Liberty Tax on Arlington Road has received positive reviews for its friendly and professional service. Customers appreciate the knowledgeable staff, especially Eric, who has been praised for helping them complete their taxes even when they came unprepared. He is described as helpful, in good spirits, and dedicated, often staying late to ensure everything is done correctly. Many clients value his attention to detail and willingness to ask questions that maximize their tax returns. The staff is also recognized for being understanding, efficient, and making the tax process easy and stress-free, especially for those new to filing. Although some customers mentioned the location moved to Queen Bee Tax Service on Salisbury Rd, they still prefer the service provided by Liberty Tax. Overall, the team is committed to going above and beyond, providing excellent customer care, and earning strong recommendations from satisfied clients.
Eric was very knowledgeable and efficient with helping Me with My business taxes. Great demeanor and patience.
April 2026
The lady that helped me was kind and very helpful. Very knowledgeable and if any questions she asked her boss which made me more comfortable because it was my first time there.
January 2026
I went to the Arlington Rd location in Jacksonville Florida and she was the best! Definitely recommend her to everyone!
