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March 2024 by John Taylor
This should have been a 4 star review because the lobby needed attention. But customer service was incredible. So 5 stars it is.
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March 2024 by DEANNA
First one that didn't piss me off lol.
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March 2024 by Wanda Shufelt
Staff walking back and forth while I'm at the register wanting to order they were focused on the drive-thru and not the customers in the
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March 2024 by Wayne “Outback” Gove
Y'all's math is off. Explain how a $6.89 meal + 8% tax then minus 15% off comes to $7.41 , when it should be $6.33 ? Doors locked before 8pm yesterday. Today I watched the burger maker stock burger boxes while on the floor ( bottom shelf) also took 12 minutes to get 1 Big Mac 1 , quarter pounder, , and some lady in drive-thru was pissed and wanted her money back. They were laughing about making her wait longer now. In the last 5yrs of living next to this McDonald's, it's been one shet sammich after another , at this point the owner should be removed or another company take location and bring something better to downtown Jax.
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March 2024 by Jose polanco
Worst customer service ever.
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March 2024 by Jimmy Rushing
Very cool & great people that wait for you to get a great
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March 2024 by Mark Carleton
This is the first time I’ve had McDonald’s in years and it was great, their quality has gotten a lot better since the late 2000
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March 2024 by Malvern Drewa
I had to ask for the French fries and drink that ordered online. The store was dirty. Behind the counter and the lobby. Unfriendly!
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March 2024 by Erica ansbach
The drive thru is WILDLY SLOW. Why did I wait in line for over 30 minutes, with only 4 cars ahead of me, for a McFlurry? that was CRAZY & there’s no where to pull off if you don’t wanna wait!
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March 2024 by Elizabeth Sharpe
Missing my ten pieces
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March 2024 by Juan Cirino
Looking
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March 2024 by DBL G
Great experience! Katrina and Nate were positive, quick, and friendly. Food was good
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March 2024 by RR Smith
I order a half cut tea and got unsweetened tea and coffee mixed?! Absolutely disgusting! The fish and fries were hot though. Make sure you check your order before you drive off...I did not.
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March 2024 by Larry Douglas
Basically a just a drive thru type
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March 2024 by rocio Villeda
If you want to eat something because you are very hungry, I recommend not going to this Macdonald. Terrible service. It does not deserve a single star.
