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January 2024 by Night Wolf
Thank you for fixing my phone screen in under one hour. I would recommend them ?
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January 2024 by Rafael F.
Rude staff i just called to ask an information, the who answered is superrrrr rude! Don’t recommend at all. And the owner is a cry baby, not mature enough to get bad reviews as an opportunity to get better in business but instead start crying saying that customers are wrong! Grow up man, get better or get out of business! Ridiculous
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January 2024 by Soufsideslim 904
I will be reporting to the BBB the owner was very unprofessional & started using racial slurs after the technician broke the speaker to my phone the company wanted me to wait a week for a part to come instead of refunding my money stay away from this company. The owner left a comment saying I left a review under the wrong company but in the same comment later acknowledges the encounter I had with staff member James using racial slurs. Do not support this company. Poor ethics, poor customer service. The technician is a female the receptionist is a male. This has been screen shotted & will be sent to the BBB. Update court date is set for January your not a certified technician I have the original message of the racial slurs your so called husband(James) posted. He got mad and started using racial slurs towards me in the store because I told him his technician needs to fix what she broke on my phone. Don't worry we will see each other real soon in court ,
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January 2024 by James Thompson
This is not a certified technician Do not support this company the owner was very unprofessional & started using racial slurs towards me after I pointed out the fact the technician broke the speaker to my phone. The company wanted me to wait a week for a part to come instead of refunding me stay away from this company. Poor ethics, poor customer service and in 2023 I can't believe how unprofessional this company is to use racial slurs all because they didn't want to refund me. This has been reported to the BBB and a civil lawsuit is being filed.
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January 2024 by OfficialSoufsideSlim
Inexperienced and unprofessional took my phone in to have the screen replaced. When I got it back all my pictures of my deceased son and information was erased. Unacceptable, after telling the technician they refused to fix the issue or refund me. Took my phone to T-Mobile and had their technician look at it. I was told that their were pieces missing from inside my phone. Avoid this place read the reviews first
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January 2024 by Michael Russo
Very experienced in her job. Great quality work. I would come back again.
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January 2024 by Chris Chris
I had a very pleasant experience at iFix & Cell especially services provided by Kathy. She was very understanding, helpful and gave excellent customer service. Because of her services I will visit the store again.
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January 2024 by Jose Torres
They did a great job fixing glass in my iPhone and iPad David took good care of me and I would highly recommend if you have a repair needed for most electronics this is your one stop shop. Quick repairs and affordable.
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December 2023 by Dean Patrick Hayden
Good work. Dependable
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November 2023 by Norioumi
They fixed my phone screen up nicely, and even fixed a defect with the new part they replaced for free after I pointed it out! Amazing people and I wish them the best!!
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October 2023 by Dustty D.
I have been going to I fix and cell for as long as I can remember. From simple charge port cleanings, to iPhone screen replacements, to complete full blown phone surgery to save an old iPhone 5s that refused to get rid of. They have always been reliable and I can say that I haven't had a single issue with the quality of service. I fix and cell is the only store I trust to repair my phones and electronics. the owner Kathy is from the area and is always such a pleasure to chat with. I would highly recommend trusting them with my and yours electronics repairs!
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October 2023 by Jeremy Blansit
Have had many iPhone screens and back glass replaced here at a decent price. Always professional and courteous. This is the only place I take my business. ????
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September 2023 by Marie Edwards
Aug 2023 update - Great with phones; not so great with laptops.Asked for 2 keys to be replaced, was told entire keyboard needed to be replaced for some reason despite having a . Laptop started with them for a week with no updates until I called. Came and picked it up and left a $40 deposit for the work to be done once the last arrived. Again no calls from them to update and once when I called I was hung up on. Basically spent $40 and lost time and productivity for nothing to end up replacing the keys myself. Very disappointed!When I dropped my phone causing part of the screen to blackout, they sold me a better phone and quickly transferred over my info. I work using my phone and couldn't wait the few days until the part came in.Later, they fixed the dropped phone's screen issue in a few days for the price they had quoted me months before. Great service from straightforward, honest people!
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June 2023 by Guiselle Maury Carrasquilla
The only store that have charges in this area, the customer service was excellent. I bought a fast charger because my phone die and they allow me to charge in the store. Is an amazing store in Jacksonville
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May 2023 by Rachel Harbert
My son’s iPad screen cracked. I brought it in and it was fixed the next day! It looks brand new! He is very happy! Thank you for your excellent service!
