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August 2023 by Tonya B.
this company is trash. i purchased a groupon and the called the company to make a reservation for the move. Later that same day the money was refunded because of an error on their part. when I asked to get a refund for the groupon I was told that I had to go back to Groupon to get it, however they had already redeemed it. DO NOT BOOK WITH THIS COMPANY. they are a rip off.
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February 2023 by Dori O.
I was told I would get 2 movers. I got 1 older man that had to rest each time he went up or down the steps. The other mover was hung over and stayed in the truck until 3 hours later when he got someone else to come and relieve him. The older man used a dolly to bounce my boxes down the steps and when I unpacked I had several things that were broken. The bill was almost double of what I expected because the move took so long. I even put the boxes out in the breezeway to help speed things up but it didn't help. They also charged me for gas when the move was in the same apartment complex with only 3 buildings between the two apartments. I would give no starts if that is possible.
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March 2022 by Carlos C.
Stay away! Movers showed up and didn't bother to cover or protect my furniture before loading it into their truck. They said they needed to charge more to take my beds apart. I approved that charge, then a second charge showed up on my card, without any prior notification. These guys don't care and I don't even show up with the proper materials for a move (like moving blankets). Most of my furniture was either broken or scratched up.
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February 2022 by Brooke D.
Ugh this place sucks! My dad got these guys to move our stuff into our apartment and they broke my $2,000 dresser and never paid for it or tried to help replace it. My dad tried to get in contact with the manager and never got any help. This company could care less about their customers which shows a lot. In business, customer satisfaction should be #1, especially when you break something even if it's a damn glass jar. period. Don't recommend this place. you guys should've seen the pay they packed the truck
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September 2021 by Nicole Walker
The worst most unprofessional company iv ever dealt with. From the front office to the owner. I was charged multiple times. The movers were 2 hours late told me they were on the way then turned around an hour later an said they was on the way again . Worst part is they dropped my stuff to my new house and didn’t put anything back together AND CHARGED ME ANOTHER 100$ so a total Of 450$ to throw my stuff in a house. I COULD OF DID THAT. Then the owner says he will come finish the job that evening then is a no call no show then tells me I didn’t pay for that AFTER saying he would come . Literally the worst experience ever
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August 2021 by Amanda H.
They came the next day. They arrived on time. Bought through Groupon 2 hours for $75. They charged another $75 for transportation to and from my home in their personal vehicle, (this was just unloading a small pod). They charged $45 to assemble a bed and said they needed more to assemble legs on a table. No thanks! At the moment, I was like move those boxes and leave! They were polite, but lazy, and greedy. The move took 55 minutes, in total. They recieved $195. I will never use them again.
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August 2021 by Micah Creel
Look the guys that have rated this company low have lost their minds. I needed moved on EXTREMELY short notice. These guys came out on a Sunday and absolutely killed it. Got the job done quickly and well. Thank yall. This isnt the last time ill use these guys.
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May 2021 by Ashley L.
Lack of Communication was a constant issue, still is. All I needed help with was Unloading since I was coming from out of town, they charged me almost $40 for fuel charges... no idea why. Decided to move forward regardless since I was in a time crunch. They broke my China cabinets glass and said they would file an incident report and gave someone come out to fix it... its been a week and noone has reached out. I feel taken advantage of and would not recommend.
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March 2021 by Andrea Johnson
DON'T EVER USE THIS COMPANY! When they couldn't get my dresser out of the room the owner TONI told them it's not their problem and to leave it there. I wanted to say good things about the movers who came despite all of that until my neighbors came and told me they emptied their entire trailer on the side of our road. None of which was from my move. When I called TONI and told him what happened and that my neighbors were upset, he showed no interest in resolving it and told me to report him to the Sheriff's Dept if that's what I needed to do. His guys were gone for the day. SOUTHEAST MOVERS IS ALSO JACKSONVILLE ELITE MOVERS
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January 2021 by
There work was amazing!
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January 2021 by Rob Deegan
Absolutely the worst unprofessional company ever. Any positive reviews are family members as the dispatcher Mr. Nelson changed the arrival time multiple times finally telling me they would arrive at 7:00am. They arrived at 9:00. Then Mr. Nelson wanted payment and called every hour not knowing where they would be complete. They tipped a changing table/dresser on its side breaking off an end and the driver said they would take it to be repaired. When I called and spoke to Mr. Nelson he told me to cobtact the driver as he knew nothing about it and the driver lied that they would repair it. Then mr. Nelson claimed I told them to throw it out. I called the driver since I had his number and he said he still had it. Nelson then admitted they would deliver it on Monday. They never delivered it and never paid me for damages. They claim I told them to throw it out. If I wanted it thrown out why not take it to the dumpster outside my apartment? Check mate they are lairs.
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December 2020 by Jim G.
Scam movers. Contracts the work. Inexperienced 2 hours late and broke a $2000 dresser and then claim They know nothing about it. The managers insults are shown below and he ignores my calls and claims I threw the dresser away after they broke it by tipping it on and when they say they were taking it to see how to repai it
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December 2020 by
2 hours late. Tipped a dresser on its end and broke it. Took it with them claiming they would get it repaired. Manager claims I told them to throw it away. I have texts showing the correspondence but I can’t post the texts here. They took it on their truck
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December 2020 by
They did a good job they were professional and they have a good communication.
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December 2020 by
Great, efficient!!
