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February 2024 by Quashaun Ashley
If you have all the time in the world to seat up here you will love this place. However for the ones who have jobs PLEASE come on your day off. They are more worried about their conversations then getting people in and out. Didn't expect to be up here for an hour when I came before 7am.
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December 2023 by Dan Blake
if you close a half hour early, just say that, you're messing with people's livelihoods
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July 2023 by Bob Y (Henry)
Don't bother making appointment. You will still wait and wait. Avoid this place if possible. Staff very indifferent.
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May 2023 by Rickie Rozzell
Very unprofessional lady working the front desk. It’s very clear she is inadequate at communicating, with her very poor communication skills, and just overall rude and disrespectful demeanor. No one should be greeted or treated in the manner of which she presents her self. I literally watched her ignore someone at the front desk for 6 minutes because he arrived 3 minutes after closing, yet she didn’t tell that person he couldn’t be seen. She simply just ignored him until he stormed out of the facility. Just plain awful customer service. If I could give this place a no star rating I would. ? #DoNotGoHere #TrustMe
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April 2023 by N M
These people are always so rude for no reason. Everytime I walk into this location they act like they're being inconvenienced. No wonder there is only a 2.6 on Google reviews.
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January 2023 by Nikeriya T
I came to this place and upon entering not a single person who works there shows any courtesy or communication skills. Their were 3 females working this morning and upon me calling before coming which I ended up wasting time and gas because no one answered the phone in which I was calling to see could I come in without my license because my wallet was stolen. I ended up filling out my information on the kiosk for them to sit behind the desk and joke about how it hasn’t worked in the past few weeks they do not need to work there at all. No communication no courtesy no empathy lack of customer service skills go work at McDonald’s!
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September 2022 by Clay Christiansen
This review doesnt matter because you're not going here if you have the choice, but the staff was very rude and short, and wait times were very long. If I was scheduled at 9am I shouldnt wait until 945 to walk back to get my blood drawn
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September 2022 by Naturalee Beautee
I will NEVER EVER come here again! HORRIBLE HORRIBLE HORRIBLE SERVICE the girl they have at the front desk should be fired honestly she have a negative attitude she was sooo very very RUDE unprofessional and not helpful AT ALL it’s a disgrace in the health field to be so rude to patients who are trying to get medical help I honestly did not like how she spoke to the patients even the elders she had no respect for. The rating for this place is ZERO! Go else where if you want to be treated nicely and receive good service and a positive environment. This place I wouldn’t send a dog here. ??
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September 2022 by Patricia Dunlap
I'm here at 9:20 am and these people are rude SMH I have never been to a LabCorp before and I came in and asked is there any way they can tell me the price so I know I could afford it and she sat there and told me she couldn't even give me the price that I had to wait behind 10 other people before she could even tell me the priceThen I'm sitting in the lobby now listening to how she's talking to other clients very rude
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September 2022 by aleaha wynn
Jeannie is the best she is so nice and helpful and the pace has a quick check in process
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July 2022 by Soyreka S
Big shoutout to Jeanie for getting me in and out quickly. She efficiently handled my screening (as a walk-in) and clearly communicated everything so I knew what to expect with the timing.Will be coming to this location again if I ever need another screening.Thank you, sis!!
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May 2022 by Zhanagul Navarrete
I’m shocked and admire the professionalism of Stephanie Mitchell at University Beach Blvd in Jacksonville, Fl.She collected 9 tubes of blood from me in less then 1 minute.I had passed out in the past and I was a little scared but Stephanie assured me it will be fast and painless! She did a great job! Thank you so much!She deserves tons of thanks and referrals!
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March 2022 by Keith Jones Sr
Unprofessional at best. Please go to another location where there are a few professionals there. This location is absolutely poorest. I walked up to the counter the lady looks to the right, I’m like what, she looks again so I look and it says sign in. I’m like you can’t open your mouth? That’s just totally unprofessional. So I sat there for over an hour for them to tell me that one of the routine blood work tests have to be done before 9. I’m like why didn’t you just look at the paper instead of playing solitary when I walked up here. Madness!
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February 2022 by Tia Victoria
I almost never leave reviews and I've been to this location before and I dont particularly care for it because its,so small and usually takes a long time. Today we had an appointment for my grandmother at 1:15 today so it didnt take as long but my biggest problem is the woman who works the desk is not welcoming or nice at all, not saying you have to be nice to do your job but she doesn't say anything if you stand at the desk unless you speak to her, and I went up for help because I couldnt get the appointment square to scan, when I tried to ask her she started to laugh and says "cuz your not suppose to be scanning that, your suppose to scan the ID" and I tell her it says quick scan on the bottom of the machine, she tells me "that's IF you have an appointment" at this point it's like she's trying to embarrass me or make me feel stupid but I tell her I DO have an appointment. THEN she asks to look at what im trying to scan and more politely tells me how to do it after realizing I was in fact trying to do the correct thing. The nurse who did the bloodwork on my grandmother was an angel I wish I could say she made up for it but my experience at the desk honestly wasn't worth even going to that location, I will definitely try a different lab corp location if I ever need something.
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February 2022 by Jen R.
I don't recommend this place for blood work, unless you want your phlebotomist to be overwhelmed and rushed. I arrived 15 minutes early, and checked in online. I then waited in my car per the check-in instructions. 30 minutes later, 15 minutes past my appointment, I decided to go inside for an update on the wait time. The waiting room was packed. I explained to the girl at the desk my situation, and patiently asked for an update. After a couple of minutes, she instructed me to come to the back, where she drew my blood. Initially, I was impressed, because while the check-in system seemed to not work well, I was glad they were able to get me taken care of. She drew my blood without much ado, and I was on my way. It didn't hurt much at the time she took it, but then the area where she took my blood proceeded to bruise up, and my whole arm hurt any time I bent my elbow or something touched the site. I later learned from nurse friend that this is caused by injury to the vein, which has never has happened to me before at their main competitor. A week later, the bruising and pain are subsiding. I don't blame the phlebotomist, as she was very friendly, and I see her as being rushed because there was not enough help, which I ultimately blame on a company for not paying well enough to attract enough people to work there. The pro was that results were fast and easy to access, but after my vein was injured due to rushed staff, I will never be returning.
