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November 2023 by Jennifer B.
I made an appointment for an oil change and ended up waiting 4 hours in the store for it to be completed. Vey frustrating since 1. I made an appointment 2. They told me it would be 2 hours 3. I opted to stay at the store based on the 2 hour promise. I don't think I will come back. There are plenty of places to get oil changes. This location has nice staff but needs more employees or need to take on less work.
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November 2023 by Jessica Montabano
The girls in the office are amazing..I got a flat tire while up there for my son's hearing appointment. They got me in took great care of me and out in time to still make it back to daytona in time to pick my girls up. The staff was super sweet friendly and made us feel taken care of
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November 2023 by RAVON LEE
Made an appointment for a tire rotation, was told I need new front tires due to the treads and also replace my suspensions and shocks since it was at almost 100k miles. I agreed with replacing the tires and the suspension, I left the car these for about 6 hours and once I return to pick up my car I was doing an inspection to make sure everything was good with the car. The interior lights was not working and I went inside to talk to the staff, which the staff came outside to take a look at the car and the lights was still not operational. The staff called the mechanic to come take a look and he couldn’t figure it out, he stated they would need to do a diagnosis to find the issue and that it would take about an hour, keeping in mind they were about to close and stated I can bring the car back another day so they can do the diagnosis. I asked if they will also fix the issue since the car was if their possession and the mechanic stated it’s not their fault and if we had an issue with it, we can talk to the manger when we bring the car back. I was already a bit on edge, so I left and I brought the car back the following day to be looked at. In less than 5 minutes the manager came to speak to me about how they were no where near our interior lights and they are not responsible for what happened, we had a back and forth conversation and it was not going anywhere. I insisted that I dropped the car off and my lights was working fine and it was now not operational, the manger insisted that it was not their fault and handed the keys back to me. They could have atlease run a diagnosis to see why the lights was not working, but they already made their mind up even before i showed up. I left very disappointed and will not be returning, especially spending almost $2,000 replacing what I needed for the car. My wife called the customer support and they just told us to use a different location. The morale of the story is that all customer should stay with their car and watch as the mechanics work on their car just to make sure it’s being done right and all parts are actually being installed that they paid for. I would not recommend going to this location, especially being in the military service knowing my time is valuable and I rather not waste it.
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November 2023 by Ainsley Atchison
I came in early Wednesday morning because I picked up a nail in my tire on my way to work. The overall experience was spectacular with the shops speedy service and accommodating staff. I was late for work because of the ordeal and they had my tire patch fast enough for me to get back to work in no time. 10/10 recommend Bartram store for their integrity and compassionate service. They really helped me out.
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November 2023 by Molly Hicks
Absolutely love coming to see everyone here. They are kind and always tell me exactly what happened and even help with simple issues no charge. The manager is extremely interesting and explains the process of what will be done multiple times off needed just so I understand.
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November 2023 by Denise Franklin (NeNe)
The manager John was very welcoming and caring and attentive to the kind of service that I needed. The staff Cesar is very knowledgeable and caring about his job. I’m very blessed to have found me a new home for caring for my vehicle . I recommend Mavis Tires & Brakes Discount Prices if you’re looking for services to take care of your vehicle.
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October 2023 by Stephanie Clarke
I recently had the pleasure of visiting Mavis Discount Tires for some much-needed tire maintenance, and I couldn't be happier with the service I received. From the moment I walked in, the staff (specifically Nick) was incredibly friendly and attentive.Not only did they complete the work in an efficient and timely manner, but the quality of their work was exceptional. My tires have never felt better! It's evident that they take pride in their craft and pay attention to detail.What truly stood out, though, was the outstanding customer service. The team went above and beyond to ensure I had a great experience. They explained everything clearly, answered all my questions, and made sure I felt valued as a customer.I highly recommend Mavis Discount Tire to anyone in need of tire services. They combine top-notch workmanship with exceptional customer care, making them a standout in the industry. I'll definitely be returning for any future tire needs. Thank you, Mavis Discount Tires, for a job well done!
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October 2023 by Joe Blair
Had a bolt (not a screw) stuck in between the tread of new Firestone A/T tire. Brought the tire by and had it replaced within 40 minutes without an appointment. This place is great, second time I have used them and they offer excellent service and are quick to get repairs done. Strongly recommend them!
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September 2023 by Teresa O'Neal
Exceptional service from Peyton, Steven, and Nick! This was my first time and here and it felt like family. Very fast service for a walk in as well. I’ll be coming here moving forward. Thank you Mavis!
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September 2023 by Simone Leisher
Honestly life savers! I had a nail in my tire and got off from work late and they were the only store open at this time showed up 30 mins before closing they were so kind and generous enough to help me with a happy heart and I honestly appreciate that so much! Great store! Great service!
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September 2023 by Amy Barron
I am super impressed with my service today ? I woke up this morning to a flat tire and took it over to Mavis on short notice. They were able to fix and complete my service very quickly, and they were so kind and professional. Thank you so much Mavis Team ?
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September 2023 by Summit Management
Nick and staff did an excellent job repairing my Gwagon! Not many shops out there full of trustworthy hard people working like this place. Keep it up!! Would and will recommend to friends/ family!
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September 2023 by Megan Leaks
Absolutely AMAZING service. Peyton at the front desk was the sweetest and so helpful! I was heading back to Virginia and had a 10 hour drive ahead of me then realized I had a huge nail in my tire as I was trying to leave. I came here and they took care of me right away!! Caesar fixed my tire ASAP and now I can get on the road and make my drive safely! Thank you so much to everyone at Mavis!!
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August 2023 by toni haywood
From the moment my husband and I walked in the door and were greeted by the receptionist on Friday 8/18 we knew we took our car to the right shop. I told the receptionist what was wrong and showed her the codes that I received from advance auto. I also told her that I needed the repairs to be done and finished the same day but no later than Saturday 8/19. Not only did the technician do an exceptional job. The car was ready for pick on Saturday evening. We are so pleased with Mavis Tire & Brakes that we took another car there for service Wednesday 8/23. We will always take our cars to Mavis for service. I rate the service as 10/10. Thank you so much Mavis Tires & Brakes staff for all you do.
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August 2023 by Craig F
I just left this awesome place, one tire was flat and I needed a plug. They got it done luckily split- on a Sunday which is challenging to find a good mechanic for a small job on Sunday. The entire experience was pleasant and deserved my feedback . This place is a great ill be back for sure . I didn't catch the main guy's name but I wish I did he made it great
