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February 2024 by Dianne Main
My upstairs flooring and bathroom was ready for a refresh but I was dreading coordinating the project. I got lucky when I walked into Mercury Carpet and met Cristal. She was so knowledgeable and gave me many ideas for my project. Once I made my selections she gave me a timeline for the various installations and to my amazement everything was done on time and now I love my new upstairs! Kudos to the installers who did a beautiful job. I highly recommend Mercury Carpet for professionalism and good value. Thank you to the whole team!
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December 2023 by AKay Mal
George was great and showed us a number of options in our home. They were prompt and responsive. Felipe came and installed our carpet. He did a wonderful job and was very nice and upbeat. The carpet looks wonderful. I highly recommend Mercury carpet and flooring
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December 2023 by Tom Goden
I would highly recommend Mercury Carpet. The price beat some of the national chains like Empire, and the service was outstanding. George Tristan, our sales rep, was extremely helpful and knowledgeable. Eddie, our installer, was the best and completed the job of almost 2000 sq. feet of carpet in less than 2 days. I cannot say enough good things about the team at Mercury.
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November 2023 by KJ Sky
When my wife and I started the dreaded process of replacing the carpet in our home we searched Google and picked the 3 highest rated to get quotes from. We started with Mercury and from the moment we walked in the door it wasn’t hard to see why they had a 4.9 star rating. George made the process I had been dreading seamless and easy. He answered all of our questions, explained how the process worked, did not employ any high pressure sales tactics, and even let us take several display boards to see what various colors would look like in our home’s lighting. When we left, we decided there was no need to go anywhere else.When we made our final pick of color and type, the quote was less than I was expecting. Yet another pleasant surprise. The installer was also outstanding. He moved furniture, removed and hauled away the old carpet and padding, did an exceptional job putting down the new carpet, and cleaned up everything afterward.I am happy to give Mercury Carpet and Flooring a well deserved 5 star rating, and I highly recommend them. We could not be happier with the service they provided, and our new carpet looks amazing.
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November 2023 by Elaine Labrizzi
I have found Mercury Carpet an exceptional company to deal with. I had a tile floor demolished by a sub-contractor of Mercury. I dreaded it, but there was almost no dust involved. Then the floor was installed with great attention to detail. They even left special floor cleaning supplies and put pads on the feet of my chairs to avoid scratching the new floors. Mercury Carpet is the best!
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September 2023 by Leah Sag
This shop has it all. Literally. I had so many samples to choose from, 6x more than any other flooring store. I had been to several stores with hard estimates prior to finding this gem of a store. I have a custom home and wanted custom flooring options. The price was all inclusive: higher quality padding, install, moving a few pieces furniture. The price was also very reasonable, less than the competitors estimates by almost $2-3/square foot. The customer service was fabulous to include those who install the flooring, who have been doing this specifically for this family buisness flooring company for over 20 years. My closet that holds my air-conditioning unit has the same attention to detail as a sports car interior, pattern matched perfectly. These folks can custom pattern match patterned floor runners, amongst other things, from all directions. Need I say more? LOVE MY FLOORS! Thank you!!!
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July 2023 by Heather Sylvia
These guys were great to work with from start to finish. Personable, communicative, professional, knowledgeable. Would absolutely hire them again.
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June 2023 by Kelly L
We used Mercury for our flooring in 2022 to install carpet and LVP. A year later and I am still so happy with the work and the product. Crystal was able to bring samples to my home so I could see the flooring in my home and get a true sense of the colors. She was excellent to work with! And Robert and his crew were hands down the best installers. So polite and kind he kept everything very neat. They did a beautiful install on schedule and time! I would highly recommend them and will only use them for any flooring needs.
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June 2023 by James Mccoy
Wonderful design and service for a shower redo. Chrystal was on top of every aspect of this project. After completion she noticed a couple of flaws on the new trim and had her best trim guy completely redo the trim. Her tile guy is the best in the business proven by his flawless tile work. I definitely recommend mercury carpet and flooring for your renovation project.
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March 2023 by Karla Denagel
I used Mercury Carpet for my flooring needs and I have to say they were very professional and the work performed was superb. The installers were on time as scheduled. The salesman Dan, along with the installers went above and beyond to ensure the best experience was had. I also used Mercury for my floor removal and to say they are a one stop shop for all your flooring needs is the truth. I will definitely use them for my future flooring needs and would highly recommend them to anyone looking for a great flooring experience. Thank you Mercury Carpet and Dan for being such a blessing and making sure my flooring needs were met to my satisfaction.
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February 2023 by Paul Franks
Just had a wonderful experience with Crystal and the installers, Robert,Chance and Matthew. Very professional. Offered great solutions for replacing carpet with flooring. On time,on schedule. No mess. Highly recommend.
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January 2023 by Favina Paris
These guys are the best!!! I'm posting this review for my mom because she had new carpet put in her large bedroom and her experience as well as my experience watching the professionalism and how Dan's leadership saw this project from start to finish was absolutely amazing!! When you receive such Great service, the cost should never be an issue!!!!Everybody should buy their carpet from Mercury Carpet & Flooring!!Thank You Dan & Team!!
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November 2022 by Valerie Healey
Dan Tristan & the whole team at Mercury Carpet are true professional. After waiting 3 months for the insurance company’s recommended & overpriced restoration team to fix our water damaged floors, Dan & his team came in remeasured & put our home back together. They are true craftsman. Our home is only 4 yrs old & the builder didn’t even install the floors correctly. There was no vapor barrier or underlayment.So Mercury Carpet took the time and did it right. We are so pleased and highly recommend Mercury Carpet.
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November 2022 by Stacy T.
The installation team is top notch and does amazing work. We could not be happier with the outcome and wholeheartedly recommend Mercury for all your carpet and flooring needs.
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October 2022 by JD Henderson
The first set of guys they sent didn’t bother leveling the floors despite it being in my quote to do so. I had them redo the tiled areas with proper leveling because there was so much lippage. Despite being told the vinyl planks would eventually relax into the dips and having them come out to try to fix some spots, in the areas that were never leveled there are still crunchy spots where the vinyl planks meet because they are flexing out of their joining grooves. I doubt the areas with vinyl plank will last as long as they could’ve if the proper preparations were made. There was an unpleasant odor in the house I bought and I explicitly asked them to remove the old linoleum to help remove the odor but they installed the floating vinyl plank directly over the old linoleum. Only in the areas where there is still linoleum underneath is there still an odor. Overall I couldn’t foresee myself using Mercury ever again unless I only needed carpet. My carpeted areas are the only areas I have no complaints. Even still, there were several things that happened that rubbed me the wrong way such as increasing the total quoted square footage of my home after I changed my mind on what flooring I wanted in each room with their excuse being that they started from scratch. At least they were willing to redo my tile which I don’t think many places would do, but I deeply regret choosing them.
