-
January 2024 by jeff parrish
100% crook truly a bad human being wake up metro that man is a thief and a scammer ????
-
August 2023 by Joi Miller
Employee has the patience of a Saint God Bless him ??
-
July 2023 by Alex Avalos
My phone started messing up so my family said time to get a new one,so i went there, but the man helping me refused to sell me the phone without a case, screen protector,or charger, i wouldhave bought them but he wanted $160 for them so he said he wouldn't sell me the phone unless i purchased at least the charger, and my old charger ended up working ! I feel his price for these items was exagerated, went to main store on Normandy and had no problem there !
-
June 2023 by Jennifer Riles (Jenny)
Do not spend a dollar with this scam artist lying thief. Al is his name and crook is hiss game. Sold me a broken phone, lied about prices. Over charges you on anything you buy in this store. I see he has horrible reviews. Claims to be a Christian as he's lying to your face. Don't support his behavior. Shut him down!! Looks like people are on to you, would think you'd change your horrible customer service skills. Metro you will loose business because of him.
-
May 2023 by Scott Dickey
Super people very helpful I had my three boys under the age of seven with me and the employee took it like a champ
-
April 2023 by E
I had a great experience. I felt like I was valued as a customer.
-
March 2023 by Jojo Cwall
They're really amazing at this location. Stephanie is the sweetest rep I've ever met and is nothing but helpful and welcoming. Very knowledgeable on phones and promotions
-
February 2023 by Sharon Canady
Sitting in front of store isn't open states 10:00 A M know one is here to open . My time is valuable do your job and open the store
-
October 2022 by Darin Bentley
I came in and wanted to switch from boost to Metro. From my understanding it was $50 for my plan, to switch my number over was around $20, $20 for the phone I wanted to pick. I told the girl in the store I didn't want a case and I didn't want a screen protector. She insisted I got a screen protector and told me I only paid $5 for it. If you add all that up that's $95. When I walked out the door my total bill was $151 and some change. I called corporate and they told me that I was way overcharged. So I explained it to the person at the store and they insisted corporate was wrong. I would not step a foot in the store ever again and would recommend no one elsewould as well. I'm a single dad and can't afford to just hand over $50 to someone that types in whatever number they want into the debit machine
-
June 2022 by Christy Cox
I seem to never get any help when I have an issue with my phone or my service. I stopped in this Branch today the young lady was rude, snappy and finally I just told her to have a good day because maybe she needs to just not being in customer service with that type of attitude. I was wanting to look at phones with an open mind and she was wanting to know what my budget was how much I was willing to spend like I didn't have any money when in reality I was actually going to spend quite a bit of money so it's the store is loss and I will take my business elsewhere. There's a lot of people needing work right now so maybe y'all should do some hiring!
-
February 2022 by Jeff Owen
They're very nice here. Stephanie is always so helpful and always greets me with a smile. They go above and beyond every time to make sure all my needs are met.
-
June 2021 by mdcuf uf
Stay away, unless you like getting ripped off. They know all the scams. I should have known better myself. They have no customers, so the few people that do wander in, they have to rip off to make a buck. I think the people working there, are ex carnies. They're pathetic!
-
May 2021 by ben brown
Great friendly service from everyone that works there.
-
January 2021 by Liana Schmidt
He was polite very helpful and did a great job
-
December 2019 by Christopher Motts
Just got a phone here for my daughter. The customer service was great the pricing was great but when I went to leave a review I seen a nasty comment from Laura and brought it to the managers attention. Turns out she was a “good” repeat customer in a tough spot that promised to bring back money for a few phones and other items but never did. I dont think thats a fair comment and didn't add up with the good service I received.
