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April 2024 by Julie Mitchell
Good leggings so much fun I got a hot pink belt bag!??❤
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March 2024 by Nicole Bell
Nikki at this location is the sweetest! Thanks for your help and for chatting with us! The bigger store remodel makes it so much more enjoyable to shop!
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March 2024 by Michael Soldate
The quality of Lululemon’s activewear is unmatched, and having a dedicated store enhances the overall experience. The staff’s expertise and commitment to customer service make shopping here a pleasure.The store’s layout is inviting, allowing for a seamless browsing experience. The variety of high-quality athletic apparel caters to diverse preferences and activities. From yoga enthusiasts to fitness fanatics, Lululemon provides top-notch options.While it’s a treat for those in Jacksonville to have access to this renowned brand, the store’s commitment to excellence in both products and service makes it a standout destination. A must-visit for anyone seeking premium activewear and a superior shopping experience!
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February 2024 by J Tank
Shout out to Stacy! I came in and spoke with her about an issue I had with a pair of leggings and she was very helpful! Stacy educated me on the differences between their legging selection, and explained the ones that would work best for my teenager daughter. Her customer service far exceeded my expectations. She’s a rockstar and she deserves a raise!
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February 2024 by Victor Mariano
Over rated and over priced
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February 2024 by Megan Bowen
I was extremely kind and polite regarding a return today but all I have to say is YIKES. Glad I didn’t settle for a gift card because after that experience I don’t care to own any products
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January 2024 by Laurie Nickles
Ordered my wife some yoga pants (she usually likes them even though they're overpriced). When she tried to return them, unopened, to the store, they told her they need a barcode from the order. The email confirmations of the order, the notice it had shipped and the notice it had been delivered all contained the order number but no bar code. Unbelievable they cannot identify the order from their order number and thus refuse to give a refund. Horrible system.
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January 2024 by James C Taylor
Say what you all about the prices, but Brie at the St. Johns Town Center store was super helpful for this 55yo husband looking for leggings for his beautiful wife. Big thanks!
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December 2023 by Emily Becker
Logan was really helpful! We came in with our daughter's Christmas list and she was patient, helpful, ordered what was not present in the store and went above and beyond in all ways possible.We have a teenage daughter so we frequent this lululemon, but we have never had such an enjoyable experience. Thanks Logan!
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December 2023 by Maha El chalfoun
I bought online a pant for my son for Christmas , purchase was done Nov 24 the label created Nov 26 till Dec 11 no shipping , I got in contact with the virtual customer service , they apologized , refunded the pant and stated that I will get a 30 $ coupon via cashstar after 2 days , Till now no coupon( we’re December 16th)I don’t have time anymore to purchase the Christmas gift in the store.i m very disappointed by their customer service . I didn’t expect this from Lululemon!
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November 2023 by Nicholas Karnezis
Lily was very polite and efficient in helping me find exactly what I needed!
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October 2023 by L
i went here for the first time in awhile and unfortunately had a really weird experience with a staff member that made me (a girl who is midsize, size 10 or so in lululemon clothes) feel uncomfortable and like i was being targeted because of my size. if you are midsize, plus sized or just not skinny i would not recommend coming to this store unfortunately :/
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September 2023 by Nick Fiedler
Found 2 nicely fitted and comfortable t-shirts that were meant for me to have yesterday. Thanks to one of the staff members. Will come back
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September 2023 by x y
needs new management - a few very rude employees need some retraining and the manager needs to stop socializing and focus on the team that is struggling to do their job
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September 2023 by Zoe C.
The customer service is great! Not pushy, but helpful. Their items are of course pricier but the fit, the quality and the style is so good. A lot of tops and such can be used for workouts, work, AND casual wear. So you'll get lots of use out of it. If you invest in a piece, be sure to follow the wash instructions! Makes all the difference. :)
