Leslie's is a trusted neighborhood pool store in Jacksonville, Florida that offers a wide selection of pool and spa products, including chemicals, cleaners, equipment, accessories, floats, and toys. Customers can shop in-store, online with easy returns, or through the Leslie's app. The business also provides comprehensive pool care services, such as free water testing, cleaner inspections, and in-store labor on repairs. Reviewers praise the outstanding customer service at Leslie's. An employee named Matt went above and beyond to understand and address a customer's concerns, turning their frustration into satisfaction with his professionalism, patience, and dedication. Another customer was grateful that the store was able to quickly provide a replacement pool pump on a weekend, allowing their birthday pool party to go on as planned. Customers also highlight Leslie's reasonable prices and expert advice. One reviewer was able to get both the necessary parts and a repair technician in a single visit. Another customer, who has been shopping at Leslie's for years, recommends the store over competitors. While the business sometimes faces vendor issues with liquid chlorine availability, reviewers consistently praise Leslie's great customer care and impeccable advice.
I love this place! They don't try to sell me things i don't need when I give them my pool sample! Always very friendly and the prices aren't as bad as other pool suppliers I have used.
August 2024
Saved the Day! My pool pump went out at Midnight on a Saturday night with a Birthday Pool Party scheduled on Sunday the next day at 11:00. Luckily the store opened at 9:00 am on Sunday and had the pump in stock! Party didn't have to be canceled :)
October 2023
Always good business. The staff is always top notch.
