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August 2024 by B Bobbiegurl
I didn't get the name of the man that helped me and my son yesterday and I wished I would have!
He was so helpful. We really appreciate everything he did and how much he took the time to assist us!!
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March 2024 by Ramon Marrero C
Horrible place to buy Metro pcs services, Metro store owner make 40% of they money from accessories,20% from employees sales ,5% from payment,35% from metro , they buy 90% of the accessories $4-$6 each cover and sale from $20-$80 No Restrictions,and they sell them at the price that the owner and the employee want, the metro allows it and does not put limits on it, so for example in the majority of the metro they force you to buy cover & accessories and put the most expensive plan because the most expensive plan is more money that Metro pcs gives them and if the employee sells little the owner does NOT give them a bonus, to force the employee to steal from you for him, they have to sell more than 10,20,30 , accessories, phone, plans monthly to have a bonus, each owner have his rule and yes You don't meet the goal, the employee doesn't collect a bonus even if you sell 9 out of 10. Metro allows it, that's why they steal from you and lie to you and force you to end up cheap is not better. Use the 14 day protection by calling Metro directly.
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March 2024 by Jose Martinez
I came in and wanted to switch from ATT to Metro. From my understanding it was $45 for my plan, to switch my number plus a free phone but I can't get a free phone without buy accessories and the $65 plan ?? Metro put the stop to your associates please.
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February 2024 by 3Exotic2chosen6
Steph and manager helped me out so muchhhh. Both a blessing. Going through hard times and they made sure they took the time to really help me. Got me into a really good phone with smartpay. God is good. Good representatives.
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February 2024 by XxYellowbone26xX
Steph and manager helped me out so muchhhh. Both a blessing. Going through hard times and they made sure they took the time to really help me. Got me into a really good phone with smartpay. God is good. Good representatives.
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January 2024 by jeff parrish
100% crook truly a bad human being wake up metro that man is a thief and a scammer ????
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August 2023 by Joi Miller
Employee has the patience of a Saint God Bless him ??
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July 2023 by Alex Avalos
My phone started messing up so my family said time to get a new one,so i went there, but the man helping me refused to sell me the phone without a case, screen protector,or charger, i wouldhave bought them but he wanted $160 for them so he said he wouldn't sell me the phone unless i purchased at least the charger, and my old charger ended up working ! I feel his price for these items was exagerated, went to main store on Normandy and had no problem there !
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June 2023 by Jennifer Riles (Jenny)
Do not spend a dollar with this scam artist lying thief. Al is his name and crook is hiss game. Sold me a broken phone, lied about prices. Over charges you on anything you buy in this store. I see he has horrible reviews. Claims to be a Christian as he's lying to your face. Don't support his behavior. Shut him down!! Looks like people are on to you, would think you'd change your horrible customer service skills. Metro you will loose business because of him.
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May 2023 by Scott Dickey
Super people very helpful I had my three boys under the age of seven with me and the employee took it like a champ
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April 2023 by E
I had a great experience. I felt like I was valued as a customer.
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March 2023 by Jojo Cwall
They're really amazing at this location. Stephanie is the sweetest rep I've ever met and is nothing but helpful and welcoming. Very knowledgeable on phones and promotions
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February 2023 by Sharon Canady
Sitting in front of store isn't open states 10:00 A M know one is here to open . My time is valuable do your job and open the store
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October 2022 by Darin Bentley
I came in and wanted to switch from boost to Metro. From my understanding it was $50 for my plan, to switch my number over was around $20, $20 for the phone I wanted to pick. I told the girl in the store I didn't want a case and I didn't want a screen protector. She insisted I got a screen protector and told me I only paid $5 for it. If you add all that up that's $95. When I walked out the door my total bill was $151 and some change. I called corporate and they told me that I was way overcharged. So I explained it to the person at the store and they insisted corporate was wrong. I would not step a foot in the store ever again and would recommend no one elsewould as well. I'm a single dad and can't afford to just hand over $50 to someone that types in whatever number they want into the debit machine
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September 2022 by Dolores C. Tubbs
Stephanie is Wonderfully helpful!! Dolores
