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November 2023 by amanda paolini
I'm new to the Jacksonville area and did a lot of research on finding an auto mechanic when my car needed work done. I found Maxi Auto Repair and gave them a call. From the moment of that first call, to the diagnostic test they did on my car to find the problem, to the actual repairs needed, I was given the best customer experience I've had from an auto shop for quite some time. Everyone there is professional and polite and walk you through the cause of the problem to the parts and work needed and are very clear on costs. I felt that the costs for parts and labor were very fair for what I needed. My car is running great which is important when it's the only car for the household. I would definitely recommend Maxi Auto Repair for any auto needs they provide. Very professional, fair pricing and quick turnarounds on your vehicle.Services: Battery service
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October 2023 by Jada Helmer
This was my first time at Maxi Auto Repair, but the customer service and mechanical work was so good I definitely will be back. Jeremaih took care of my brakes, filter, and a few other things, and did an amazing job. I also got my car back the same day. They provide you with an outline of the work that needs to be done; with pictures attached and call you with a price estimate prior to completing the work. This extra detail goes a long way and made me feel like I was not getting taking advantage of like I have at past shops. Additionally, Cedric was so kind and helpful; ensuring I got an uber to and from the shop on Maxi's dime. I will be doing all my mechanical work with the Maxi Auto at the Beach location moving forward.
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October 2023 by Alex Duka
I had a fantastic experience with Justin at Maxi’s Auto Repair. Their expertise, professionalism, and dedication to their work truly stood out. They diagnosed and fixed the issue with my vehicle promptly, and their attention to detail ensured everything was in perfect working order. Justin explained the repairs clearly, providing valuable insights. Their friendly demeanor and excellent customer service made the whole process smooth and stress-free. I highly recommend Justin and Maxi’s Auto Repair for top-notch automotive service.
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October 2023 by Millersi Rodallega
I love going to Maxi auto repair and service for everything! They are able to give you a check up report on your car every time you bring it in, even when changing the oil. From there, one is able to see the symptoms of problems while also being given a list of things that MIGHT need to be taken care of in order of importance. They are a thorough mechanic shop with great attitudes and efficient service!Services: General repairs & maintenance
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October 2023 by Janet De Jesus
I did research on mechanics and decided to bring my car here. I never had any issues with my car so I hoped that my research paid off. My husband did research too and asked what mechanic I decided on. When I told him, he showed me that he picked the same one. I love it! My car never had issues before. I told them all the issues I was having, my horn, wipers, weren’t working and I had 3 lights on my dash. They provided an estimate so I hoped and prayed that it wouldn’t be the worst case scenario on the estimate and that they would fix the issues my car was having. My husband got a couple texts from them with links. When we clicked the links, it had pictures and info regarding the issues as well as additional pictures and info on other areas of my car. It was kind of like an inspection showing what’s in good condition, etc… I’ve never seen anything like this. It was impressive. I called them to confirm that they repaired the issues I was having and they confirmed. They also confirmed that I would not be charged for 1 of the issues since that issue was taken care of when they repaired the other issues. I picked my car up, yay!
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October 2023 by Tiffany Miller
Maxi Auto Repair is the best!!! Brought my car in for repair. From the moment we arrived the staff was professional, knowledgeable, kind and very helpful. Justin is our go to! From start to finish he kept us informed and was upfront about what needed to be repaired. He took the time to make sure everything was looked at to diagnose the issue. We finally have a place we can trust!!!Service: Transmission
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October 2023 by Tantheus
I've used Maxi several times and they are always Professional, friendly, knowledgeable and amazing with communication. Most importantly I trust their diagnosis and reasonable prices. I would definitely recommend them to my family!
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October 2023 by LLP 77
Fantastic service, had my car in and out within 2 days. They accidentally double charged me for an alignment but were quick to call me back and let me know. Shoutout to Cedric and the service team at Maxi
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October 2023 by Nick Moreno
my 22 year old Lexus loves this place. at the risk of sounding like a paid spokesman, I will never take a car any place else, but this is extremely efficient, effective and value driven shop. Enjoy the cigar.
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September 2023 by Marvin Sirmon
I've been dealing with maxi for years. Started with my guy Danny and now I deal with Justin. Any car issues I have they are my go to. Very thorough and always get me back on the road.
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September 2023 by Elijah Walker
Predatory prices. The upcharge on parts and labor is aggressive.Lack of accountability and character. Had my car towed to the location after having a phone call with one of the technicians.The information wasn't relayed to the shop and they impounded my car from the auto shop.Upon questioning they said "somebody " impounded it. A second example of the lack of communication within the spotThey felt back and gave me some credit to cover out of pocket impound fees. Some credit is better then none but the entire amount should have been covered for their negligenceAppreciate you guys replacing my starter and battery, giving me half the credit on my impound, but I will never return.I hope the techs get paid good though.Edit 9/14/23: I called maxey Auto directly and spoke to a technician and let them know that I was going to be dropping my car off after hours I was not informed on the Dropbox nor was the information related to any other technician.Instead of towing the car it would have been simple to move it away from the bay doors.
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September 2023 by Layla Varilla
I had my car taken to Maxi's for a diagnostic on my Altima. They found all the problems right away and great communication on their end. Brad was awesome!
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August 2023 by Ruth Van Alstine
I went to Maxi's for a belt change on my Chevy Cobalt. I made an appointment, took my car in first thing that morning. I was out of there in the promised time, which doesn't always happen in auto shops, which was awesome! They also charged me a lot less than I was expecting! I'll be a return customer!I also came to Maxi's because a friend of mine recommended them highly. He's been going there for years!** Update: I came here to get my A/C recharged 7/28/23 as it wasn't cooling my car efficiently. Maxi found out what the problem was (a leaky valve), fixed it and gave me a recharge. Now the A/C is working great! Thanks Maxi!Services: Air & cabin filter replacement
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August 2023 by Sevrin Reynolds
came here anticipating my car to be in for a few days and walked out problem free after 15 minutes. justin and cedric were very welcoming and awesome to talk to. as a woman it’s hard to feel comfortable in an male-dominated environment but i didn’t feel undermined in any way. would definitely come back!
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July 2023 by Ruth V.
A few months ago I went to Maxi's for a belt change on my Chevy Cobalt. I made an appointment, took my car in first thing that morning. I was out of there in the promised time, which doesn't always happen in auto shops and was awesome! They also charged me a lot less than I was expecting! I'll be a return customer!I also came to Maxi's because a friend of mine recommended them highly. He's been going there for years!Then in July I returned to get my A/C recharged as it wasn't cooling my car efficiently. Maxi found out what the problem was (a leaky valve), fixed it and gave me a recharge. Now the A/C is working great and will keep working great as they fixed the problem! Thanks Maxi!