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“I called Florida Blue because I was having trouble setting up my login for their member website.
I called after hours and got through to a representative, Emma H.
I was legitimately irritated with Florida Blue's setup system, which has issues both with smartphone and laptop/computer setup, and Emma H. was absolutely awesome with her personality and performance, along with her tolerance for my frustration comments.
I am 100% satisfied with Emma's customer service skills.”
Health Insurance
Health Insurance
“So grateful for an amazing experience. Gale was exceptional! Her helpful heart shinned. Gale went beyond our expectations, was so intuitive and gracious, while being patient with our questions. We desperately needed help with insurance and she absolutely knew the plans in detail and excelled in communication. We are so grateful for all she provided. It was a positive, memorable experience.”