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December 2023 by Derrick Harmon
BEWARE! - This review is concerns the experience at the Baymeadows location on 9491 Baymeadows Rd. I purchased my car 11/22/23. On 12/9, I visited this location as a result of receiving a free wash coupon. After the wash, my car was left with multiple dings and scratches throughout. The manager, A. Bailey, was pleasant although unhelpful in resolving the issue. The district manager, Alexis Rodriguez, was unhelpful, condescending and defensive. Instead of them taking responsibility to resolve the damage their machines and brushes caused, I’m having to pursue the matter legally. The only posted damage disclaimer is only made visible after you have paid and are entering the car wash tunnel! Nevertheless, state and federal consumer protection laws state that all business owners have a legal responsibility to provide reasonable care and keep their property safe. I don’t know about any other site, but I will tell everyone to STAY AWAY from the Baymeadows location.
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December 2023 by Teresa DaGraca Hill
Best price in town. They have a $10 monthly membership for a complete $10 wash and free vacuum, anytime you want during business hours, even for rideshare. They also provide towels, and cleaning supplies. Which I love. Older equipment but definitely worth it. The vacuum are very strong.
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December 2023 by Angela Thomas
It was my first time here , the service was fast and friendly, the area to vaccum and clean the inside of my car was great! I will definitely come here again, Andrew was very helpful, and even saw me struggling with my son’s stroller and came over to help….
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December 2023 by Jaylon Dunn
Everything was exactly what I expected it to be all the vacuums, work mat station Got in and out in a timely manner. Zach was super friendly and you could not ask for better customer, service, and attendance. It’s a five star from me for sure.
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December 2023 by Bunna Hun
Always a great experience with great customer's service from the moment you pass the ticket line from Andrew to Aliyah. Out of all the car washes, LUV has it going and the strongest vaccum! I also love their car scents, smells like some kind of citrus and always get compliments. Thank you!
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December 2023 by Luis Cruz
Was assisted by Elaine and received the best customer service. Attention to detail and care and ensuring any questions I had were answered and all concerns addressed. All businesses should follow this model of finding exceptional staff as LUV did (San Jose Blvd location). Thank you!
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November 2023 by Rickey
Intake was nice and loved the area and experience. Definitely looking forward to becoming a family with this carwash and company.Service: Auto detailing
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October 2023 by Hurricane5
Best self service I have experienced. For those car people who take good care of their rides, this is the place. Current manager and staff doing a great job assisting customers as needed. Try it, you'll like it!
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October 2023 by Caitlin Moran
This is the best drive through car wash in mandarin.It is clean and the general manager is constantly walking the property ensuring everything is pristine.They have microfiber and glass spray, high pressure hoses and the wash itself never scratches my car and leaves it looking like new .There are a lot of car washes in Jax but Props to Ramon for his hard work and always being a smiling face as customers drive up. 5/5
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October 2023 by Stephen G
Great car wash. The monthly membership makes the whole process super fast and seamless. I love the compressed air and vacuums as well. The black micro fiber towels sometimes smell a little musty and could probably use a little white vinegar in the wash cycle but otherwise good. I go here several times per week.
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October 2023 by Keeli McMillan
I absolutely LUV this place :)My car comes out shining, the vacuum and glass cleaner are always accessible, and the service is exceptional! Andrew and Alex are so helpful and sweet! There was a small hiccup today but Andrew handled the situation in a quick and professional manner. 100% recommend!!
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October 2023 by Ebrar Yuksel
Awesome place! Customer service is a definite 10/10 thanks to Andrew, Landon & Alex. You get a whole car wash including vacuums, mat washes, towels and cleaning spray. Also gives out good smelling car scents! Definitely recommend.Services: Polishing
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October 2023 by lisa spaulding
Luv car wash was an amazing experience. Andrew was extremely helpful with the whole process. I was able to get in and out with the amazing service and support. I will definitely be coming again now that I have the monthly membership. And on top of it all my car looks amazingServices: Auto detailing
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October 2023 by Hanging with The Robinsons
Have been coming here for three months. Love the car wash. The atmosphere is awesome and they take good care of you.
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October 2023 by JOHN EVANS
When they opened this location near me in MANDARIN, I used it several times but procrastinated about joining the Wash Club. I finally decided I could procrastinate no longer, and joined after speaking with Ramon, the GM, on several occasions as he is frequently greeting customers at the entrance. His Friendly attitude, and low pressure / no pressure but effective sales pitch sealed the deal and I’ve been a very satisfied customer since!Services: Polishing
