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December 2022 by Alex Red
I never got my refund....Don't go to this place they will steal your refund.
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June 2022 by Dakota Horton
Terrible can't return a email nor phone call. It's been 3 months I call and email twice a week.
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April 2022 by Kristina Fletcher
DO NOT USE THEM!!! I have used them for a couple years but last year they filed my taxes back in June. I contacted them 6-7 times on their phone and by email and could not get a response from anyone. I thought i was being patient with them and the irs and also had more pressing matters. It turns out that they never filed my 2020 tax return. I didn’t find out until I went to file this years and now everything is messed up. The IRS is now sitting on a lot of my refund from this year and last year because of these people. Save your money and go somewhere else.
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March 2022 by Kristina S.
DO NOT USE THEM!!! I have used them for a couple years but last year they filed my taxes back in June. I contacted them 6-7 times on their phone and by email and could not get a response from anyone. I thought i was being patient with them and the irs and also had more pressing matters. It turns out that they never filed my 2020 tax return. I didn't find out until I went to file this years and now everything is messed up. The IRS is now sitting on a lot of my refund from this year and last year because of these people. Save your money and go somewhere else.
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February 2022 by N Y
I’ve been calling and emailing and have to send several emails for a response and I still don’t get a response. Took their money out of my tax refund when specified I want to pay for my tax preparation now. Requested to have my return completed by Roc someone else did them. Will not be using them again.
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January 2022 by Norman Honyghan
I never got my refund....Don't go to this place they will steal your refund.
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September 2021 by Robert Searles
I'm writing this review for the lack of professionalism I have sent 14 emails in the past 5 months and nothing and I still haven't received my refund. I was told that it was only going to be a month now here we are in September in one day and its been now 6 months I'm beyond disgusted
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April 2021 by Mellisa Maiden
Used them for years but this year I had an issue, and it took over 2 months to get a reply on a tax amendment issue from last year which affected my student loan status. After straightening this out, 3 months later, I decided to file my taxes with them one last time (but never again after) and they started my taxes and sent me the info to confirm and how much I owed them. I had a couple of questions about my return and since everything is done over email because of covid I found myself waiting again for a reply. It has been 2 weeks and still no reply to my 5 emails. I decided to use turbo tax instead and saved 155 dollars instead of using them. Will never use again and will tell all my friends and military family who use them to not use them again. They are great for getting maximum refund but not at all useful and down right negligent if you have any type of issues or tax questions. Will be reporting them to the proper tax and business authorities.
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August 2020 by Jax G
FRAUDS!!!!!!!!! Their negligence caused them to file my tax return missing a 1099 that was HALF MY INCOME in 2018.They said they filed an amendment and it was corrected, only to find out now WHILE 24 HOURS FROM CLOSING ON A HOUSE that they NEVER FILED THE AMENDMENT.I've made dozens of phone calls (their voicemail box is full), emails, website messages, Facebook messages. ALL IGNORED and they've dropped off the face of the earth.I've reported them to the IRS, DO NOT trust Ken Scott or Rochana Z Sao!!!!
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August 2020 by Jericho Sabangan (Gco)
Been contacting this guys from call, text, emails and facebook message for my 1040 form for over a week now. No answers. They even deleted there facebook page. This place sucks!!!! Stay away from this place
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August 2020 by jordan Makrush
Very professional and helpful. Gave me advice on things I can do to increase my tax return next year.
