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February 2024 by Goldie
OMG OMG WHERE IN THE WORLD DO THEY GET ALL THESE RUDELY UGLY PEOPLE MANAGING THESE STORES CALLED THE ONE ON NORMANDY BLVD ABOUT A PACKAGE MAY HAVE BEEN LEFT DON'T RECALL THE CASHIER GIVING ME THE BAG ANYWAY LONG STORY SHORT CALLED THE STORE IT was said if you Left it yesterday they've already put it back what ever happened to writing stuff in a log book BUNCH OF THEIVES THANK GOD IT WAS ONLY WORTH ABOUT $4.00 NEVER EVER AGAIN MOST GHETTO FABULOUS STORE WOW WOW WOW ONLY N NEVER MIND MAKE SURE U ALL GET ALL YOUR PACKAGE
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January 2024 by Keni J
Had everything I needed. Was a good experience here.
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March 2023 by Amy T.
Can find some cute and useful things at a great price.
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October 2022 by Dee Mo
* Roses Express, at 5531 Normandy Blvd, Jacksonville, FL 32205 is managed by Maxway Store as store #646.* A commendable employee named "Shareka" showed professionalism in assisting me yesterday, June 14, 2022. Her response to the problem I brought to her attention was exactly what a manager ought to have done.*Contrarily, employees "Lindsey" and "a middle-aged woman" behaved unprofessionally:> The issue I had was on several occasions shopping at that location, I was overcharged, including yesterday.> I was trying to do a simply price verify/check.> So, when I saw the middle-aged woman employee just standing on the sales floor less than five feet ft. away from where I was next to the rack containing the item in question, I asked that employee to step over and verify the price on the rack so the cashier could resolve the problem with no confusion.> But, the said employee responded negatively, stating "there's nothing I can do about it."> Previously, the cashier told me to speak with a manager and I did then was told by a manager to have the cashier do the price adjustment.> My request to the said employee was just to do a price verify by a store employee.> Even though this ought to have been a simply task within a store employee's job, the said employee insisted "there's nothing I can do about it" then she warned me "you can't go no further with your cart full of bags."> I replied, "there all paid for" and "I asked you to come over here with me."> After doing the price verify by myself, I tried explaining to the said employee that I just needed her witness but she kept responding negatively.> At that point, I definitely wasn't happy about her attitude.> At that point, "Lindsey" came out front from the back and spoke with the "middle-aged woman employee", backing the said employee by saying "I know, I know, don't say anything else to her."> So, I made it clear to Lindsey that I made a simple request for the said employee to help me price verify and she created an incident that didn't need to be.> Then, "Lindsey" responded to me by aggressively saying, "don't take out your hostility on me."> My reply was, " you and she turned this into something it didn't need to be."> When I reached the register, "Shareka" came out and resolved the problem with the professionalism that both Lindsey and the middle-aged woman employee failed to demonstrate.
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July 2022 by Joy Sedgley
Great selection and good prices!
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June 2022 by D Moffatt
* Roses Express, at 5531 Normandy Blvd, Jacksonville, FL 32205 is managed by Maxway Store as store #646.* A commendable employee named "Shareka" showed professionalism in assisting me yesterday, June 14, 2022. Her response to the problem I brought to her attention was exactly what a manager ought to have done.*Contrarily, employees "Lindsey" and "a middle-aged woman" behaved unprofessionally:> The issue I had was on several occasions shopping at that location, I was overcharged, including yesterday.> I was trying to do a simply price verify/check.> So, when I saw the middle-aged woman employee just standing on the sales floor less than five feet ft. away from where I was next to the rack containing the item in question, I asked that employee to step over and verify the price on the rack so the cashier could resolve the problem with no confusion.> But, the said employee responded negatively, stating "there's nothing I can do about it."> Previously, the cashier told me to speak with a manager and I did then was told by a manager to have the cashier do the price adjustment.> My request to the said employee was just to do a price verify by a store employee.> Even though this ought to have been a simply task within a store employee's job, the said employee insisted "there's nothing I can do about it" then she warned me "you can't go no further with your cart full of bags."> I replied, "there all paid for" and "I asked you to come over here with me."> After doing the price verify by myself, I tried explaining to the said employee that I just needed her witness but she kept responding negatively.> At that point, I definitely wasn't happy about her attitude.> At that point, "Lindsey" came out front from the back and spoke with the "middle-aged woman employee", backing the said employee by saying "I know, I know, don't say anything else to her."> So, I made it clear to Lindsey that I made a simple request for the said employee to help me price verify and she created an incident that didn't need to be.> Then, "Lindsey" responded to me by aggressively saying, "don't take out your hostility on me."> My reply was, " you and she turned this into something it didn't need to be."> When I reached the register, "Shareka" came out and resolved the problem with the professionalism that both Lindsey and the middle-aged woman employee failed to demonstrate.
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October 2021 by Patrick Dolfoveris
Very neat clean and organized. Just need to clearly price everything. Too many items no prices. Staff is friendly and they take pride on the stores appearance. Too bad the other Roses Jacksonvile dont follow staying organized.
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October 2021 by saketa Burgess
This is my favorite store so i went in today to get somethings for my household and other items but the cashier acted like she was irritated because i had a lot of items to purchase and she said this will take a long time with a attitude i feel like if your not happy working there get another Job because customer service is important and she was rude but i kept calm and cashed out but this needs to be addressed immediately about how u treat your customers
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August 2021 by Chewy61 Roberts
Clean store ,well stocked and the best prices ,we loaded up and we live in Savannah just visiting in Jacksonville ?
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March 2021 by Carolyn Thompson
They had all items I was looking for. Fast check-out and courteous staff.
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February 2021 by Whataburger Heaven
Very neat clean and organized. Just need to clearly price everything. Too many items no prices. Staff is friendly and they take pride on the stores appearance. Too bad the other Roses Jacksonvile dont follow staying organized.
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February 2021 by saketa welch
This is my favorite store so i went in today to get somethings for my household and other items but the cashier acted like she was irritated because i had a lot of items to purchase and she said this will take a long time with a attitude i feel like if your not happy working there get another Job because customer service is important and she was rude but i kept calm and cashed out but this needs to be addressed immediately about how u treat your customers
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June 2020 by clausell smith
Great store for the kids they have everything love going there Price's are readable staff is great and the service is excellent excellent ???? excellent
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March 2020 by Sharri Banks
I was treated horrible in this store today. I posted it on my Facebook page and I'm going to contact cooperate about it. The manager there needs training on customer service and apply it or needs a new field to go in.
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November 2018 by Craig Dodrill
Good deals to be had. It's now a Roses.
