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November 2023 by Bryan Abril
I wouldn’t trust their cars, Mine looked fine and even drove fine. The sales guy down played any issues we initially saw and assured us the vehicle was checked and filled up with fluids beforehand. Next morning after I purchased the vehicle the coolant light comes on so I went ahead and made a diagnostic appointment to check everything. The fluids were all low and it needs both of its front rotors and wheel bearings replaced. We reached out to have them replace it because I wouldn’t of initially bought the car if I knew of the damage. This time they really stressed that the car is sold “as is” when they vaguely said that once during my purchase and I also learned that they don’t check “rent2buy” cars or maintenance them at all which was not said to me at all during my purchase. They make it seem like they’re selling you a car that works fine then don’t care when the car isn’t working fine. Wouldn’t trust or suggest them.
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August 2023 by Sarah H
Drove 2.5 hours to get our intelligence insulted by a bunch of white guys in Walgreens-brand sunglasses. Seemed like there were a few other people in the store having the same experience with shady business practice. We also waited 20 minutes even though we had an appointment.Definitely go to Honda down the street and talk to Alex W. -- got a great deal on a great car from a trustable source + warranty! Enterprise across the street is also filled with lovely people and carries the same 1 yr warranty that Hertz does (but it's a bit pricy).After visiting the new/used car lots around this Hertz, apparently this Hertz location has a reputation for driving people away due to their... "personalities." Yikes!
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August 2023 by Mike Stumpgrinding
Renting from hertz useing triple AAA. Hertz has become beyond shady with rental cars. Triple A is there road side service. I picked up a car after booking it online in Brandon Florida suppose to get mid size suv got a ford explorer with 53000 miles on it. Which was dirty and smelled the back had the seats folded. They don't have another car and now I'm in a bind. Took car when using the ac really smells. The Brandon herts is gross outside it smells. If you read reviews on the herts not at airports very hard to find a good one. The dirty car the up charging the charge for damage you didn't do etc like bad. I called them when I got to we're I had to be whole point of renting car. No one ever answers any of there customer service number they close on 12 sat till Monday morning not the airport. The road side service is from India on weekend and have nothing of any value. They tell me to drive three hours to airport to exchange. Reading the rental contract that's a 300 up charge but you can do that. . Hertz law suit having numerous people arrested for saying cars they rented were stolen post at the end. Tripple Aaa steers you to them and is compliant in this. Cleaned car dumped charcoal in it to get rid of smell it works. Any claims of damage dings on cars over 25 thousand miles aren't same has high milage cars don't rent from these scum bags. Haven't returned car yet have it for a week .the drop off and inspection they didn't have time to do at pick up. I did video car inside and out. Will be recorded also at drop off. I will call the police if they are gonna do credit card fraud and try to charge the 400 dollar cleaning fee etc. Record that also. Resolve Hertz Car Rental Damage Claims on the Spot - AutoS lash.Law suit amazing stuff Hertz will pay $168 million to customers it falsely accused of stealing its cars : NPRNot sure if links load in reviews posting this on different sites. Now they are just ripping of intentionally there broke the rental agent gets commission on all the up charges and rip offs and are encouraged to. 5 Common Car Rental Rip-Offs - AutoSlash
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June 2023 by Rick Donahue
Bought a vehicle here today. Mike was the salesman, and Bill was the finance manager. All around A+, five star job. No pressure, no fast talking slick car salesman nonsense you encounter at any other car dealer. Straight forward and honest people. Fantastic deals on their vehicles, and they don't charge a bunch of outrageous document and reconditioning fees like every other car dealer. I found a small issue with the car I purchased, and they immediately took it to repair the issue. Additionally they gave me a fantastic offer for my trade. Highly recommend checking this place out if your in the market for a vehicle.
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June 2023 by Melissa Wetherbee
At this place, it was so easy and hassle free to buy a car compared to some other places! Mike, Ray and Bill helped me out and it was a very easy process.As a first time buyer, i was nervous but they reassured me and made me feel cared for. They explained everything to me very well so i understood what i was getting into. Also I didn't feel pressured to get any add ons or extra protection etc that i didn't need. Great people, great car for a great price and a great buying experience. Highly recommend to anyone who is looking to buy a car!
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March 2023 by Porsha Small
Do not buy a car from them. We bought a car from them October 2022 and the bank still have not received a title from them. We keep getting the run around. I’m looking into getting a Laywer. This was my son Tavion first car and was the worst experience yet. Do not buy a car from them.
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March 2023 by Manuel Sosa
It’s a very busy station with what seems to be limited amount of cars or too much demand. When I picked up the car they were extremely busy and no cars despite reservation. The car I received was not what I reserved and was filthy. They cleaned it at my request and fine. Return was easy and they were very nice and gave me a ride to where I needed to go.
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March 2023 by douglas payamps
My experience with Hertz was excellent. I purchased a 2021 Nissan Versa with less than 49K miles which is the make and model car that I was looking for.I worked with Tanner and Ray. They worked out a deal in which they offered $2K more for my trade-in than what the Nissan dealership offered and an excellent price for the car which would have been about $3K-4K more at the Nissan dealership. Put down less than $1K towards the vehicle. With this combination the negative equity on the trade-in was lowered.Overall I highly recommend Hertz Car Sales.
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October 2022 by Kara Anglin
Just bought my new car from this location. The experience was extremely positive and pleasant from the moment I walked in the door to the moment I received my keys. I want to shout out Lamar; he is friendly, personable and, honest, he went above and beyond to make sure I had a positive experience. I never felt pressured or rushed. Robert was very patient and helpful with the financing process as well. I highly recommend if you’re in the market for a new car!
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October 2022 by stacey woolard
Very friendly reps. Accommodating and worked very hard to get me in the perfect vehicle. I am so very happy with the service and the sales. I would most definitely recommend them to anyone who is tired of buying vehicles that ultimately are a mechanics wet dream. So happy with this decision.
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September 2022 by Tyler Strate
Honestly, I’m blown away, every single person I interacted with was incredible.I have only owned salvage titles and this was my first time buying at a dealer and it was such a great experience. Everyone knew what they were doing, were empathetic, didn’t hound me to purchase add-ons or anything.Not only were the employees a joy to be around, but the price to value was optimal, no hidden fees, financing was a breeze, with a wide variety of well-maintained cars.Highly recommend!
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August 2022 by D. Blair Smith
I had a great car buying experience here. Clear communication with no pressure. Great price. Very helpful to me, an out of state buyer.
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July 2022 by Rohullah Asifi
It’s my first bad review I have ever give. They don’t have enough car to provide for customers and they give cheapest and worse cars. They gave me different car that I reserved the other car .
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July 2022 by Jenna Spires
Went in to purchase a used vehicle and found exactly what we were looking for in a short amount of time- the staff are extremely friendly and helpful! JC helped us get exactly what we were trying to find in a new family SUV! Recommend 10/10- great experience all around.
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July 2022 by Chris Beasley (BeasleyBiz)
We drove an hour from Georgia because their website said this car had all we were looking for and more at a fair price. When we got there and looked in the car it had no power seats, no blind spot detection, no heated seats, no push button start. All of these were listed on their website as being on the car. They had no other 2020 Black Kia Sorento on the lot, and the VIN from the website matched the car we looked at. Their excuse was that they have a 3rd party who lists the vehicles for them. Beware before making a trip!
