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September 2023 by M. Buckholtz
Very clean and expensive looking store but very affordable.I can go on and on about this wonderful establishment. Let's start with the owner, she allows organizations to have events there and is always giving back to the community. She is so kind and super sweet and will do what she can in the upmost way.Let's talk about the staff for a second...very kind and always readily available to help you in any way.Now the jewelry...I made a bracelet for my angel baby Sanai. I was able to pick if I wanted to build a necklace or bracelet, then the color of birth month or stone of birth month. It was such a relaxing experience to build my own jewelry piece for my daughter. Prices range from $30 and up.Come on your birthday and get half off... now that's a gooood grab.Don't bathe or swim in the jewelry and it will last forever.
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April 2023 by A
Bought 3 pieces online and picked up in store. GREAT experience! I live pretty far from the store so they were able to get it ready for me same day which they didn't have to do since I made the purchase later in the day. Employee on the phone and ones in the store were enthusiastic, positive, and happy to help. I can't wait to purchase again soon ?The customer service here is above and beyond. 100% recommend if you're looking for good quality, everyday non-fine jewelry. However, they also sell a line of fine jewelry if interested.
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December 2022 by Brooke Pagan
Kaitlyn and Sonia were very helpful the entire time I was in the store. They were able to answer all of my questions without being pushy or intrusive on my shopping experience.
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November 2022 by Alicia H.
When Kendra Scott first came to the Town Center the sparkles and shine literally drew me in. This store is such a blast. So many earrings, rings, bracelets & necklaces to choose from! I probably have a dozen pieces from here. Whether you are treating yourself, or buying a gift, the employees are always able to help. Follow Kendra's social media for sales & coupons. And when you need a little sparkle, head to Kendra!
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November 2022 by Cedric Herndon
Very friendly staff helped me as soon as I walked in.
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October 2022 by Shelley B.
I went into Kendra Scott in the Town Center in Jacksonville, Fl. I was looking for a pair of earrings and a birthday gift for my granddaughter. I was greeted by Hayley when I walked into the store. She had asked me what I was looking for and proceeded to show me different earring and necklaces throughout the store. We found the perfect earrings for me and the perfect necklace for my granddaughter. Hayley could not find a small pouch or bag for the necklace. So she put it in a large pouch. She took down my address and said that she would mail me the small bag and pouch (after approval from her manager) since I live in Ft. Lauderdale. That's what I call great customer service! Thank you Hayley.
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November 2021 by Diane Eakins
Super friendly staff and manager!!
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November 2020 by Bermary Jimenez
Very rude staff! The girl helping us sounded annoyed the whole time she was helping us. At one point she rolled her eyes at another employee and when she saw me looking she fake smiled. I LOVE Kendra Scott but the employees here suck!!!
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November 2020 by Chacha Robbins
Pricey but beautiful jewelry. Sales staff very helpful and super nice.
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November 2020 by S Squared
Very nice and unique jewelry. Will visit again.
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November 2019 by Taylor Horrall
Very poorpcustoner service. We were in the store for 20 mins and no one asked if we needed help. We were trying to get necklaces off the displays to try them on and no one asked if we needed assistance or even "I'll be right with you".
