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August 2024 by Lunaris thedead
Never goto this store. I had to buy a new phone and they just skipped the entire setup process so he can get his commission. Very rude and did not want to do his job properly
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August 2024 by Kristen Webb
The worst customer service I've ever seen!! I came in on my lunch break. I was looking to get a new phone, the guy working there could have cared less. He didn't try at all to help me with getting a new phone. He was to busy looking at his own phone. He really did nothing. Today I went back there. This same person was working. When I walked in I said hello a couple times no one was even in the store he was sitting outside in his car. He acted like it was a huge inconvenience to come inside and help me or anyone else. I will go out of my way to go to a different location. I will tell anyone who will listen not to go there! Such a big disappointment because I live right across the street from this store in the brand new condos
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August 2024 by Nicole Wiesner
DO NOT GO HERE!!! This Spanish girl here does not DO ANYTHING! 3rd time I needed to stop by bc I called and they told me to go to a location and THE SAME girl every time tells me to call. I go to a different location, they help. Honestly, DON'T EVEN WASTE YOUR TIME WITH METRO PERIOD. I switched to Verizon!
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February 2024 by Michele Morgan
Very helpful
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December 2023 by Nacho A
Quick I like it
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December 2023 by Mona Belony
Came here for a replacement phone for my dad and the customer service Ander provided was absolutely phenomenal.
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November 2023 by Go Jaguars (very concerned)
Employee seem tired. Couldn't fix my phone.I ended up fixing it myselfWasted my time going there.
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October 2023 by ricasanchezz
I'm switching to a new carrier after what happened yesterday. I don't ever write bad reviews unless I truly had a bad experience. My mom and I were looking for a new phone and the girl at the front counter was rude and had a bad attitude. She asked for my password which I had but she immediately berated me for not remembering at first. Very condescending and the girl she was training she was also treated horribly by her. After my mom and I left the store, we went to the apple store and got a new phone no problem but we still need to go activate the cellular service for $30. Which is fine I don't mind for the record but I rather not be talked down to like I'm an idiot. Called the store number and it no longer works, girl at the front counter never gave her name and I never got a name for the manager or store owner.
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October 2023 by Steven Toney-smith
This place is absolute trash. Employee doesn’t know what they’re doing talks to you like your child why maybe because they have a toddler behind the counter
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October 2023 by Jason Fashner
Was hung up on theee times in a row. I won’t ever call back.
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September 2023 by Milton Efrain Ruiz midence
Good attention
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September 2023 by Anisa Mcgreevy
Service stinks.
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July 2023 by Sarah Diemer
Bought a phone from here. Had to take it back because it wasn't working.
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February 2023 by JOE CLARK
Phone number on the website says disconnected. Rarely there on the hrs posted. You just have to show up and hope someone's there I guess.
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November 2022 by Paula Courchaine
They know what they're doing and when we showed up one evening 5 minutes after closing time, they gladly helped these 2 old people with our phone cover problem! Thanks guys!!
