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January 2024 by Steve Goff
Raul helped me trade in my f150 and got me the deal I was looking for which was to have a lower payment. Put me in a beautiful Audi A7 that I couldnt be happier to be in. Definitely recommend Jax Exports, be sure to ask for Raul, hes the man!
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January 2024 by KING
I had a great experience buying from Jax Exports. They offered me a fair and reasonable price without any hassle. Raul is an amazing salesman who helped me with the perfect deal car. He went the extra mile to make sure I was happy and satisfied with my purchase. I would highly recommend Jax Exports to anyone looking for a quality car and a professional service.
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January 2024 by Ben Luttrell
Jeremy was awesome to deal with. He wasn’t pushy but helped us with any question we had. We’re thrilled to have our new Escalade.
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January 2024 by Sarah Hawkinson
Raul was so helpful and accommodating! Our buying experience was quick and easy! We are very happy with our high quality car and great deal! We also loved that the site has electrical mechanics to add a screen and backup camera to our car.
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January 2024 by Camillo Bonesse
Just purchased a 2014 jeep grand Cherokee from them excellent customer service went above and beyond to get us in the vehicle I recommend them 100% Raul was are sales person he was awesome
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January 2024 by Kathy White
I loved the direct business manner that Jeremy used to show us different vehicles that fit our budget. We were able to efficiently select and buy our new (to us) vehicle. Kudos to the entire staff for their great service and experience.
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December 2023 by Narcis Oros
I recently had an outstanding experience at JAX Exports. The entire process, from browsing their extensive inventory to finalizing the purchase, was seamless and enjoyable. The staff, especially Mr. Napoleon, was knowledgeable, friendly, and patient, addressing all my questions and concerns.The dealership’s commitment to customer satisfaction was evident, and they went above and beyond to ensure I was comfortable with my decision. The negotiation process was fair and transparent, and I left feeling confident that I got a great deal on my car.Moreover, the facilities were clean and well-maintained, creating a pleasant atmosphere for the entire purchasing journey. I highly recommend JAX Exports for anyone in search of a positive and stress-free car-buying experience. They’ve earned my trust and a solid 5-star rating.
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December 2023 by Casey
If you like your money don't risk it on this guy. Bought a 2009 Toyota Venza here in June and since then they've had the car for a total of about 4 weeks for problems. Leaky roof, they somehow stained the paint and won't take responsibility for it. The brakes were spongy from the beginning. I took it in, he never responds to texts, never answers the phone and then tries to make it look like he's doing you the favor.This is the OWNER too! This kind of business practice is the reason people stop buying from local small businesses. I will never buy another vehicle from a small dealership again. I moved here from Canada back in June. This was my first car experience here and it has been terrible. I'm out about 18k and have a boat anchor.Your customer service skills are the worst and you do not deserve people's trust.Your response is typical of someone who takes no responsibility. You quote policy and try to make it look like you've done everything you could. Many text messages and calls unanswered and when answered 2 or 3 days later you again make it look like you've done me a favor. After the fiasco with the leaky roof I had a hard time even considering letting you look at it again. How could I trust you to fix these problems when you don't respond with updates you promised?AS IS or not. YOU proffered to me to bring the car back with any problems and you mostly jerked me around! I made a deal on YOUR handshake and then you hide behind a policy.PATHETIC! You have ZERO integrity and fit the used car salesman stereotype.Pathetic service!I decided to tackle the repairs myself. Check out the attached videos of the brake bleeding. They told me they did the brakes on this and he bragged about how good his mechanic is. Well he didn't bleed the brakes on this car! Can't believe we drove this a few weeks like this!
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November 2023 by D. S.
Jax Exports has gain my appreciation through fast service and communication. Was looking for a car for my son, Sales associateNapoleon M. ensured we had the best vehicle for the perfect price. I would definitely tell my friends and family about my experience and hope that he will be of assistance to them.
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September 2023 by Christopher Lush
Raul is the perfect example of friendly sales professional. The process was very easy and no pressure! I recommend highly.
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September 2023 by kutora Outland
If you’re looking for a great deal on any used cars! Please stop in to see Jeremy at Jax Exports! He is very patient and helpful on you making the right decision on a new vehicle. I highly recommend this dealership! Thanks again Jeremy!
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September 2023 by Jared Sawyer
I am editing my review from Saturday 09/02/2023. I would recommend and would purchase another vehicle from this Used Car Dealership. I purchased a 2014 VW Passat TDi SEL Premium with 104K miles. This poor car was not in the best shape to sell. Lots of little things need to be repaired or replaced. (Wipers, small plastic dash components, head light, marker light, etc.) I feel these types of items should have been repaired and or replaced before putting a car up for sale. The interior was extremely filthy. They used a cheap commercial grade cleaner and didn't wipe it off which left a black-oil-ish residue on everything! They need to improve on interior care. We took this car to O'Steen VW for a mechanical inspection.Disappointments:I can't prove this but, I believe they erased the check engine code history. A check engine light came on during the test drive. The code that came up was for the Diesel Patriciate Filter replacement. This should be covered under VW Warranty "Diesel Gate". (This is something JAX Imports could have had VW preformed for free while they had it)They used a diluted tire wet solution or oily substance to wash the car just before we arrived. This very shiny wash was so bright in the sun, I didn't see the hail damage that was all over the car. (Hiding or not mentioning damage is not honest)(I had to clay bar the whole car to remove said substance)The cabin air filter was completely clogged. $20 for a new filter. (Inexpensive to replace just like the lights that were out)The car needs all of the tires balanced and an alignment. (Should have been done before putting up the car for sale)There were other issues with the car. Some big mostly small but, it is a 9 year old car with 104K miles on it. I have to be fair in my review to JAX Imports.With all that I have mentioned, I feel we have a good car. The buying experience was not ideal and JAX Imports needs to improve on a few things before putting a car up for sale. I am at fault for not negotiating better and sticking to good buying practices. They have so many nice vehicles for sale on their lot. I feel they take better care of the more expensive vehicles with lower miles.Good luck review reader.
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September 2023 by Cameron Tilley
Exceptional Car Buying Experience with JeremyI recently had the pleasure of purchasing a car from Jeremy, and I must say that the entire experience was nothing short of outstanding. From start to finish, Jeremy demonstrated an exceptional level of professionalism, knowledge, and integrity that made the car buying process smooth and enjoyable.
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September 2023 by Demetrius Payne
Napoleon was FANTASTIC!!! My wife found a truck for me, I called and was there 15 mins before closing. He had the car prepared and closed the deal in less than an hour!!! JAX EXPORTS INC. has an excellent selection of vehicles. I will be back, and highly recommend you check them out!!!
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September 2023 by james wehman
I waited a little over a month to write this. Everything is always "great" at the moment of any purchase ans sometimes once the transaction is done, you are written off or put on the waiting list. Customer service goes out the window. Well not in this case. I met with Jeremy Watson at almost closing time. He didn't rush me or make me feel like I was a bother. We made a deal on a Ram 1500 which was very fair especially in today's market. At the time of the sale a check engine light was showing and they promised to fix it on an as-is vehicle which they did. The light wasn't just cleared, the problem was fixed. This dealership has good vehicles and good pricing as well as their customer service. I will definitely buy from them again if and when the time arises.
