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March 2024 by Emily R
I worked with Sheila Valdomar and she was great! She answered all my questions and walked me through everything and made sure I had the best possible outcome. She was extremely kind, patient, and thorough. This was my first time at H&R Block and I will definitely be returning to work with her next year because she made it super easy and quick. I highly recommend working with Sheila!
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March 2024 by Michele Fillyaw
Margaret Gunville is the best. Professional, with great tax advice & a pleasure to work with every year. She makes the whole process easy.
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March 2024 by Denise Bell
Margaret, my tax preparer, listens and is great to work with.
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February 2024 by Cheryl Dubberly
H and R Block at Reedy Branch off Baymeadows and Janet Murphy always provides quality service.
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February 2024 by David Bowen
Always correct and on time! Thanks to J. Murphy and H&R BLOCK!
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January 2024 by Desantila Hoxha
I had an outstanding experience with H&R Block when filing my taxes this year. I felt so lucky to have Janet as my tax preparer. She was extremely helpful, patient, knowledgeable with more than 25 years of experience and always ready to help me better understand the process and answer all my questions. She also gave me some great advices and information when filing my taxes going forward. She was so nice and kind making the process not only easy but also very enjoyable. I am so happy I had the chance to meet Janet and I will also believe her my taxes for the future years also recomending her to all the people that I know. So thankful for her help!?
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September 2023 by Eric Ernstrom
Janet is a brilliant accountant
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May 2023 by Jeannette Dean
After being a customer for many years, this is the first bad experience I've had with H&R Block; I will not be using this H&R Block office again.H&R Block provided IRS with the wrong routing and account number (not the one I provided and which I had always used when filing my taxes with H&R Block); I called the H&R Block office to request assistance getting my refund money back which was deposited into someone else's bank account due to an error caused by their office. I was told that there was nothing they could do to get my refund back. I was told the person who did my taxes was too busy due to tax deadline so he would be unable to help me out. I was told I would have to call IRS my self and call the bank where my money was sent to see what they could do. I spent several hours/days on the phone with IRS and the bank where my money was sent in error, only to find out that I will have to wait 120 days before IRS can research my issue to determine if they can recover my refund.Don't believe the "Piece of mind" advertised by this office as it is not as stated in their commercials. Their customer service is the worst I've experienced; I have yet to be contacted by this office to follow-up on this issue; I did received an email from their District General Manager thanking me for my business and requesting my feedback, to which I replied providing details of my issue and this office terrible customer service. As expected, I never received a response or acknowledgement of my concerns.No one from H&R Bloc botter to follow up with me to see if my issue was ever resolved. Terrible customer service!5/17/23 Update: As requested byH&R Block's reply to my negative review I contacted their support team to only be told that there is nothing they can do. Please stop waisting my time and playing games with your customers, it is obvious you never intended to provide assistance of any kind; your words are just a disguise to let public think that you are doing something to correct your error when you are not. If I could give a 0 rating I would.
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May 2023 by Vikash Gupta
Anne Williamson is the most amazing tax person i have ever met she was so thorough and nice ?
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April 2023 by Merleisa Jemerson
Thank you Ms. Rosalind for your patience with me and my luggage of docs. You knowledgeable and expertise took no time before you had my taxes done and on my way! Also, thank you for agreeing to my professional tax pro.
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March 2023 by Paisley NLR
Anne-Marie is very knowledgeable and it saves me from the annual weekend of torture.We have been coming to HR Block for several years now after doing my own taxes and then joint returns for 40+ years, everything is always accurate and it is such a pleasure to have her explain new changes so succinctly and prepare us for the next year.
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March 2023 by Brian Cutler
First time at HR Block and it was excellent.Friendly and highly competent.Margaret was my advisor and I will be back.
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March 2023 by Maggie Smith
What a great place to get my taxes completed! My H&R Block professional is the only one I'd trust to do our taxes. She has taken care of us for decades.
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March 2023 by Jeff Cregor
Margaret Gunville was very personable and knowledgable. I have been with Block for 34 years and their Folks always do a tremendous job.
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I TRULY want to say this LOCATION is HORRIBLE. I booked an appointment with this Baymeadows location and JANET MURPHY has a HORRIBLE SNAPPY ATTITUDE. SHe did NOT ASSIST me AT ALL. She was short & NOT FRIENDLY AT ALL. I did not get my taxes FILED TODAY october 20, 2022.H & R BLOCK PLEASE do BETTER. I WILL NOT recommend your services & especially NOT this location. Do something about Janet murphyShe is a HORRIBLE nasty lady & If she is RACIST GE RID of her. EVeryone deserves TOP customer service & a PLEASANT attitude !
