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October 2023 by jason pagod
Ms Rebecca,Ms Christine,& Ms jenny where awesome they help with everything I needed they did awesome job on my taxes
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May 2023 by Juan Gutierrez
My preparer, Diana Mooney, provided excellent customer service in a timely fashion. Thank you!
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April 2023 by Paula Laage
Roma Kato was great! She knew just what paperwork I needed and what I didn't. Prompt process. Highly recommend ?
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March 2023 by Lamund Crumbry
Great place.. I will be back next year so thank you Jackson Hewitt
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March 2023 by Derek Shaar
Absolute worse place to do your taxes. To He idiots working there can't write nothing down correctly. Do not waste your time here.
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March 2023 by Sharon Brown
Very warning environment in very professional staff and very knowledgeable and what they are doing.
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February 2023 by Genola Turner
I love Roma Kato she always get the job done!!
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December 2022 by Mary Glenn
I feel that I am receiving my full maximum refund with Jackson Hewitt, Thank you guys.
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July 2022 by Antoine Irving
Maybe the two women that were there was having a bad day because one of the ladies had ran me out of there was really mean and nasty to me so I went to the base to have my taxes done and yes! I've got a tax break for buying my Harley Davidson motorcycle.
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April 2022 by Nancy Lewis
The tax preparer was friendly, and knowledgeable about her job. She answered all of our questions. We will be returning next year.
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April 2022 by Krishna Brockington
Let me just say this, as long as that Ms. Simmons is at this location I WILL NEVER get my taxes done at this location. She has the nastiest attitude and is just down right repulsive. She has ZERO people skills. Last year I worked in the state of Georgia while my residence is in Florida. I found out today when I got my taxes done at another location that this woman took upon herself to change my state of residency to Georgia. All of my tax information and mortgage interest states my residence is in Florida. I owed the state of Georgia taxes for residency that I don't have. Ms. Rebecca at Sago Rd. location discovered it today and fixed things. Aside from being rude and nasty she caused me to have to pay taxes I didn't owe. She should be relieved of her duties. Ms. Simmons is not suitable to work with the public and obviously does not have correct knowledge of tax laws.
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April 2022 by Lauryn Arnold
Beverly Clark butcher messed up not once but twice first time holding my information and not processing it to the IRS she claimed that she had to scrap it because she wasn't sure if I received the child tax credit or not. we had this conversation face to face twice so the excuse is trash I'm not buying it . I went back again stupid I know but tried to give her the benefit of the doubt I REFILE just for her to put my bday information wrong so.. account got locked online because I'm thinking she put my actual birth date in but didn't now I had to send a copy of my id to online banking service to validate who I am . I was never rude with her I spoke clearly and I just don't understand why she just didn't pay attention to me when I was talking to her she even lied and said the IRS recieved it the 2nd time I came back before this time I ask can I see and then she changes her answer after I get my taxes I will be requesting a service fee reversal I filed in earlier Feb but since she wants to with hold my stuff I have to wait longer if she would have just listen instead of doing whatever I wouldn't be on this review
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March 2022 by Host Ingawood
Beverly, at the Jackson Hewitt on Dunn Avenue in Jacksonville, FL, is by far, the best tax preparer I have ever used. Her customer service is amazing and she definitely knows what she is doing when it comes to preparing taxes. I will always use her to file my taxes! She's the best! Thank you Beverly so much!
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March 2022 by Jon Glover
Been coming here for almost a decade now and always get great service/assistance. Beverly, Mrs. Zel, and Roma always are a delight to see. Working with Beverly on my taxes this was a breeze. Thank you all so much!
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March 2022 by Lovable Lilly
Mrs. BEVERLY have been doing our taxes now for five years. I have not been disappointed yet. She's very nice and Patient.
