place is the best. Only auto shop I know that does full diagnostic on many aspects of your car that many shops don’t even address – whether or not you’re getting service in those select areas. When you get your car back from Goodyear, not only is everything fixed superbly, issues and concerns that you should be aware of in other areas of your car have been addressed with you so that you understand completely. Totally recommend this place
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May 2022 by Elizabeth Oxford
The only place I will ever take my car! They are so friendly and helpful. Whenever I have a flat they are quick to fix it that day for me. They always squeeze me in which relieves so much stress!
