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April 2024 by Bre Willoughby
Had to wait 30 minutes even though I did a mobile order. The food was still wrong and no one wanted to come to the counter l. This is ridiculous they need to get managers that know their job
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April 2024 by Chandesha Flippin
Had the worst experience of my life for a second time at this location. My mom got me a sausage mcgriddle after starting to eat the sandwich I pull out a long strand of hair. Uggggh seriously McDonalds I thought we were better than that. Not only is the food terrible you have folks we can't read as well. Asked for Iced Mocha got Ice Milk.
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April 2024 by Michael Cruz
Nice & kind staff at this
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April 2024 by Shannon Moore
It was ready when I arrived for pickup
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April 2024 by bat 4 real (bat)
As soon as I walked in, trash on the floor. It also took forever for the food to come. I was going to order a drink so I waited at the register but no one was working there even though several workers were around. I had to wait at least 10 minutes until I gave up on waiting. Most workers were talking to each other or on their phones.
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April 2024 by Ron Nicholson
Had to get to work, and my wait took entirely too long. Especially when I was the only one in line.
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April 2024 by Daniel Torres
This has got to be the worst McDonald's I have ever been to. I think most of the McDonald's are pretty bad in Jacksonville, Florida. I ordered something online and the drive thru was backed up for 20 minutes and then they gave me a partial order and made me wait for an apple pie an extra 10 minutes. That is ridiculous, I have never seen such bad service at any restaurant before. What is funny is Hardy's has better deals and better service in the same area.
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April 2024 by Kayla Mccuen
ordered a burrito meal got a coffee when i asked for a dr pepper and got hash browns but did not get my two burritos how the hell do you forget to put the burritos in there. Next time make sure everything is in the bags before u send it off.
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April 2024 by Brendan “B” Morgan
Fries were over salted. Other than that everything was good.
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March 2024 by David Story
This place is ridiculous waiting in drive through for breakfast Sat there for 12min and finally go to order to be told we are on lunch
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March 2024 by Gwen Scott
Never has any types of smoothies. Machine always down. I.nust take the child.
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March 2024 by Anton Kherson
Sloooooow!
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March 2024 by Starre Taylor
Fries were cold. Ordered a shake. They tried giving us a McFlurry then told us shake machine was broke. Bun was stale. Not friendly at all.
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March 2024 by John Mitchell
I was sitting at the Drive thru, and no one ever came to take my order.Other Customers started driving off. The Customer Service at this store is unacceptable. I’m a manager myself, and I would never let this happen at my store. I would give this place a negative star if it were possible.. Horrible Service!!!
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March 2024 by Mary David (Mar-Bare)
Lunch
