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February 2024 by Devonna Merton
Careless with equipment. The guy loading scratched my truck with his dolly leaving a deep gash and green paint from the green dolly and then when I pointed it out he immediately said “I didn’t do that” I would except more accountability from a grown man than that.
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January 2024 by Jessica Ward
The prices and quality of the products were great. Very fast delivery. They don't try to upsell you and explain payment options well.
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January 2024 by Frederick Smith
This was the absolute best customer service I've ever seen. If it wasn't for Mr. Todd I don't know where I would be . He was right on time with selection, value, price and delivery. Nothing close can compare.
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December 2023 by Zac Douglas
Excellent choice to go with these guys. They were super helpful, Brad was able to get me an insane deal on the furniture, and Todd stayed late on a holiday weekend to make sure I got my order in time.
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December 2023 by sammy salem
Thank you so much guys! Your prices are great, quality is outstanding and you were very helpful. Much gratitude to you sirs! Ronnie
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December 2023 by John Eiserman
Pleasant experience! Love our mattress ?
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November 2023 by Lisa Answeeney
What a fantastic experience, I spoke with James on Marketplace real fast, he was quick to respond, no nonsense, no waiting, it was wonderful, he had quite the selection of mattresses and box springs at a very fair a d good price, excellent quality, he loaded it, tied it down and all with a smile. You are very Kind James... Thank you!
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October 2023 by Kim B
The customer service factor is A++++ !!!! **** is knowledgeable and professional! He assembled the bed I bought quickly and explained the amazing warranty. But then he also went the extra mile to help me with an adjustment on another bed in my home. The king split adjustable bases worked perfectly and I look forward to a good nights sleep!! I would buy again from him and will recommend Jax Mattress to everyone.
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October 2023 by Maribel L
Coming into Jax Mattress we were immediately greeted. Everything was explained thoroughly. Very flexible and the same day delivery was definitely a bonus! 10/10 would recommend!
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October 2023 by Vonia Carson
I love this place. Todd is always very helpful and works hard to ensure you receive what you want in the store. Also very honest. Makes sure you know everything about your agreement before leaving the store. Will continue doing business with this company.
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September 2023 by Maria Z
Dealing with the store and salesman was very simple and enjoyable. My entire transaction was done via phone. The delivery was reasonably priced. We put it together with no issue and are happy with the adjustable bed.
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August 2023 by Aneesah S
A+++ ************************** This is my 3rd purchase from **** and his team & each purchase and deliver exceeded my expectations. They listened to my needs & didnt try to over sell me. I must say it, it was a breath of fresh air to deal with honest, helpful people. The delivery was on *********** gave me a heads-up when they were en route. Overall, the ******************************************* Ive purchased from ********** team puts them above the competition. Highly recommend!
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July 2023 by Grant Roberts
We shopped around for several weeks at other stores and found a great bed for a better price and got same day delivering and had such an awesome sleep.
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July 2023 by Mer Nash
Brad is the best! The man has the patience of a saint. He is engaging, and will answer all your questions + he gives you examples with the products, so you can see what he is talking about. Customer service at this store was outstanding. The prices were fair and not exaggerated. I got an adult bunk bed, adjustable base, the bed frame, and the mattress + delivery fee of $129 + $100 to put the bunk bed together totals $2,500.00. Brad will work with you with no pressure to buy; he just want you to get the information needed, then you can make up your mind. At this store, you can buy with confidence, and the service that goes with your purchase is first class act. Thank you Brad for a lovely experience! I will certainly buy from your store again??.
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July 2023 by kim dodd
Brad was straight up, responsive, pleasant, got us what we needed, when we needed it and for a good price. Highly recommend.
