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January 2024 by Aplynique Chambers
Super rude lady at the front desk and then it’s already 65-70 degrees outside and they have the heat on like 80 which is super inconsiderate… I couldn’t even go outside to stop sweating because of the drug test I had to take but super unprofessional and no just one person should be able to control the air conditioning.
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January 2024 by Jordan Newstadt
Service was kind, employees were nice. Only 3 stars because it was between me and walk-in, I had an appt. I waited 15 min over my appt time and they were going to let the walk in before me. Bad business. Quest is so much better. At least Quest has a monitor that shows the queue and who is up next.
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December 2023 by Alyssa Degregorio
The first time in my life that I have ever watched someone use a blood pressure cuff as a tourniquet. Staff has complete disregard for infection control as the staff used the same gloves my entire appointment from gathering clean supplies, touching me, the computer, my blood, more supplies, etc. I will never return! I can deal with rude staff all day but the complete disregard for infection control is so shocking. Honestly, is there seriously that much of a need to rush that I can’t take off my shoes to weigh or my jacket for taping? To take BP and lab draw at the same time will surely lead to inaccurate results! A huge education gap is obvious related to staff at this location.
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December 2023 by L S
The nurse, an older woman with light brown/blonde hair took my blood samples. Never in my life has a blood draw been so painful. She stuck the needle in my arm and moved the needle left and right to try and get the blood to flow. When that didn’t work she repeated it on the other arm. It was so incredibly painful. Didn’t take her gloves off when she touched the computer. I also peed in a dixie cup of all things. I have 2 huge, horrible bruises on both arms and it’s been almost a week since. Some bruising is normal for me, but not like this. These are the worst bruises I’ve ever had period. And one of my arms is still experiencing pins and needles. Never going back to this awful location. Also, call them to find out if you’re in network. Website asks you for insurance info, so I naively thought if I wasn’t in network it would tell me or they would call me. Had to pay for everything out of pocket. This isn’t the reason for my rating though as I should know better than to just assume a healthcare organization actually cares.
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October 2023 by Shan J
Fast courteous and professional. Went for my drug screen for new employment and the staff here was immediately attentive with only 2 employees and a waiting room with 10 people. I was in and out within 30 mimutes. Keep up the great work!
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July 2023 by Annel Cortorreal
First time coming to this Labcorp and it was the worst experience. Some of the girls are nice but one specific one have a horrible attitude. We are not begging for services here! If you don’t like your job it’s your problem. I don’t know here name but she was a the reception Monday 12:30pm shift. Black, fat woman. Again, worst customer service. If you need to take some labs, go to another place or other labocorp
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June 2023 by Daniel Chadwell
I went in and was out in just a few minutes. I've never had a blood draw that smooth in 40 plus years of living.
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May 2023 by Jeri Sherfy
First of all I loved that I was able to speak to a human being unlike Quest. I was also able to get my husband an appointment that same day which was amazing seeing that Quest appointments were 1 week out. The associates who checked us in were so kind and professional. I loved checking in while still in my car and receiving a text when it was our time to be seen. It was so fast and convenient and we will never use any other Lab! Thank you LabCorp!
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April 2023 by JT Pacilio
Plan to wait 1.5-2 hours even if you have an appointment. Appointment at 9:30 arrived at 9:25 and didn’t get seen till 10:45. After seeing people who arrived after me without an appointment get let in before me I was told rudely I just needed to “be patient” after waiting for over an hour. Would recommend choosing any other testing facility than this one.
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April 2023 by Duane Walker
This would be no stars if possible overall a poor experience especially for a weekend appointment. There appointment creation system also needs adjustment as it’s unprofessional to allow potential patients/consumers to create a needed appointment, and collect their insurance info only to turn them away after they have not only arrived but checked in as well. That should’ve been specified in the appointment creation process and could’ve avoided wasting time.
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March 2023 by Raymond Foster
It’s generally fast but their urine collection method is HORRIBLE. I peed in a unlabeled Dixie cup and placed in a collection container. These are mostly older women as well so I wouldn’t be surprised if they forgot a specimen out or mixed it up. Customer service told me I just have to wait and see if they did their job. No calling and checking, just wait to see if they screwed up. I was also told that if they did mess up, they wouldn’t contact me so now I have to babysit people.
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March 2023 by Kelly Dray
Employees are rude and not very professional, talking laughing in the office where customers can hear all their personal conversations. I was overlooked for an 8 o'clock appointment, and when asked what was happening all I got was excuses .
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February 2023 by Terri Nelson
Every time I've come to this Labcorp location I have been more than satisfied with the staff, the service and the cleanliness of the lab. I had a 9 a.m. Friday appointment and checked in at 9 a.m. I was taken back in under 5 minutes and was walking out at 9:11 a.m. The staff was nice and the tech who drew my blood was very friendly and easy with the needle stick.
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February 2023 by Lynn Gilmour
Allison and Elizabeth were outstanding. Both were super pleasant, helpful and answered my questions with kindness. Very quick too, about 15-20 minutes altogether. The staff here always is a pleasure to deal with.
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January 2023 by Brenda J. Wilson
I prefer this location even though I live at the Beach. When I was 1st sent for lab work upon arriving in Florida this is where I was sent. The receptionist is an incredible lady- very friendly from the moment you walk in the door! Love her attitude and personality! Definitely a people's person! All are nice! You don't have a long wait either!
