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November 2023 by Grant Woods
Very nice people and easy to work with. Let me drop off my car earlier than planned and were able to fix the issue with it during the diagnostic process which made it quick and affordable.
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October 2023 by kristin doshier
Superior service! I was in Jacksonville for work and was leaving to drive back to NC in a couple of days when I needed my car inspected because something felt off. I called and they were very nice and able to get me in quickly. They drove the car and listened to my concerns. He was super helpful and I will 100% take my car here anytime I am in town
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October 2023 by Glenwood Charles, Jr
My engine splash shield had detached, and Daniel was able to fit me into their busy morning schedule without a problem. He got me in and out within an hour. They have great customer service, and I’ll be sure to return for any servicing.Service: General repairs & maintenance
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October 2023 by Gail Hamilton
What a great find Maxi’s has been! ? They have been friendly but professional, knowledgeable & honest. Also, they do a great job with communication & transparency. I’ve been very happy with the quality of their services and I highly recommend!Thanks Maxi’s for the positive experiences!
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September 2023 by LaMontae Terry
I lived in this community all my life and I've never really trusted any of the mechanics. But if I knew that this place was so close by when I first started driving I wouldn't have gone anywhere else. Everyone here is super nice. Super helpful and responsive. I recommend coming here if you have any car issues.
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September 2023 by Soup Talk _
Had a coolant leak yesterday on my way to work. This shop took my truck right in diagnosed the problem quickly. They repaired the vehicle in less than 24 hours great service fair pricing and excellent customer service. I will be having all my vehicles serviced here in the future.
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September 2023 by Christy Hartley
Very pleasant experience. They provided a full inspection without pressure to fix anything, besides the item I brought it in for. And because I’m close they arranged for the Uber rides both ways, which was a nice touch. They didn’t promise the same day fix but managed to get the part and finish it in the same day. Very pleased with the experience, which is saying something these days!Service: Electrical repair
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September 2023 by Victoria Valiante
Maxi Auto is my new go-to! Which I have *never* been confident in saying before. Literally the easiest, most smooth, most RESPECTFUL, friendly, and TRANSPARENT repair shop I have ever been to in my life. The team at Maxi is awesome.I recently had some indications from my vehicle that it needed to be checked out by a mechanic, which I ALWAYS dread because, in Jax specifically, they can be varied, disrespectful, and unreliable and it’s difficult to find a good one. I saw that Maxi had almost 400 five star reviews on Google, and decided to call them. After my visit, I realized their review reputation holds up.They were able to get me scheduled the next morning, and offered a complimentary Uber service back to my home until my pickup, which was so convenient. The drop off and test drive process was so easy and smooth, and I truly felt like they cared and wanted to help. We talked over all of the different scenarios, and they truly listened to my thoughts on it and what I had to say.They had my car ready by the afternoon, and the pick-up process was also very simple. They gave me a diagnostic printout, advised me that there were no current safety concerns, and did not pressure me to get the work recommended done that day. Their prices are very reasonable, as well.Because of the respect, transparency, and true willingness to help, I will absolutely be back to Maxi when it’s time.
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August 2023 by Christian Meno
This place is great! They have an awesome team which makes the whole experience trustworthy and painless, they have a very convenient inspection system that lets you know everything going on with your car with pictures, and setting up an appointment to drop off your car is no sweat because they even book you a ride to work! I will definitely be a repeat customer.
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August 2023 by Tiffany Rocca
Maxi Auto was great to work with. I got my oil changed and waited first thing in the morning. It took about an hour and a half, which wasn't bad. They texted me the next day checking on my car to make sure it wad running well. Thank you for great service!
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June 2023 by W.D
Nice at first glance but don't be fooled. I had the power steering fluid changed under their advice. The very next day my car started shaking like she never did before.The car was fine before they worked on it. I brought the car back in and they wanted to charge me $82 to have to inspected again, after I paid $180 to have the power steering fluid flushed.
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June 2023 by Landon Paul
I was seeking a more reliable auto shop for my Jeep and heard about Maxi from one of my staff. One of the things that sold me was the awesome link they send after they diagnosed my car. Instead of an invoice I got a full comprehensive list of my vehicle’s condition with photos and all, and a list of how to prioritize them that actually makes sense. When I went in Daniel, and Cedrick were great! They welcomed me as a new customer and answered every question I had with a great attitude. Even though my repair was very expensive it was like they actually cared about my issue and knew nobody likes an expensive auto repair. Throughout the process they were extremely communicative, and took the extra time and care to make sure everything was working the way I wanted. I honestly can’t say enough about how happy I am with the service there. For the first time in my adult life I actually felt like I got what I paid for from a mechanic. I’ll be taking all my vehicles here for the foreseeable future. Thanks again Daniel and Cedrick. Also, you can’t beat complimentary Uber rides back home when you drop off your car.Services: Auto engine diagnostic
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June 2023 by Louis Ent
I originally tried to schedule maintenance at another shop. I was turned away because my car had a turbocharged engine. I asked for a suggestion and the guy suggested maxi auto. This turned into one of the best pieces of advice I've ever received.The guys at maxi are great. My car wouldn't start and I told them I thought it was a compression issue. A few hours after my appointment was scheduled they sent me a detailed diagnosis of all issues, even the ones unrelated to the non start issue. I was told there was an issue with my ignition coils that had to be resolved before they could really find out if there was a problem.As it turns out the only problem was the ignition coils. I fully expected that the issue was with the engine and they could have easily told me it needed to be replaced or rebuilt but instead they were honest and forthcoming.After this, I won't take my car anywhere else. Maxi is in a different city almost 20 miles away from me. There are several mechanics that would be easier to get to, closer to where I'm at but maxi has earned my business for life.Services: General repairs
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June 2023 by John Daugherty
Maxi Auto Repair is a great shop! They do top notch work, and are always kind, professional and communicative. I’ve brought my car to them for big repair projects that I’d been able to plan well in advance, and I’ve also come in with no notice and under stressful circumstances. In both cases, Maxi Auto took excellent care of both me and my vehicle.If you’re looking for courtesy, transparency, honesty and excellent service, skip the dealers and go straight to Maxi Auto Repair.
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June 2023 by Dasan Callis
They go above and beyond the provided you with the best service. They’ve done an excellent job on my vehicle thus far. Always customer friendly. No problems at all. Go there and they’ll take care of your car/truck like it’s their own. Thank you maxi Auto!
