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March 2024 by venil t
Very professional. It was busy there and I was still able to get in and out in a timely manner.
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March 2024 by DJ Rafikii
Went on a beautiful Saturday. They were CRANKIN. Busy. I arrived 4th in line, got pointed to the one in charge and they got right to the point “what do you need?” Didn’t want to take time from the customers they were already serving. 10 stars *chefs kiss* Got my 2 front tires and an oil change in under an hour for a reasonable price. Recommend A+ service, speed, and helpful to introverts who don’t want to make small talk! Edit: this was my first experience here
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March 2024 by Ridge Hudson
Terrible tire shop. They broke one of my studs from over torqueing it, and Mark blamed it on the car being too old (it's a 2017! So if you have a 2017 or older, expect Mark to tell you this when his team breaks a stud and he tries charging you). My tire had no issues being taken off when i pulled in, and they were the last ones to take it off a few days prior. The one employee said to the employee who broke it that he just fixed a stud earlier in the day, which he broke. Mark insisted it broke because it was old even though his employees admit the younger guy breaks them all the time. (They probably didnt realize I could hear them?). None of the other studs broke, and they replaced all four tires. Mark went on to talk about how long he's been doing tires, so the other studs should be fine, even though he wasn't the one who worked on my car. He said he could've charged me 80 dollars for the stud (that his team broke!), but he was being nice and didn't charge me. The stud wasn't broke when I came in when they took it off the first time today or when they took it off a week ago. I would've been very reasonable if it happened the first time they tried to take the tire off but that wasn't the case. When they couldn't pull it off, Mark made the decision to break it without asking me. If you're going to threaten to charge me, then at least ask me if it's okay to break the stud trying to get the nut off before you say you could charge me for this. Then I asked Mark to check the other studs before I left, and he was angry but did it with an attitude. Why didn't another stud break during him checking it if my studs were old and this happens all the time? He then argued with me for about 20 minutes further when all I wanted was to make sure nothing was broke before I left. Terrible hospitality, the guy was practically seeing red because i was concerned for my car. Then, I told him last time I was there, they aired my tire to 45psi but the manufacturer recommended 34psi. He said that's wrong and insisted to do 45. I told him AI said my manufacturer says 33-36psi and he says AI is wrong. The employee finally checks the door, and it says 34psi recommended. Why are they not checking what the manufacturer recommends for air pressure when installing all new tires? They are inexperienced and rude, and there's plenty of other tire shops in Jax. Save yourself the headache and go somewhere else. What should've been a quick job turned into me standing around all night waiting for them to fix the stud.
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March 2024 by Theresita de la Marismas
Excellent service and fast
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March 2024 by Dan Sobczak
Great service. Patched me up quick. Nail in the tire.
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January 2024 by mark thackrah
Great place been there 3 years plus everything from buying tires to plugging tires won’t go anywhere else
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January 2024 by Anon ymous
Helped me get a huge nail out of my tire at the end of the day and didn’t charge me. Will recommend. Thank you!
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December 2023 by Light Seeker
Always great service, pricing. You should go here.
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December 2023 by Mechanic Jacksonville
is my friends good service
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December 2023 by Nina
Always great service, pricing. You should go here.
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October 2023 by Eva Wigfall
Totally awesome I will recommend them everybody you guys are really really great and kind and respectful thank you
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October 2023 by Dixie Lynn Music
Wonderful customer service. Mark always greets me with a smile and the staff are quick to resolve any of my tire needs. Ive been a customer for several years as they offer reasonable pricing. I have recommended Mark's shop to many friends & family!
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October 2023 by S E
Great prices, super fast service, thorough job
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September 2023 by Alycia Littles
Best service I’ve ever gotten. Very efficient and reliable.
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July 2023 by Connie J
I needed two new tires and the cap of my aftermarket rim put on a third tire. The owner was extremely kind and quoted a great price. The two gentlemen working were professional and also kind. Highly recommend this business.
