-
December 2023 by Faye N.
The service that I received at Michael's was excellent. I went there the other day the frame manager Michelle helped me with a project that I'm working on. I am trying to make a chunky blanket and couldn't seem to follow the YouTube video very well she took her time and worked with me. She also had some patterns for me to use And helped me with some yarn selection for future chunky blankets. Plus, Michelle told me that if I had any questions, I was welcome to call her and welcome to come back for her assistance. I can't believe how kind and welcoming she was and how helpful she was if I could, I would give her a raise, but I'm not the manager or corporate, in addition, she also let me make a little videotape for myself on my cell phone so I could remind myself how she made the chunky blanket. It was spectacular and I will be going back there again to look for some more yarn. Thanks to Michelle. What a wonderful experience as a customer, she is so helpful and so interested in what she's doing. So unlike my retail experience, sometimes going into other stores, we have a lot to learn about how to work with and help people. Thank you again to Michael's and a big thank you and a virtual hug to Michelle who helps solve my problemand made my day honestly. Kind regards to you all.
-
December 2023 by Mechelle C.
Went here for my husband's Christmas present. To the frame department to be specific.The customer service was beyond horrible. Michelle was rude, brash and literally said "I will not do that " when I asked her for a magazine frame. She should NOT be in customer service at all.The value was reasonable with the sales price but because of her, I will go elsewhere for my framing.I do not recommend the framing department at all. Tristan was very nice and polite at the checkout desk.
-
November 2023 by Melodie Jones
I'm disabled and there was a very helpful young lady who went and got my stuff I needed. She even found me a chair while i waited. I forgot to get her name but she was great. All the employees are very helpful. It's nice going in the store the employees are friendly and they don't act like you're an inconvenience.
-
May 2023 by Olivia T.
Michelle is really great at this Michael's Store. She goes the extra mile for customers. She is thoughtful, courteous, and very hard working. She deserves a raise :)
-
March 2022 by Cheryl K.
My go to place most of the time for craft items. I was looking for something to add to a table display. I couldn't find what I needed this time. But they had such cute things I had to rush out.
-
October 2021 by Crystal O.
With just a couple weeks left before Halloween, I popped into this location just to see if they had anything left and I was surprised at a decent variety and a few things I hadn't seen at other locations. You learn pretty quickly that you can get different items at different stores- sometimes because of higher foot traffic and sometimes because of merch distribution. Having worked for a different location once upon a time- I know to stop in and check out various locations when I get the chance! They were currently slim on Christmas decor compared to other stores, but it is worth checking back later to see what gets stocked at this spot.
-
August 2021 by Nicole W.
Recently started crafting more so visiting Michaels has been a weekly routine. The staff is always super friendly & helpful, the deals are the best & I always walk out with more than I walked in for. I love bringing my niece & nephews for the kids crafting events, it leaves you wanting to decorate just about anything. I highly recommend this store for any of your crafting needs.