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January 2025 by tommie johnson
Great service, who wants to be stuck on the side if the road, nobody but once I Jimmie came thru it was a seamless pickup, and I still made it to work on Time.
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December 2024 by Richard Whitfield
Jimmy's Towing is a disreputable business ESPECIALLY where minorities are concerned! After my Brother had an accident and was taken to the hospital JSO called Jimmy's to tow my motorcycle from the scene. My Nephew contacted this establishment and was told that he could not claim the bike or my belongings and that I had to travel all the way to Jax from Miami. I then contracted Jimmy's and was informed that the bike had been sold for scrap at which time I was not informed of ANY pending liens. I informed them that all that I was concerned about was my license plate at which time I was told that they didn't have it. Now 2 months later I find out that I have a $412 lien on my registration! Section 713.78(13)(b) of the FLORIDA STATUTES states that the amount of the Wrecker operator's lien for which the DMV will prevent issuance of a license plate or re-validation sticker MAY NOT EXCEED THE AMOUNT OF THE CHARGES FOR RECOVERY, TOWING, AND STORAGE OF THE VEHICLE OR VESSEL FOR 7 DAYS! With that being the case why am I being told that I owed them WAY MORE THAN $412, and that in fact my total fees were ALMOST $1500! And that they were quote unquote giving me a break! When I asked the RUDE woman could I get a BREAKDOWN of my fees she proceeded to give me standard RACIST trope "why don't YOU PEOPLE just pay your bills". She then told me that I was LUCKY that they didn't come after my Black behind in civil court and promptly hung up on me mid sentence! Since when do I have to pay a bill that I can't see in WRITING? This is a clear cut case of PREDATORY TOWING! I am filing complaints with the FHP, DMV, FDHSMV, and the State Attorney general's office. For Racist practices!
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December 2024 by Tom Barry
The most unprofessional , rudest people I have ever dealt with . I have been reaching out to every official I can to tell them how poor of a company is representing their city !
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December 2024 by Ashantii West
HORRIBLE SERVICE !!! the front desk lady was so nasty im so glad I got my car in time because they we’re definitely nasty people
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December 2024 by Alyssa Pauley
LOVED their service! Had an accident and Julius and Dan were so helpful in coming through in such a time crunch! Dan was even headed home and still helped, 10/10 hope to not need a tow again but if so I would def call them!
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October 2024 by James Murphy
Everyone is very professional and friendly. When I went to get my belongings out of the car the staff was helpful and patient. If you have a choice for towing in Jacksonville call Jimmie's 👍👍
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October 2024 by Mr. “Large” MMB
Great 👍🏾😃
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October 2024 by Lani
Driver just cracked my windshield due to his negligence. His flat bed was covered In gravel on 295!!!! Owner says I'll call him and when I asked about MY windshield was informed it's a no fault state. CROOKS
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September 2024 by Abby Hunter
Absolutely incredible customer service from the woman on the phone to Terry driving the truck. (Who is now officially part of the family) Thank you for making our day a little brighter in an otherwise quite crummy situation. I know you will be our first call for all of our future towing needs.
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August 2024 by Denis Matwychuk
Always got u on the hook!
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July 2024 by Precious Edwards
Let me start by saying i just got my car towed home, i cant recall the guy name but he was tall, black heavy set and coool as hell🙌🏾🙌🏾🙌🏾 very professional, and did his job from A to Z perfectly!!! He took his time with my car from the moment he arrived til he dropped us off home!!! I just want him to be recognized for an outstanding job! Thank u again.
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February 2024 by christopher henry
Fast service. Economical
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February 2024 by David & Julie Dyer
If I could give it zero I would! Sheriff's office called them to tow my car, after an accident, while I was at the hospital. When we called they informed me that my license plate was "missing" and couldn't drive the car off their lot and had to pay them an extra $60 for them to pull it off their lot. The woman on the phone shouted down my wife when she asked about the missing plate. I filled a police report. Even the officer I spoke to reffed to them as vulture's.
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January 2024 by Cliff Collins
Jimmy is one of the coolest nicest people ever. Having an accident is hard. I'm thankful he was so helpful and patient. Great customer service.
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January 2024 by Nathan
On time, efficient, price as quoted. Would definitely recommend !!
