-
March 2024 by Krystal Williams
I always appreciate a great shopping experience! The whole staff was full of energy and excellent customer service.
-
February 2024 by Katie Moseley
Shayna is absolutely incredible and she was so sweet, plz give her a raise ASAP ? I came in on monday and had my new frames by friday, thank you so much for all of your help!!
-
February 2024 by Daniel Errair
Lens Crafters made my purchase easy
-
February 2024 by Rosalie Chierkove
Professional, courteous,service as always. Explained in detail our questions regarding lens and our coverage. Thank you for the pleasant experience.
-
January 2024 by Tareva W
I greatly appreciate Shana! She was able to solve a problem that occurred at another location as she always does. Shana really cares about "all" customers that enter her store and her level of customer service and eye care expertise are amazing! I'm never disappointed with any recommendations she provides when it comes to glasses or anything else!!
-
January 2024 by John rudolph
Awesome service. Between Christoper and Steven they made my toddler feel comfortable throughout the process. Highly recommend this location. Good service is hard to come by these days, and these two gentleman killed it.
-
January 2024 by J F
Will was excellent to work with. Although they were busy as it was almost end of year, he was friendly and efficient. Needed to purchase contacts too so he connected the optometrist office workers with us for the contacts order while he finished our transaction.
-
January 2024 by Jaynae Johnson
This was my first time at Lens Crafters, and I will be back! Stephen was great. His energy was infectious. Customer Service was 10 out of 10!
-
December 2023 by A Baxter
Stephen was awesome! He took time with my daughter and explained everything in detail.
-
December 2023 by Judy McLean
Very professional and efficient experience. Stephen on Southside Blvd #708 was very helpful in adjusting Oakley sunglasses which were bought online and stretched within the first month to the point of being unwearable. . Neither Oakley customer support nor their store personnel were willing to help. Highly recommend this business.
-
December 2023 by Sunshine 16
Shania and Jerry were the absolute best. Shania has been assisting me via phone for 3 days. Once I came into the store they were very attentive and friendly. I've not received customer service like that in a very long time. They were so friendly that they had another customer and myself talking to each other. I recently went through a divorce and they really made me feel great. Thanks again Shania and Jerry!!!
-
December 2023 by sammycat
Service here was rude. Went across the street to the one in the Avenues Mall and not only were they courteous but they helped me pick out some cute safety glasses and saved me money. Will never go to this location again, I will go to the Avenues Mall from now on.
-
October 2023 by Jim Radtke
Stopped in while on a business trip with broken sunglasses, Jay Brandon was kind enough to replace the broken part and get my sunglasses back in working order quickly. Thank you, Jay.
-
September 2023 by Clyde Beaugrand AAI, AIS
I’ve been buying my glasses from LensCrafters for years. The staff is always helpful and knowledgeable. Plus, if there’s a problem, they always help to keep their customers satisfied. I highly recommend them!
-
August 2023 by Jen Garland
Each time I visit the location at 9041 Southside Blvd., the team is always a joy to work with! They are the perfect combination of professionalism and positivity. Not only does the store offer a large selection of frames, but the staff wants you to feel and look great in your new glasses! They go above and beyond to ensure you get a pair of frames that flatter the shape of your face and fit your budget! Thanks, LensCrafters Southside for making me look and feel great when getting glasses!